We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“LA Live Convenience!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Ritz-Carlton, Los Angeles
Ranked #6 of 350 Hotels in Los Angeles
Certificate of Excellence
Scottsdale, Arizona
Level 5 Contributor
63 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“LA Live Convenience!”
Reviewed 26 June 2014 via mobile

Stayed the weekend of the 21st, corner view room on the club level. Exceptional service/amenities in the club level lounge. The room was well appointed with spectacular views of Southern California. The properties location is ideal for any event at LA Live/Staples/Nokia venues. Highly recommended.

Stayed June 2014, travelled on business
Helpful?
2 Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

607 reviews from our community

Traveller rating
    424
    102
    47
    19
    15
See reviews for
153
183
43
149
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2014 via mobile

I stayed here over the weekend of the 20th at the club level. I was fortunate to have a corner room, with spectacular views to the South and West. The club level lounge, apparently the largest in the U.S. RC chain, was well appointed with friendly, attentive service. The room, in addition to the views, was quite nice and spacious. The location, amongst the L.A. Live/Staples Center venue, is convenient to these attractions. Highly recommended.

Stayed June 2014, travelled on business
Helpful?
Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Cucamonga, California
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2014

I wish I could say that this hotel exceeded my expectations but unfortunately it was far from it. I stayed at this property a few months back and decided to now share my disappointment with my stay. I checked in at 10pm and checked out early morning so I can't say that I got to experience all the amenities they offer, but what I can say is that the service was below average especially for this type of hotel. The phone next to the bed was non operational and when I called down to room service they took forever to answer and didn't seem to be very knowledgeable on the items on the menu. It was a cold night and I tried to turn the heat on in the room which was also non-operational and when I tried to call front desk to check it out I got no answer. At this point I just gave up because I was going down to the lobby and complain at such a later hour. So needless to say I spent $500 dollars on a room to get subpar service and to freeze all night. I will not be returning to this particular property.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CaliLiving101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reggie D, General Manager at The Ritz-Carlton, Los Angeles, responded to this review, 25 June 2014
Hello CaliLiving101,

Thank you for taking the time to share your experience and feedback with us. I'm sorry we were not able to provide you an exceptional service. It truly is not what we would want our guests to experience while staying at our hotel. I understand your frustration, as I too would be frustrated. Please note we have taken this information very seriously, and will use it as a learning tool to better our services and products to our guests. Hopefully, one day in the future we'll be able to welcome you back, and show you a different side of us.

All the best..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basalt, Colorado
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 June 2014 via mobile

The hotel is super cozy! Very clean and welcoming. By far my favorite place to stay when the wife and I take our yearly trip to Hollywood. The pool is great for the kids and the peace and quiet is crazy good! The price is also very fair for middle class people.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Husky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ca
Level 6 Contributor
258 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 11 June 2014

When you open your car door you are greeted by the first of many top notch professionals who make sure your stay exceeds every expectation. Bryant at the front, Ashley in the club, and countless others who will smile and make sure you have no concerns when in their house. Rooms are nice but could use some updates, beds are perfection, and the A/C will chill you to ice if you want. The new Nest Restaurant set up is a winner for casual dining and will impress with excellent menu choices.
If you want the best and are near downtown The Ritz and the team are #1!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ask2416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2014

From beginning to end this was an outstanding experience Ashley was an amazing manager, totally focused on our family and a very genuine person. the room and club level were as good as any ritz elsewhere. The concierge desk were very helpful with all of our needs.
A+. Would highly recommend.

a great staff!!!
thank you

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pspappas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2014

This is my favorite hotel on the entire West coast. The Ritz has great service and quality. And lot of quality. The staff is the best trained. And maids have outstanding cleaning skills, This is the best hotel in all of Los Angeles. Great for business as well.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reggie D, General Manager at The Ritz-Carlton, Los Angeles, responded to this review, 22 May 2014
Jen S,

Your positive review truly makes me happy to know that you value our hotel as your favorite on the West Coast. I am so glad our staff is able to take care of you, and that our Ladies in Housekeeping are also recognized. I sincerely appreciate your feedback, and hope to welcome you back in the near future! I hope you enjoy this weekend, and take care!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Los Angeles
Downtown
Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
#7 of 350 in Los Angeles
725 reviews
Downtown
Omni Los Angeles at California Plaza
Downtown
JW Marriott Los Angeles L.A. LIVE
Show Prices
Show Prices
Show Prices
Beverly Hills
Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
Beverly Hills
The Peninsula Beverly Hills
The Peninsula Beverly Hills
#2 of 15 in Beverly Hills
820 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Los Angeles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Los Angeles

Property: The Ritz-Carlton, Los Angeles
Address: 900 W Olympic Blvd, Los Angeles, CA 90015-1338
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Los Angeles
#3 Luxury Hotel in Los Angeles
#5 Business Hotel in Los Angeles
#7 Romantic Hotel in Los Angeles
#14 Family Hotel in Los Angeles
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Los Angeles 5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, Ctrip TA, TripOnline SA, Evoline ltd, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your The Ritz-Carlton, Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Los Angeles Hotel Los Angeles

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing