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“Very good Holiday Inn Express experience - check your expectations”

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Holiday Inn Express North Hollywood - Burbank Area
Ranked #61 of 350 Hotels in Los Angeles
Certificate of Excellence
San Jose, California
Level 6 Contributor
436 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Very good Holiday Inn Express experience - check your expectations”
Reviewed 9 August 2014

Reviews of this hotel vary a bit - I think it depends on your expectations. Stayed just one night here for business and found it a very good "Holiday Inn Express" experience but you have to be aware of a few things. First the good -
- New hotel with all the promised amenities. Pool and exercise room are nice though a bit on the small side
- Reasonable price for L.A. Some complain about $7 for parking - it's low for L.A.
- Free breakfast (but remember it's a typical serve yourself free meal)
- Clean, large rooms
- Convenient location to some of the family oriented activities in the area.
What's not?
- This isn't the best of neighborhoods. I probably wouldn't be out walking late at night on my own. It seems to be right on the borderline. A couple blocks in one direction - you're in a great area - the other direction a bit sketchy. Driving in and out, I felt perfectly safe.

All that said, it was a fine choice for my short business trip. I'd also see it as a fine choice for families with kids - assuming I have a car.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gosaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-ManagementCA, Manager at Holiday Inn Express North Hollywood - Burbank Area, responded to this review, 11 August 2014
Dear Guest, Thank you for your review and feedback. We are glad you enjoyed your visit, and look forward to seeing you again soon.
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 August 2014 via mobile

Be careful of what you sign here, rates escalate each day and they have you initial the rate you check in at but below is rate increases thereafter!! Never had this at any other holiday inn express!! And they won't even discuss it! Also, hotel is in bad area, at night, club to right with very bad crowd, be careful!

Stayed August 2014
Helpful?
5 Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-ManagementCA, Manager at Holiday Inn Express North Hollywood - Burbank Area, responded to this review, 8 August 2014
Dear Guest, no Holiday Inn Express can charge a higher rate to a guest once they have made a booking. We have never done so. I do not know your exact situation, because none of our staff could recall such an incident, but you can contact us directly at hotel and we can resolve any outstanding issue. If you did not make a reservation for an additional night, the rate can change, higher or lower, depending on demand. And this is a policy of all nationwide hotels. I would also disagree with your neighborhood comment. But we respect your right to your opinion. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
1 review
Reviewed 4 August 2014

Yes this place is new and shiny but the staff at the front door are horrendous. The woman couldn't look any more annoyed that I was asking questions.. You are in the hospitality business ma'am! I would know.. I also am. She literally ruined my stay at this place and started my West Coast trip that left me wondering if this is how californians act normally. Also... skip the breakfast unless you want cereal... that is already packaged, because it was bland. (sorry just being honest) the room was lovely and enjoyed how comfy the beds were.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-ManagementCA, Manager at Holiday Inn Express North Hollywood - Burbank Area, responded to this review, 8 August 2014
Dear Guest, thank you for your comments. Our staff takes real pride in the quality of service they provide, if somehow we failed that, our sincere apologies. Your comments will be shown to our staff. Every guest matters to us. And every comment. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Springs, Florida
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2014

I really loved this Holiday Inn Express. Decent and friendly staff and nice, clean rooms. I loved where this hotel was placed. It seemed like EVERYTHING was within walking distance! Slightly expensive though. Its location made up for it, though.

Room Tip: Surprisingly, I liked the first floor!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Courtney_Blackwell23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-ManagementCA, General Manager at Holiday Inn Express North Hollywood - Burbank Area, responded to this review, 8 August 2014
Thank you for your kind comments. We appreciate your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2014

