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“Location, Location, Location”

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Orange Drive Hostel
Certificate of Excellence
London
1 review
“Location, Location, Location”
Reviewed 25 July 2008

Can't say enough good things about this place, Its RIGHT NEXT to the walk of fame, but still feels like your in the suburbs in a quite, luxury mansion. 1 block from subway, kodak theater, and everything else you want to see... I recommend doing the runyan canyan hike, 10 minutes from the hostel and you can see all of LA!!! Staff are great and the place is clean, safe and lots of fun!

Your a fool if you stay anywhere else!

  • Liked — Location, staff,
  • Disliked — some more freebies would have been nice, maybe a pool? :)
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank worldtour2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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332 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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london
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2008

.............................BED BUGS................................
RIGHT THIS REVIEW IS NOT PAY BACK JUST THE FACT THAT I WOULD NOT WANT ANYONE TO EXPERIENCE WHAT I HAD TO EXPERIENCE........
I came the the hostel on the 8th july 08 and was booked to stay for 28 days 14 in one room and 14 in another, paId nearly $1400 because i got a private room for a single person.
internet access, car park telephone kitchen everything
the hostel seemed too good to be true, perfect location, central to everywhere as it was right on my door step.
the staff where great the candian guy James and the new yorker Mark. ..Billy in fact all of them where every helpful tryed to make me fit in and were very welcoming. I did not actually what to leave it was just i could not stay there any longer in thoses conditions

to the naked eye dream come true.......

The house was in o.k. condition oldish but live-able. but full of energy from all of the people who stayed there , I felt very welcomed even by the busy old woman Mary that stayed there perminatly, which i though was slightly odd.

Now it was $69 per nite which was fine by me I had the money and paid upfront.
However, i noticed that i was had come up with bites, not just one loads, i have counted 52 bites from my scars.... which i still have
i decided to do abit of cleaning so, decided to shake my bed out. I found two bugs big one in between the sheets. I decide to change the sheets and it is as i did that i realsied that the base of the bed was infected with thousands and thousands of tiny bed bugs and eggs and crawling things. I told, no showed the staff they said sorry that the person in there b4 me must have brought them as it i can happen sometimes...(dont be fooled by that one. i done research that is not the case) and they moved me to another room which they 'said was a staff bedroom before' and washed all my clothes for me before i moved into there, that would have had to be standardly done to stop re-infetcion.
on leaving realsied that i had had lot more now either that was from my new bed or from my already washed clothes????
i am in a new place and had not been bitten any more, so i can only assume it was there 2nd room
I find it hard to beleive that it had just come there as
the bugs where in between the sheets and little families of thousand's had been formed there that had not just come, in a few weeks.
they said they fumigated the room but i saw no one come in there i.e companies probably a job done by insect killer spray, i said that they should check the other room next door to mine as the doors were very close and i found some by my door, i dont think they did that.

the hostel is pretty much sold out everynite so honestly dont believe thet cancelled reservations in order to do it

i came across the owner as she is sometimes there sometimes not and pulled her aside i was being very discreat about the situation although i was upset, i understood this could be damning to her business i did not feel it was fault, it is a place that people are always in and out of. she said thank you and did i have a car i said no she said ok she would sort something out 4 days later i asked staff what was the situation and got a cold response from the manager as if to say what do you want from them?.....
i said that because of the situation in hand i did i not feel it was unjust for the owner to consider a discount or a few free nights out of the 1 momth stay. i would have taken anything as a gesture of good will. I did not get that, i did not get anything not even a personal apology
apparently from the manager the owner said that it was not going to happen. i was getting nothing i said it was not a problem to go somewhere else it would just mean them going against their policy of no refunds and giving me my money back.
And that is what they did wilth no problems still charging me for every nite i was there and I moved .


im stillin LA somwhere else that is very clean and drastically cheaper than the that hostel
i could have gone around telling everyone and showing them my injuries but did not, i felt like all they wanted was my money and that was it, i was spending alot of money with them and the way i was treated was discusting. customer service skills crap, being made to feel like a valued customer zero.

