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“Very Nice Hotel, Some "Buts"”

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Loews Hollywood Hotel
Ranked #18 of 351 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
San Diego
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very Nice Hotel, Some "Buts"”
Reviewed 21 June 2014

Very nice stay at the Loews, however there are some buts.

The Receptionist was very friendly, professional, and efficient.
But, the lobby is so acoustically loud that you could barely hear what she was saying. It turns out you have to ask specifically for a mini-bar key. She may have said that, but I couldn't hear her.

The lobby bar is really lovely, and very well stocked.
But, there is a huge TV over the bar that spoils having a quiet drink. The loud lobby only makes it worse, as the TV volume is way up.

The view from the Jr. Suites of the Hollywood sign is fantastic. Make sure to ask for a Hollywood sign view.
But, the windows were so dirty on the outside it made it hard to enjoy the view.

The room was totally done in a muted grey color scheme, with occasional bits of purple and burnt orange. The walls are grey, the carpet is grey, the furniture is grey, the bed throw is grey, and the drapes are grey plaid. Even the art is grey.
But, I found the overall feeling pretty drab and a bit depressing.

The bathroom area with the sink and vanity is well stocked, and has plenty of room to spread your things out, even with the coffeemaker sitting there. I really liked the multi-setting lighted make-up mirror.
No complaints here.

The bathroom area with the toilet and shower is very, very large.
But, most of it is wasted space. The shower was very narrow, and didn't have to be.

I called down to housekeeping for extra towels and a smiling man brought a whole stack really quickly.
No buts here at all! Great service.

The room was cleaned wonderfully well on our second day.
But, on arrival there was a sticky spot on the floor next to the toilet. I think it may have come from the ceiling, because when you take a shower, there’s an edge on the ceiling over the toilet that collects the steam and drips down. There was also a blob of gum on the nightstand.

You text down for to the valet to have your car brought, which is really convenient.
But, it’s hit-or-miss. Twice our car was there quickly, and twice it was very slow to arrive.

Overall: A nice hotel with a recent renovation, right in the middle of everything. They could do better on some things.

Room Tip: Ask for a Hollywood sign view on a higher floor.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank MsMarg0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Manager at Loews Hollywood Hotel, responded to this review, 24 June 2014
We really appreciate you taking the time to write this review and provide us with feedback - it's how we get better! I've passed along your comments to the team, and we are addressing them. We are happy to hear that you found your room spacious and clean, and that the service was excellent. Thank you for staying with us, and we hope you choose us again on your next visit to LA.
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Perth, Australia
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 June 2014

We recently stayed at Loews in Hollywood for just under a week. We were surprised at the quality of the hotel - it exceeded our expectations.

When we arrived (after a long flight from Australia) the lady who checked us in kindly upgraded our room so we had a view of the Hollywood Sign. This started the holiday off to a good start.

The room was very spacious with a very large and comfortable bed. The views were great. The bathroom was clean and also quite big which I've noticed isn't common throughout the states. The rooms are quite modern - cannot fault anything in the room.

The location is exactly what we wanted. Close to a large shopping complex with restaurants and also the Hollywood Boulevard. A few minute walk to attractions such as Dolby Theatre (saw a red carpet event while we were there too!) Chinese Theatre, Hollywood Walk of Fame, sightseeing buses/tours and Wax Museum etc.

Taxis are very expensive so I would recommend finding out information on hire cars or buses/trains. The hotel does offer a vehicle transport service for free for destinations close by which us handy.

Highly recommend this hotel

Room Tip: Hollywood sign views add the experience.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kaitlan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Manager at Loews Hollywood Hotel, responded to this review, 24 June 2014
We are thrilled that Loews Hollywood exceeded your expectations. Instead of taxis, guests do have the option of the complimentary FIAT vehicles, either to drive themselves, or have a chauffeur. Very handy, indeed!
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Irvine, California
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 June 2014

Really enjoyed a 1-night stay here at the loews hollywood hotel! stayed here since we were seeing a show at the hollywood bowl (less than a mile walk to that venue) and we wanted to make a mini-vacay out of it. Scored a decent AAA rate of about $250 a night including taxes but be aware that at check-in they actually asked to see my AAA card. that was a first for me haha...not a problem since i have a membership but for those just wanting a cheaper rate, they may just actually call you out on it haha. Also, park at the Hollywood & Highland structure for $13 self-parking. pretty affordable rate esp if you dont need ins & outs compared to their $35 valet parking at the hotel.