Stayed here July 6 - July 9 2014. Staff were very friendly and helpful. Room was very spacious and the bed was very comfortable with wonderful pillows. Had a fridge and lovely clean bathroom. The location was very close (walking distance) to a train station which was a quick trip to Hollywood and Universal Station (both of which was on our list of things to do). Had a pool but we didn't use it (didn't have time). Overall probably one of the best hotels I have ever stayed in and would highly recommend it to anyone.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Clare P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-ManagementCA, Manager at Holiday Inn Express North Hollywood - Burbank Area, responded to this review, 21 July 2014
Hello Clare, Did you say "one of the best hotels you ever stayed at"? Bless you and you have just made our day. We are so happy you stayed at our hotel and enjoyed your visit. We hope to see you very soon again. And thank you for your comments, and for staying at our hotel.
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Washington, DC
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 July 2014 via mobile

We stayed here July 6-11. Very clean, very new, very modern. Room was very spacious for three people. Beds were very comfortable with two types of pillows, soft and firm. Breakfast was a real treat with good selections. Good location convenient to metro station, bus lines and In 'n Out. Hotel staff very pleasant and accommodating. Would definitely stay here again.

Stayed July 2014, travelled with family
Helpful?
2 Thank canders60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-ManagementCA, Manager at Holiday Inn Express North Hollywood - Burbank Area, responded to this review, 19 July 2014
Thank you for your kind comments. We look forward to seeing you soon again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2014

We totally enjoyed our 3 night stay here. We checked in around 7pm, after a day of sightseeing. I was recognized as a rewards member and was given a welcome gift. I was pleasantly surprised when I asked the staff member where I can buy some fruit but instead, he went to the kitchen and brought me a full little bag of oranges and apples!
To keep my review short, here is the list of things that we loved,
1) everywhere is clean and new
2) very soft towels
3) comfy bed and pillows
4) very friendly and pleasant staff
5) very nice pool and surrounding
6) complimentary breakfast so we don't need to start the day by looking for food
7) parking spot right by the entrance. $7/day reasonable
We will definitely stay at this hotel again next time we are in LA!

Room Tip: 2nd floor which is the same floor where the pool is
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank nervoustravelleyyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-ManagementCA, Manager at Holiday Inn Express North Hollywood - Burbank Area, responded to this review, 11 July 2014
Thank you for noticing all the small things we do for our guests. Our staff tries to accommodate needs of every guests. Your happiness is our happiness. Thank you for noticing, and it was a pleasure to have you at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express North Hollywood - Burbank Area

Property: Holiday Inn Express North Hollywood - Burbank Area
Address: 11350 Burbank Blvd, Los Angeles, CA 91601-2441
Phone Number:
Region: United States > California > Los Angeles > South San Fernando Valley , Universal City Area
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 350 Hotels in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Holiday Inn Express North Hollywood - Burbank Area 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The new Holiday Inn Express North Hollywood - Burbank Area is the newest and most modern hotel in North Hollywood. Our beautiful 100% non-smoking hotel is conveniently located 3 Miles from Burbank/Bob Hope Airport, just 1 Mile from the 170 Hollywood Freeway and minutes from US-101, I-5 and I-10. Guests will love our convenient location with close proximity to popular destinations such as Universal Studios Hollywood and CityWalk, the Hollywood Bowl, Hollywood Walk of Fame, TCL Chinese Theatres, Dolby Theatre, Downtown Los Angeles, Staples Center, Microsoft Theater and LA Live, Los Angeles Convention Center, Walt Disney Concert Hall, Dodgers Stadium, J. Paul Getty Museum, the L.A. Zoo and a short drive from Rodeo Drive shopping, Six Flags Magic Mountain, Knott's Berry Farm, Disneyland and California Adventure Land. Guests will experience luxurious accommodations and a plethora of amenities such as a complimentary Breakfast Buffet featuring a variety of hot morning favorites, Outdoor Pool, Business Center, Fitness Room, Conference Room, Wired and Wireless High Speed Internet Access. Nestled in North Hollywood and surrounded by majestic mountains, we offer a centralized location between Burbank, Beverly Hills, Hollywood, Los Angeles, as well as a short distance from Orange County and many famous California beaches. You’ll feel like a star at our 2016 IHG Torchbearer Hotel Award winning Holiday Inn Express, so Stay Smart! ... more   less 
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