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Four Points by Sheraton Los Angeles International Airport
Ranked #125 of 350 Hotels in Los Angeles
Boston, Massachusetts
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“One night stay”
Reviewed 11 August 2014

This hotel was expensive but I got a good rate for one night only at hotels.com. Parking and buffet breakfast were not included in fee. Was not very impress with the décor of room, bathroom was very small (not comfortable and bedding seem old and overused). Parking was very tight and almost no spaces left for parking.
Would not be staying there again specially since it was as expensive as other hotels in the area. Thought Sheraton association would make it a great hotel.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Liliana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, 15 August 2014
Thanks for the feedback. For future reference we do have packages that include breakfast and parking, they're posted on our own website fourpointslax.com or through Starwood fourpoints.com It's been a busy summer but you can always find the best rates directly through our booking channels. All the best.
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3,195 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014 via mobile

Stayed here for one night on my arrival to LA as my hotel in Burbank wasn't available yet. Service and staff were all great, room was a bit dated but nothing major. It was clean, beds were extremely comfortable and the wifi connection is excellent. The onsite sports bar Brewster is a must do here. They have the most impressive beer selection from around the world and the overall atmosphere is great. As a woman travelling alone I would not hesitate to stay here again.

Stayed August 2014, travelled solo
Helpful?
Thank Adele V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, 15 August 2014
Thanks for plugging Brewster's, we truly are proud of the beer selection and have been at it for many years now. I was pleased to hear that you felt safe with us as well. It really means a lot to know that our team is doing a great job. We look forward to seeing you again soon. Best.
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Level 5 Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 August 2014

We needed to find a room near the LA airport with no reservation and Four Points released a room under really tight reservation circumstances and we really appreciated it. The staff also recommended a place to eat in Manhattan Beach and arranged for a towncar, which made our evening enjoyable. They also had an airport shuttle that showed up right on time to get us to the airport. Good job all the way around.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast, Australia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2014

We stayed here with our two kids for 2 nights before flying out internationally. I had previously stayed at the Westin and wished I spent the extra this time also. Room was sub-standard and in need of a renovation. We had arrived early and our room wasn't ready yet so the staff were very helpful and gave us a voucher to enjoy the buffet breakfast. We have stayed at worse around LAX!

  • Stayed November 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank NicaTravis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, 15 August 2014
We appreciate your feedback. I was glad to hear that our staff was able to take good care of you with the delayed check in. Renovations at a hotel our size tend to be an ongoing task. Once we finish at one end, well, it's time to start again at the other. Updates are coming soon and we hope to see you again. All the best.
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Red Bluff
Level 3 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014 via mobile

Carpet in room had several stains and bathrooms don't have much of a venting system so sweating after showering was an issue. Beds were comfy! Bar was comfortable but dining room was so uninviting I felt sorry for the hostess and waiter. Needs help!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RBfoodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014

The rooms are very nice, and the pool is lovely, but the people working here made it the best experience for us. Our young one forgot his teddy bear. We discovered Bear was missing while checking in for an international flight. A frantic phone call to the Sheraton Four Points left us all feeling much better. Adam at the front desk sent a "search party" in for Bear, and then sent us an email letting us know that Bear was found. He even offered to send Bear to the airport via shuttle so that we could claim him before our trip began. Way above and beyond!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Umma05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
2 reviews
Reviewed 3 August 2014

Paid $245 on Expedia for the worst room ever! Clearly the cosmetic paint job that covered up all the rusted areas did not do the trick. Old and outdated doesn't begin to cover it. Dirty grout in the bathroom, old towels, all doors painted over 15 plus times, nothing made of WOOD....and this was the second room! Was moved from the first room because I didn't want to be in the outside hall in the dungeon which was accessed through the EXIT door, pasted the outside coke machine and down the hall. No business center, only 2 computers in the main lobby, both of which never worked. Could not print a boarding pass. Spare yourself the misery!

Room Tip: No good rooms!
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, 15 August 2014
Sounds like we missed the mark for you altogether during a very busy season with high rates. Thanks for the feedback, we take your comments to heart and strive to improve with every negative post. All the best to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Four Points by Sheraton Los Angeles International Airport

Property: Four Points by Sheraton Los Angeles International Airport
Address: 9750 Airport Blvd, Los Angeles, CA 90045-5404
Phone Number:
Region: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Best Value Hotel in Los Angeles
#77 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Sheraton Los Angeles
Four Points Los Angeles
Los Angeles Sheraton
Los Angeles Four Points

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