Check-in was a breeze and they easily accommodated my early check-in request. I showed up around 1pm and my room was all ready! also got a higher floor which i requested and it was quiet and away from any street noise. the room is definitely spacious enough for 2 people. there's free wi-fi and enough outlets to charge all your electronic devices haha. bed was comfy and liked that there was enough room for a desk as well as a sitting chair. also had a chance to check out the pool area and while it does seem small for such a large hotel, there were no issues finding lounge chairs and getting some sun. the pool is kept at a nice temperature and love that they have complimentary water out for guests. All in all, i had no complaints about my stay here. the staff was great and accommodating to my needs, the condition of the hotel is up-to-date and my room was nice and clean - what more do you need haha

Room Tip: Ask for a higher floor room
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank kristin_chin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Manager at Loews Hollywood Hotel, responded to this review, 24 June 2014
Hope you had a great time at the Hollywood Bowl and thanks for choosing Loews Hollywood for your mini-vacay. If you have another show to see at the Bowl and want to do an overnight again, be sure to check out the Hollywood Bowl picnic package, which includes a blanket and cooler full of drinks and snacks to bring with you to the show.

Glad that check-in was quick and easy and that the staff accommodated all your needs. Hope you soaked up a few rays at the pool. Come back soon!
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Cary, North Carolina
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 June 2014

They had the best breakfast ever! It was not complimentary but we knew that ahead of time. We wanted a late brunch and they were already done with breakfast however they were very accommodating and allowed us to order anyway. It was soooo good! They make awesome French toast. the staff was very nice and took good care of us. The hotel was in a great location and it was just a short walk to many places. The room was very big and clean. parking is a little steep but it was worth it. It is pet friendly as well.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melody C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Manager at Loews Hollywood Hotel, responded to this review, 24 June 2014
We can't get enough of the breakfast at Preston's either; glad you enjoyed! Thrilled you were also a fan of the location, staff, rooms and pet-friendly policy. Hope to welcome you back again soon.

Thanks for the review!
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Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 June 2014

What a great hotel. Ideally located to the main strip, fabulous staff and lobby bar. I recently got married and this was the final stop on our Honeymoon before returning home to Wales. As soon as we checked in Francis acknowledged we were on our Honeymoon without us even saying, the welcome was fantastic. The next day Francis had arranged for a bottle of bubbly to be put in our room and left us a card that her and her colleagues wrote in. This was a really nice surprise when we returned to our room, especially a we had been to Las Vegas and Hawaii and neither of the hotel did anything. This was such a personal touch and goes a long way. This is something we will always remember. I would definitely recommend staying here to anyone. The bar staff were also really friendly and we're glad we finished our Honeymoon here.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Liz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Manager at Loews Hollywood Hotel, responded to this review, 24 June 2014
Congratulations on your recent wedding! Happy we were able to be a part of your honeymoon and that Francis at the front desk could make your visit that much more special. Thank you for letting us know what a memorable time you had here! All the best to you and your husband!
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Staten Island, New York
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 June 2014

I stayed here 2 nights with my mom during Oscars weekend. We were staying at an apartment we rented nearby prior to checking in here, and they were nice enough to access our rooms a full 4 hours before normal check-in time! We asked for a nice view and they gave us a room on the 13th floor that on a great day would have a spectacular view of the Hollywood Sign and downtown LA, however the weather sucked that weekend :( The concierge (Nico) was both helpful and funny, told us what touristy things were worth it or not and where to get good food and deals. Loved the bar/lobby area. It was a great meeting place, they had reasonably priced drinks and good food to boot. During Oscars weekend it was the perfect place to sit around and watch for celebrities. Anne Hathaway and Bradley Cooper were both staying in the hotel too and we got to see them walk in and out just from sitting there!

The rooms were clean, updated and well-kept. Bed and pillow very comfortable, and like I said great view if you ask for it!

The fact that it's attached to the Highland Center is awesome. You're basically staying attached to a huge mall, with shopping and restaurants galore. Plus the Metro train station is directly below the hotel, no walking needed!

Loved this place and would definitely stay again!

