The unfriendly security check was a bad start which got worse downstairs when we were unable to process our children's photos. An attendant said they had been having trouble with the computers. So we asked for our money back, which was a further unpleasant experience, the manager saying no refunds but the very nice woman on the till saying they did!!
More a museum of intolerance and not the kind of service I have been used to in the 20 years of visiting the U S!
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