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“Great rooms, location and staff” 4 of 5 bubbles
Review of The Moment Hotel

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The Moment Hotel
Ranked #72 of 348 Hotels in Los Angeles
Certificate of Excellence
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great rooms, location and staff”
4 of 5 bubbles Reviewed 26 December 2013 via mobile

It's taken me far too long to write this review.
I stayed for a bit over a week in October when holidaying and catching up with friends and enjoyed everything about it, but especially great were the staff whom I chatted to at every opportunity (often after a visit to one of Sunset's bars). They couldn't have been more helpful.
The location is great (I've seen some comments about homeless people, if you're staying in Hollywood that's par for the course and I certainly never had any issues) and within walking distance (or short cab ride) to the Walk Of Fame or The Comedy Store. There are also plenty of restaurants catering to all budgets and a supermarket nearby.
Finally, the rooms are super modern and had everything I needed.
I'll be visiting them all again real soon.

Stayed October 2013, travelled solo
Helpful?
1 Thank ScottyDoesKnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at The Moment Hotel, responded to this review, 27 December 2013
Thank you for taking the time to review us. We certainly appreciate the kind words. We miss our late night conversations with you and look forward to your return! Your screen name has also given me an urge to go find Eurotrip. Thank you again, and we look forward to seeing you.

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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309 reviews from our community

Traveller rating
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    40
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ottawa, Canada
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 16 December 2013

Stayed here for 4 days last week, and it is a very nice hotel. Very modern and refreshing hotel, with nice customer service. The biggest asset of the hotel is location. It is within walking distance to many casual food options and to hollywood. And a short drive from many other locations.

The homeless is more common around there (and more aggressive than im used to seeing), but that is all of hollywood. If you cant handle it, perhaps visiting another city is a better choice.

A couple very minor finishing touches would improve the prestige/experience:
- a manual containing instructions for the room, (checkout times, internet procedures, local closest amenities, etc..) would have helped us get settled in.
- an earlier room cleaning time (usually before check-in) would be nice too, as we often found ourselves getting back from our day around 430 only to find the room not yet made.
- a procedure so that housekeeping doesnt mistake pocket change for tips in the room

Nevertheless, Its a very nice and modern motel, and i would definitely come back (as long as pricewise it doesnt try to compete with the high-end luxury hotels)

Room Tip: First floor rooms had cold floors (luckily slippers are included)
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fred W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at The Moment Hotel, responded to this review, 23 December 2013
We appreciate your great review and the constructive comments that will assist in our operation. I have used your points as a learning tool and shared them with the staff. We look forward to your return visit!

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new zealand
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 15 December 2013

Nice modern hotel with good sized rooms large flat screen tv great bed and excellent shower. had breakfast in the bar in the lobby that could have been better selection wise but ok price wise.Short walk to the walk of fame and a 8 min drive to universal studios.They have a rooftop bar which we did not use but it did look quite smart. Overall i would rate this hotel and would stay again.

Room Tip: ask for a room away from road
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  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jmannz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at The Moment Hotel, responded to this review, 23 December 2013
Thank you for taking the time to give us such a positive review. We look forward to your return trip when you'll be able to enjoy our roofdeck bar and sit outside on Sunset Blvd. We will be adding some specials to our breakfast menu and I look forward to hearing your feedback on that as well. Thank you again!

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 11 December 2013 via mobile

Just about to leave The Moment after a pleasant two days in LA, arrived on the 9th from Australia at 8:30am and were checked in imediately by the friendly GM whom was also extremely helpful with any questions we has or was happy to suggest good food and shopping locations. The rooms were clean and new no complaints there and we were only a small cab ride to Hollywood Blvd, Universal Studios and Rodeo Drive. Highly reccomended and reasonably priced. Now onward to Vegas

Helpful?
Thank Garth F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Craig S, General Manager at The Moment Hotel, responded to this review, 12 December 2013
We had a great time hosting you here at the Moment. We look forward to your return to LA! Enjoy Vegas and we'll hopefully see you soon.

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Melbourne, Australia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

There's a reason why this is one f the highest rated hotels in the area on tripadvisor

It does live up to its standard

Best staff and service
Best location
Best hygienic rooms
Best value

Definitely the best!

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank blackz88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at The Moment Hotel, responded to this review, 12 December 2013
Thank you so much for the great review. To add to your bullet points: Best Guests!

We enjoyed having you stay with us and we look forward to your return trip to LA. Thank you again.

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 December 2013 via mobile

From the minute we stepped through the doors after our 14 hour flight, we were looked after! Robert provided exceptional customer service and gave us a lot of good advice. We were able to check in early and after our 14 hour flight, all we wanted was a nice hot shower. Thank you to all the staff who were so lovely during our two night stay. The room was brilliant. Modern, clean, spacious and very comfortable. The location was fabulous - right across the street from The Guitar Centre, heaven for my muso husband. The Guitar Centre is a stop on the Starline Hop On-Hop Off red bus loop as well, very convenient!! Would definitely stay here again. The Mexican at El Compadre two doors down was fantastic for dinner! Definitely worth the 5 stars.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mrssnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at The Moment Hotel, responded to this review, 12 December 2013
We appreciate you taking the time to review us. I'll make sure to pass on the great words to the staff and Robert in particularly. We're glad you were able to stay with us, and we look forward to your next trip.

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 December 2013

From the first contact, Courtney, on the phone to the check-out, the staff was amazing. I was a bit hesitant to stay in a new, small hotel and not a well-known chain. Staff: Courtney, Craig, Will, Hannah, Karen (?) could not have been nicer or more helpful. Offered me a glass of wine while waiting for room to become available. Room super clean, nice linens, super comfortable bed and all at such a great value. Has a hip vibe and fun location across from The Guitar Shop. Great job in selections to make it contemporary and clean. Close to Hollywood and easy walk to the tourist attractions. Cool pub up the street, The Pikey Café. Easy to get to West Hollywood or Silver Lake, Downtown. Staff will arrange transportation. I recommend it, you won't be disappointed.

Room Tip: I had a second floor corner room with a view of the hills. A little street noise, but I sleep like...
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beachcat56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at The Moment Hotel, responded to this review, 12 December 2013
Thank you for the great words! I showed the staff your glowing review and I am very proud of all their hard work. We look forward to seeing you again soon!

Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Moment Hotel

Property: The Moment Hotel
Address: 7370 W Sunset Blvd, Los Angeles, CA 90046-3411
Phone Number:
Region: United States > California > Los Angeles > Hollywood , Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Business Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — The Moment Hotel 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
The MOMENT hotel is a modern boutique hotel in Hollywood, CA that offers cosmopolitan comfort for both business and leisure travelers. With its stylish city vibe, intimate views, and distinctive design, the MOMENT hotel is a luxury boutique hotel in Los Angeles that exceeds the ordinary. Set on Guitar Row, the MOMENT hotel is home amidst some of the city's most exciting shops, culture, and nightlife. Our Los Angeles hotel is just steps away from Sunset Boulevard attractions, museums, and landmarks like the famed Guitar Center, Hollywood Hills, and the Sunset Strip. Enjoy unique experiences whether it's on the hotel's 2000 square foot rooftop, the Moment Roofdeck, or taking in the sights and sounds of the Hollywood experience ... more   less 
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Also Known As:
Sunset Hotel Los Angeles
Sunset Inn And Suites
Los Angeles Econo Lodge
Econo Lodge Los Angeles

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