Room Tip: Ask for a higher up floor and a view of the Hollywood Sign for during the day or overlooking the cit...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
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Helpful?
Thank Toni-ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Manager at Loews Hollywood Hotel, responded to this review, 24 June 2014
So wonderful you had an "A-list" stay here during the Oscars. it's such a fun and special time here at Loews Hollywood. Happy that our Concierge Nico was able to provide you with his spot-on recommendations as well. We hope to see you again for next year's Oscars - or sooner!
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Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

This hotel is simply amazing. We loved every bit of it. We stayed here first week of June. We didn't have good experience with our hotel in NYC so Loews was great surprise for us. Service here was very helpful, we were still in the taxi and our suitcases were already in the hotel that's how switched on they were. Concierge guy was so helpful and friendly. Hotel is beautiful new and modern, everything is nice and clean its a experience to stay in this hotel. We booked Deluxe room, one week before we travelled we requested by email higher floor so we can have great views. They responded to our email in 24 hours and nothing was a problem. Room was clean, spacious with stunning views. Luxury everywhere. We ended up having breakfast in the hotel every morning after we struggled to get good breakfast outside. Now, breakfast in the hotel was $25 per person, but soooo worth it. It was buffet breakfast you eat as much as you want, you get unlimited cups of coffee, orange juice, tea...you name it. If you go for breakfast outside in café or restaurant you pay for everything. In price $25 you have everything included, we ended up every day taking with us also fruit and croissants for our morning tea for our day trips. Restaurant staff was very helpful and gave us every day take away boxes. It was just so amazing. Hotel has great location, walk of Fame is literally on the doorsteps. All the entertainment Blitz and Glamour of the Hollywood. Hotel also offers for their guests free car rental for 3 hours as courtesy of Fiat. So that was great, we took the car and drove 15min up the road to Hollywood sign. Hotel also offers free car with driver to drop you off whit in a 3 mile distance. Hotel is part of a great shopping center complex with shops, restaurants and entertainment. It was truly a great location and pleasant stay in this place. We would recommend this hotel for anyone and We would stay here again....LOVED IT.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milsy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Manager at Loews Hollywood Hotel, responded to this review, 17 June 2014
We are very happy that you had such a wonderful time at Loews Hollywood. And thank you for the glowing review. We're glad that you found our new renovation to be a success! We also love the complimentary car service option with FIAT - so great you were able to drive up to the Hollywood sign. After a not so great time at your hotel in NYC, it's nice to know that Loews Hollywood was able to deliver a fabulous experience for you. We truly hope to see you again next time you visit Los Angeles!
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Additional Information about Loews Hollywood Hotel

Property: Loews Hollywood Hotel
Address: 1755 N Highland Ave, Hollywood, Los Angeles, CA 90028-4403
Phone Number:
Region: United States > California > Los Angeles > Hollywood , Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Los Angeles
#8 Family Hotel in Los Angeles
#9 Luxury Hotel in Los Angeles
#10 Romantic Hotel in Los Angeles
#14 Business Hotel in Los Angeles
#14 Green Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Loews Hollywood Hotel 4*
Number of rooms: 628
Official Description (provided by the hotel):
The Hollywood sign. The Hills. The Academy Awards. Jimmy Kimmel Live. The Hollywood Walk of Fame. The city's major movie studios. This is the stuff a classic visit to Hollywood is made of-and a stay at Loews Hollywood Hotel puts you right in the middle of all the action. Whether it's sightseeing, business or relaxation that brings you here, our 628 guestrooms and suites are the perfect place to unwind after a day in L.A. Just outside our doors is the expansive Hollywood & Highland Center-a hive of activity where you can shop, eat, hang out or host an event at the Dolby Theatre, home of the Academy Awards, with catering by Wolfgang Puck. We count Jimmy Kimmel's studio as our neighbor and we're close to the Hollywood Hills and the Hollywood Bowl. Our recently refreshed rooms have some of the best views in the city-choose from postcard-perfect views of the Hollywood sign, the Capitol Records building or the L.A. City skyline. When you're ready for a little me time, head to our hotel's rooftop pool and deck, or to the Exhale Spa for a spa treatment or yoga class. ... more   less 
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Also Known As:
Renaissance Los Angeles
Los Angeles Renaissance
Renaissance Hollywood Hotel

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