I was away in LA for a Rocky Horror Convention and was slightly concerned when I saw some negative reviews on here for this hotel, but I found the hotel to be great for us, with a few minor issues that were easily fixed promptly.
When we arrived, we found the ADA accessible room to have a bed up a step and bed a bit low, but the staff where on hand right away and got a spare mattress so i could manage and anything else we needed was dealt with in a prompt and very helpful manner.
The restaurant here is fantastic, my hat goes off to the staff in there as they couldn't have been more friendly to us and where giving us advice and help from day 1.
It is a wee bit pricey, but rightly so as it a gorgeous hotel with a rooftop pool and bar that is so comfy, especially with the water beds :D
Will most definitely stay here again regardless of slight access issues as the staff's view, was everything is fixable.More
- Free Wifi