the worst thing was , was that as i was waiting for my cab out of there, i overheard that other rooms beds on another floor needed to be stripped and the plastic covering and bedding burned.. i could confidently say that the issue was around the entire hostel as that was on another floor and i could see from my room floor that was laminate, the rugs should have been wash they were not, carpet runs throughout the house and the docter i had to pay to see told me the whole house would need to be fumigated correctly, because that these things do not just stay on fabric as i was told by staff but can crawl around a room.
all of the bed and pillows have plastic cover but that did not stop them harvesting on the carpet and rugs, and bed drapes and sheets

now i hope everyone realises and has an informed veiw a true view of this hostel, then the choice is yours.

im hoping the owner will read this and underdstand how mistreated i felt as a paying customer

customer service is universal worldwide, a hostel should be looked apon as a place of accomadation and that is not what i got.
feel free to contact me if you have dont believe me


the bugs had managed to get to the closet so could travel, long story short i approached the owner of the house gretchen and she said she would sort something out. she di not instead told me that she was going to do nothing and even though

  • Liked — how accessible to thing's it was
  • Disliked — the bed bugs, the fact you had to pay for internet access if you have your own laptop
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank darcyIDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
1 review
Reviewed 30 June 2008

I read these reviews and was a little sceptical. I booked a full week of staying at the Orange Drive hostel, and i loved every minute of it. The staff were great, I was able to talk to them about everything that i needed, and James, the cool canadian guy, really helped me out booking a shuttle back to the airport.

I was in a dorm room with 5 other guys. It was very spacious, and had a few big windows so it kept cool. There was plenty of room for everyone, and everyone i met there was very friendly. The locations great too. its on a nice quiet street, but literally 60 seconds from the chinese theater and downtown hollywood. I didn't like the 10 am check out time, but they were cool and let me leave my stuff in the lobby until my shuttle came. The showers were a bit small, but they didn't look dirty at all, and i didn't mind using them every morning.

The TV lounge was a nice touch, a good place to relax, with computers available and a nice kitchen to store and cook food.

This was a great value and I would definately stay there again, no questions about it. The staff are very helpful and accomidating.

  • Liked — Location, Guests, Staff, the canadian guy
  • Disliked — Check out was a little early, and the pillows weren't too comfy.
  • Stayed June 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank neodude393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
1 review
Reviewed 17 April 2008

Reading the previous review left me a little hesitant about the place - they were wrong! The location is great. The hostel is on a residential street between the historic Roosevelt Hotel and The Magic Castle. Very quiet at night. The beds were clean and the showers were fine - not moldy (the grout is old but NOT moldy) as previously stated. There are a number of restrooms/showers to choose from. The building has been there since the 1920's so please don't expect bathroom facilities like a Hilton.

The staff is fabulous! They are friendly and helpful. I inquired about the bedbugs and while they did not deny that they have HAD them - they did explain the situation. Bedbugs were brought to the manor by other guests travelling FROM a hostel in SF. Requesting a private room will lessen the chances of being exposed to bedbugs as this is typically a problem in the dorm rooms used for single travelers. The matress, box spring, and the pillow are all wrapped in plastic - a bit uncomfortable but worth the precaution. Our room had double French doors and a large window with 2 twin beds. The room is sparce but hopefully you're not in LA to spend most of your time in a room. There is no A/C but the nights are cool.

This is really a great place to stay. They have parking for $5 a day. Bring your own towels. I WILL stay here again.

  • Liked — location, location, location
  • Disliked — 10 am check-out, the pillow
  • Stayed April 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReadSomething
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tahoe
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2008

Absolutely horrible - full of bedbugs! Staff nasty and unaccomodating. Bathrooms moldy and smelly. Beds not clean either. We moved out and they would not refund any money.
DON'T STAY HERE!!!!!!!!!!!!!

  • Liked — only the location
  • Disliked — the bedbugs and staff
  • Stayed March 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheSourceTahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 January 2008

The location of the Orange Drive in the centre of Hollywood is great. It is easy to get from here to Downtown, the beach & LAX via the Metro and on buses to West Hollywood, etc.

