When we first arrived, everybody was very friendly, greeting us with warm welcomes and iced cold waters. Which was very nice after hot drive from LAX to the hotel. We were checked in quickly, and were greeted by the front desk manger Samantha. First tip: Whenever coming here ask for Samantha, she is great with making you feel at home, and accomadates to your needs. Very professional, and makes sure that your stay is the best you had. Anything that was a problem to us, she quickly took care of, I am suprised she is not ranked higher with her skills! By the end of the first night we felt like we were truly at home. The pool is always quiet in a penthouse manner, rooms are very clean, and the cleaning ladies come in twice a day! Everybody is beyond professional and willing to do whatever it takes to make your stay enjoyable. it is a family atsmophere. The stay was so good, that our next vacation will be coming to L.A mostly because of this amazing hotel who makes you feel like royalty. If your in the area for LA LIVE, or Los Angeles in general- this is the place to be! Highly reccomend the Ritz Carlton at LA LIVE, hands down best hotel ever. P.S Cynthia at guest services is a great help when planning things to in hollywood or great Los angeles area. The reccomendations she made were great, and we had lots of fun. Best hotel, make sure to reserve here!! :). Tip: Book directly through the Ritz, they try there best to give you the best available rate.
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- Also Known As:
- The Ritz-Carlton, Los Angeles Hotel Los Angeles