The service staff at the Ritz-Carlton is bar none the best I’ve experienced among the many 4 star hotels I’ve stayed in across the country. Never have I felt I was inconveniencing anyone, everyone I’ve encountered was friendly, informed, good conversationalists, and seemed happy to help with whatever needs I had, from the valet staff, service desk, to the bell hop, and everyone in between.
The room I stayed in was a suite, remarkably designed, beautifully decorated, scrupulously clean, with a great view of downtown Los Angeles. The bed was firm, comfortable, where I slept deeper than I had in a very long time (I’m crediting their plush pillows as well – I’ll also add that when you lay in a bed where you immediately have a smile on your face, you’re getting a good night’s sleep!). The showers were beautifully designed (that was unexpected), the water temperature and pressure was above par (and I’m very particular), it was nice to “get the job done”, as well as shower in a space that was nice to look at.
I’ve taken advantage of the (optional) Club Lounge - a casual, quiet relaxation space where creatively presented buffets of not only aesthetically pleasing but well cooked food was served. There, I was often greeted by an educated, exceptionally well- mannered young service staff who were knowledgeable about happenings in the downtown area, as well as great conversationalists about a great many topics – something that’s especially appreciated as a business traveler not familiar with the towns I visit (downtown LA can be especially scary if you’re not familiar with the area).
The rooftop pool area was a treat – aesthetically as well as functionally. My favorite area was the lounge area, where I was tickled to find a small organic garden (where I learned the bartending staff use when preparing drinks). Their pool was long enough to get a good work out in a shorter amount of time than other pools I’ve used in other hotels. I especially enjoyed finding a quiet spot to read far enough away from the pool where I didn’t feel I had to leave the area to have some quiet time to myself.
In this insanely busy city where I often experience sensory overload, it was an enormous relief to step into a place where you can forget where you’ve been, and just relax.
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- Also Known As:
- The Ritz-Carlton, Los Angeles Hotel Los Angeles