Be careful when using their handy-dandy kiosk to obtain your rental. The receipt is long (because of the way it prints) and difficult to read through if you're in a hurry. They did not have the vehicle that I had reserved and said that they were upgrading me to better vehicle. I should have asked more questions, but I ultimately paid $274 more for the "upgrade" than I was expecting. I complained after noticing it after my trip, and they did knock off $111 for "my misunderstanding". Not once did I see anything on the screen that said "upgrade" or "upgrade charge." so, my advice is to decline any upgrade they suggest because they are not being kind or helpful, they are being subtle in getting more $ out of you. So, please learn from "my misunderstanding" and don't make the same mistake.
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