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Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
Ranked #156 of 351 Hotels in Los Angeles
Sydney, Australia
Level Contributor
257 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Handy location”
Reviewed 18 October 2011

We stayed here 2 nights to visit Hollywood and Universal. Its a fairly short walk to Universal and the local bus stops right outside to take you into Hollywood. Its close to a freeway so you can hear the traffic. The breakfast was good, real boiling water for tea - amazing and I loved the pancake machine. They stored our bags after check out so we could go to Universal. The 2 restaurants we visited nearby were great - a French and an Italian, even though it seems like in the middle of nowhere. My only advice is if you are getting an airport shuttle here - print out a google map. Our worst experience of our 3 week US holiday was getting to this place. The driver got lost 3 times, abused the hell out of us for not knowing where it was and then charged us double what he quoted because it took over an hour to find. Maybe he was just a dope - but take a map in case.

Room Tip: Away from the traffic if you can
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  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DiBecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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264 reviews from our community

Traveller rating
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    28
    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 October 2011

This hotel is great if you are visting LA. There is free parking, so if you are visiting Universal Studios you can avoid having to drive and pay for parking as you can walk to universal studios from the hotel. It is also well situated to other attractions.

The rooms are clean, the staff are friendly and helpful.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shey07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacortes, Washington
Level Contributor
196 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 22 September 2011

Was very unsure about what kind of hotel this was when I notiiced a security guard parked in the parking lot all night..Parking is limited and basically right off the street. Upon checking in the front desk staff seemed more concern with what they were working on than me standing there waiting to be checked in. That put me off a bit usually Holiday Inns are very gracious and welcoming when you check in. Not so Here. Right away checking in was not feeling real safe when I looked out the window and there was a iron gate attacted to the window. Felt like I was in jail.... I would stay at another hotel for sure...

  • Stayed August 2011, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank peterpanjaffray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-RPHotelOwner, Owner at Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member, responded to this review, 24 September 2011
Hotels these days keep reducing services. We do the opposite. Guest satisfaction is our number one priority. We have expanded breakfast, free parking (rare in hollywood), free internet, and yes, security. Guests are on vacation and have many valuables in their cars, like shopping items and electronics. Security protects this. Also, in morning, homeless people in area sometimes try to come for free breakfast and eat with our guests. We do donate to the LA Mission, but do not want our guests to be bothered while on vacation. The fence separates the building from the alley. Again, a safety precaution. Any major city has crime. How many hotels provide security for guests? Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Los Angeles hotels

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2011

Our laptop was stolen from his hotel and not one accomodation has been made to help replace it or make ammends for what obviously was a staff theft. The room was locked. Only hotel staff had access during our stay. They are claiming that nothing can/will be done. 3 times we have been promised a return call regarding this matter , each time over 48 hours has gone by with no contact. The laptop was purchased by my 10 year old who worked for 2.5 years to earn the $. Now... it's just gone and there is no compassion or resolution from the hotel. "Call your attorney" is the response we get from Customer Relations.

Not to mention...There are bars on the windows of the rooms... not sure how one would escape if needed.

We are priority members and have been treated terribly. As a consumer, I am very disappinted. The least this hotel could do would be to refund the $188 hotel room to help pay for a replacement of this computer. VERY SAD! Beware!

** A quick search shows that we are not the first to have items stolen from rooms at ths hotel. Seems like a big problem!**

Stayed August 2011, travelled with family
Helpful?
3 Thank BrawnyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-RPHotelOwner, Owner at Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member, responded to this review, 7 September 2011
Dear Guest, we are sorry your laptop is missing. The manager states you called and informed the hotel that the laptop was missing hours after your departure from the hotel. The hotel management checked your room, and asked staff, and no one had seen it. People leave things in rooms all the time, and staff always reports it. We would be out of business if our staff would steal guest items. Management requested that you file a police report if you feel that the item was stolen. You have been calling our brand complaint department so they are handling your issue directly. We do not have bars on windows, its a fence separating our property.
Again, we are sorry that your laptop is missing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern England
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 July 2011

So many hotels to choose from in LA, and we decided to stay near Universal Studios. The hotel was not cheap (around 110 pounds per night) but breakfast is included! The rooms are clean, but no views. The car park is difficult to find, as the only (large) sign can only be seen from Barham turnoff from the expressway.

Breakfast is functional with hot cinnamon buns, rubberised Mac-type pancakes and muffins galore. Lots of fruit available to take away!

A little circumspect about walkability to Universal Studios, but we did it and it took 10 minutes, 2 blocks and cross the expressway (by bridge) Saves on the 7 dollars carpark fee!

Would return again!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Glee9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medicine Hat, Alberta
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 July 2011

I was staying for a conference in LA and choose this hotel based on proximity and price. The check-in experience was quick and painless.

I stayed in a junior suite. The room was large, equipped with a desk, coffee maker, mini fridge, and sink. The decor was outdated and the room had poor lighting.

Location wise it is near a highway so a bit noisy and pretty close to a fire station as I heard many sirens late at night. It is an $80 cab ride from LAX and about $40 cab ride to downtown LA.

It is really close to Universal Studios, about a $6 cab ride. Walking there though is quite a hike as it is all uphill, the walk back, not as bad. There is no shuttle from the hotel. As well there are no cabs that wait there, you have to call to get a cab. If you are planning to visit Universal Studios I believe this would be the best rate for hotel you will get nearby. There is a Hilton and a Sheraton right near the park but you are looking at about double the price.

Everything about the stay was average, nothing great, nothing terrible. I don't think I would return though.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Rob_Symm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2011

Nothing like this holiday inn express. very nice staff and nice clean rooms.

  • Stayed March 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tripster3554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member

Property: Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
Address: 3241 Cahuenga Blvd W, Los Angeles, CA 90068 (Formerly Clarion Inn)
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#63 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to the Clarion Inn Los Angeles/Universal City! We are centrally located in the Los Angeles area, a very short distance from the studios and theme parks. For the Hollywood tourist, we are one mile from Hollywood and Sunset Boulevard. You can walk to numerous theaters and event centers. For the sports enthusiast, we are within a few miles of Dodger Stadium and the Staples Center. And, for the shopper, we are close to Beverly Hills and Rodeo Drive. Our knowledgeable staff is ready to make your stay perfect. ... more   less 
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Also Known As:
Holiday Inn Express Los Angeles - Universal City - Cahuenga Hotel Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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