Staid here several times, but had a nightmare experience in November with manager (Teri). Appliances in room did not work. When I complained, first I was told to go sit in another room and use their appliances, and then I was sent to a room where there was no heat. After that, when I continued to insist that the hotel provide what I paid for and asked to speak to Teri's boss, she refused and became rude and belligerent. One of the other workers then told me that she would help me, but then I was told by Teri that I must leave within an hour or she would block my key. This, despite the fact that I had a contract for the stay, pre paid and was a repeat customer.
Teri is an incredibly bad manager. She is rude, unprofessional, and just plain bizarre. I am not surprised that others had experiences similar to mine as posted in this forum. The fact that someone like this continues to be employed also says the owner does not care. I am still considering legal action.
Don't stay at this place until manager is replaced.
- Official Description (provided by the hotel):
- Hip ocean-front Hotel on the Venice Boardwalk. Ocean and Boardwalk Views available. Each suite features a unique blend of cutting-edge design and classic Venice Beach charm. Air conditioned with kitchens. Nothing on the boardwalk compares. The award-winning Venice Breeze Suites offer state-of-the-art amenities, unmatched access to all the excitement and comfort without any compromise. Once you visit, you'll never want to leave. Ocean view roof deck with BBQ and loungers! Venice Breeze Suites offer both Studio and 1 Bedroom Apartments. Contact us for details. ... more less
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- Also Known As:
- Venice Breeze Hotel Los Angeles