This was our first and last stay at ESA.
Stayed only for one night. We arrived around noon and asked for an early check in if possible the clerk did not even bother looking on the computer and immediately said there's no room available. Yeah right, the parking lot is not even full. Anyway came back and asked to use the restroom and was told no restroom available. I can't believe it even a gas station offers restroom but the front desk was adamant they don't offer restroom only the guestroom has restroom. Well I explained I can't check in until 3pm but he just shrugged. oh my he is not very friendly at all.
After running around came back at 7:40pm and checked in with Jonathan who seems to be the opposite of the unfriendly front desk earlier in the day.
The room is nice and spacious, however I am disappointed that the linens are not fresh. Looks used to me, the good thing is I always carry my own pillows and sheets sort of paranoid. so because of that I did not get to sleep comfortably.
Location is perfect - it is within walking distance to all the restaurants and fast food chains nearby.
Breakfast - they provide "good" coffee - oatmeal bars, oranges and apples. nothing fancy.
I've heard complains about water not hot, our room is at 403 and did not have that problem.
In addition the thermostat control was not working and it would take a day to get maintenance since were checking out the next day there's no point.
ESA is mainly for weekly or monthly rentals since they offer small kitchenettes but not really a hotel facility. Don't think I am coming back.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Extended Stay America La/Northridge Hotel Los Angeles
- Extended Stay Los Angeles
- Los Angeles Extended Stay