My double room was clean and bright, and wifi was accessible from in the room (though this was my only hostel accomodation in the US that charged for the privelege). The public areas of the building were quite dark and some smelled quite strange. The shared bathrooms were dingy and the showers were in poor condition.

In all, this is a great location, and is quite good value (I probably would stay here again). But new showerheads would be a nice start!

  • Liked — The location
  • Disliked — The bathrooms
  • Stayed November 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Chrisby79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 November 2007

number one: the location is great if you're a first time LA tourist like i was. around the corner from the hollywood walk of fame etc... and therefore the myriad of tours on offer.

two: the hostel was clean and the twin room with shared bathrooms i stayed in was excellent - clean and tidy and tastefully - if sparsely
- decorated. plus it was comfortable.

three: the place is mansion-like and exploring it is pretty fun.

the downside was the shared toilet facilities which were breaking down constantly while i was there. the facilities were clean at least.
the shower rooms were frustrating due to the lack of something simple like some hooks to put your things on while you're in the shower.

the hostel has some weird rules around use of credit cards - as in they add a hefty credit card fee, so make sure you have cash. also while i was there one of the front of house/desk people was fairly unhelpful (not to mention abrubt when you asked a question) but the person who was working the day shift was amazingly helpful.

  • Liked — location and the fact it was a cute mansion
  • Disliked — the shared bathroom facilities
  • Stayed October 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank homeperm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orange Drive Hostel

Property: Orange Drive Hostel
Address: 1764 N Orange Dr, Los Angeles, CA 90028-4307
Phone Number:
Region: United States > California > Los Angeles > Hollywood
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
Ranked #7 of 86 Speciality Lodging in Los Angeles
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Orange Drive Hostel 1.5*
Number of rooms: 11
Official Description (provided by the hotel):
Orange Drive Hostel has the absolute best location in Hollywood! Orange Drive Hostel is centrally located in the heart of Hollywood. We are walking distance from some of the most famous sites in Los Angeles, such as the world famous Chinese Theater, the Hollywood Walk of Fame, the Dolby Theater- Home of the Oscars, the Hollywood Bowl, Sunset Blvd, Jimmy Kimmel Live Studio, Disney's El Capitan Theatre, Madame Tussauds Wax Museum, views of the Hollywood sign, Runyon Canyon-a favorite hiking trail of celebrities, with fantastic views of the city and the Hollywood Sign. We are also just steps from public transportation, the best night life, shopping and restaurants in Hollywood. We are also located a short drive or bus/metro stop away from Universal Studios,Paramount Studios, Warner Brothers Studios, West Hollywood, and Beverly Hills! We are the perfect location for movie Premieres, star Dedications and major Hollywood events! We offer a variety of room types, including dorm rooms, private rooms, and group rooms. Amenities Include: Free daily breakfast of all-you-can-make waffles, pancakes, oatmeal, coffee, assorted teas and hot chocolate. Free WiFi, Free Lockers, Free day storage of luggage before check-in and after check-out, Parking available (limited parking, parking is first come, first served. Sorry, we cannot accommodate over-sized vehicles. ATM, Laundry facilities, Fully equipped guest kitchen Common room w/HD flat screen TV (no TV's in rooms), Discount Supershuttle, Primetime Shuttle service to/from airport, Universal Studios tickets for sale, Discounted pub crawl with LA Epic Club Crawl. Some History about Orange Drive Hostel: Orange Drive Hostel was originally a manor home built in 1910. It later became a boarding house for the stars of Hollywood's Golden Age, including Marilyn Monroe, Gary Cooper, Rita Hayworth, Kim Novak, Douglas Fairbanks Jr, Johnny Weismuller 'Tarzan, and' and many more. Orange Drive Hostel is a historic home filled with Hollywood history, and staying with us offers a unique opportunity to experience the Golden Age of Hollywood. Open 24 hours a day, seven days a week. Rooms are not guaranteed ready until 3:00 PM Additional key deposit is required and is refundable upon checkout. Please contact hostel if travelling with children or more than two guests/extra charges may apply. Methods of payment accepted: Visa, AMEX, MasterCard, travelers checks, and cash. ... more   less 
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Also Known As:
Orange Drive Manor Hotel Los Angeles

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