We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable stay, friendly staff, convenient location!” 4 of 5 bubbles
Review of InterContinental Los Angeles Century City

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
InterContinental Los Angeles Century City
Ranked #14 of 348 Hotels in Los Angeles
Certificate of Excellence
Milton Keynes, United Kingdom
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Comfortable stay, friendly staff, convenient location!”
4 of 5 bubbles Reviewed 25 November 2012 via mobile

This was the first hotel we stayed at on our honeymoon to CA, and the overall experience was Excellent. They upgraded us to their honeymoon suite, the room was spacious with our balcony overlooked Hollywood Hills and the famous Hollywood sign.

The location of the hotel was excellent, located in quite suburbs and yet conveniently close to Beverly Hills and the Westfield shopping centre. The room was well provisioned, clean and the bed was comfortable. Biggest inconvenience was the expensive WIFI which in this day and age should be free in the bedrooms.

The staff was courteous and friendly, the bell desk staff was particularly helpful with suggestions about places to visit, booking tickets and providing local information and maps. However, I would recommend not to buy the tour tickets from the hotel but to actually go to Hollywood walk of fame where one can haggle and buy the same tour tickets for less than half the price, which is what we did and saved a packet.

The food was delicious, although a bit expensive. We had breakfast the two days we were there, the breakfast buffet being priced $25 plus taxes, we opted for the A la carte menu which turned out to be cheaper and portions were substantial.
The overall stay was comfortable, and helped us recover from our jet lag and prepare ourselves for onward journey through CA and Nevada. The only thing that bothered us were the valet charges, which we found a bit steep at $30 a day plus taxes, but then again that must be the going rate for most good hotels in Los Angles. We would definitely recommend a stay at this hotel to friends.

Stayed September 2012, travelled as a couple
Helpful?
Thank Rockashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,740 reviews from our community

Traveller rating
    850
    572
    216
    65
    37
See reviews for
416
510
115
462
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (323)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New England
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 November 2012

We have stayed several times at the Century City Intercontinental, most recently at the end of October 2012 for our son's wedding which was held at the property. I can comfortably say that from the perspective of an overnight guest to that of a major event customer this place delivers, and then some.

We've been upgraded to a better suite nearly every time we have stayed here. By the end of the wedding weekend most of the staff knew most of my family. If that sounds trite, imagine how helpful it is when you are searching for someone and a bellman asks, "looking for your wife, she's right outside."

We love the lobby bar at this hotel. Unlike many of the hotels we have visited in LA this one has a hopping bar scene all evening and into the night (or maybe that was just US!) and the lobby gets lived in by the guests. There are also great outdoor seating areas that get used by the guests. This gives the place a very warm, lived in feeling. No one wants to be the only one sitting in the lobby of a hotel and that rarely seemed to be the case here.

In many hotels I have visited the bell staff seems to be dedicated to carrying your bags in and out. At the IC they are more like roving concierges. It was unusual to move through the hotel without seeing one of their helpful bellmen in the halls or the elevators. They were omnipresent and omniscient. Truthfully, we never spoke to the concierge once, as the bell staff handled everything we needed instantly.

The views from the various rooms we have had have been great. East facing rooms get a nice view of the city and the mountains plus the Hollywood sign. West facing rooms get stellar sunsets over the Pacific, on clear days. Price? It's not cheap but it's a lot cheaper that many other fine LA hotels and the service here beats everyplace else we have stayed in town. Give them a try.

Room Tip: We like the high floors, odd numbered rooms. They face east and have great city and mountain views.
See more room tips
  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Intrepidman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 24 November 2012 via mobile

Arrived at the hotel at 3:00, check in was prompt and pleasant, room was ready, we are Ambassador Members and were upgraded to a Suite. I can't say enough about the Ambassador Club program, always makes for a great stay, fruit basket and bottles of water were in the room when we arrived along with a note welcoming us to the hotel. Room was huge and bed was super comfortable.

Room was a little dated (circa 1985), big bathroom with a tiny tub and separate shower. Room was next to elevator which you could hear even in the bedroom with the door closed. Received turndown service with bottles of water the first night, but none the second night? No chocolate! Room was very clean but could use some new furniture.

Location was good, walked to the Century Plaza Hotel for dinner, about a block away. Had a great meal, and great service (great Mid-Century hotel with beautiful lobby) and the Century City Mall was just one more block if you want to do a little upscale shopping.

Parking is expensive at $30 per night, valet service was fast and polite. Didn't eat at hotel although the menu looked good, it was raining so didn't experience the pool either.

Overall a great weekend and another great Intercontental experience!

Stayed November 2012
Helpful?
Thank Zo_in_SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 17 November 2012

While my room was on a lower floor, the staff was nice enough to upgrade it to a full suite, making the stay very pleasant. The living furniture was a bit dated, possibly also because of the brown color theme. The bed was as always, comfortable with good breathing sheets. Amenities were plenty and the Keurig coffee was excellent to get a fresh cup of coffee or tea.

Downstairs lobby was very nice - spacious and brightly lit and that gave an airy feel.

The valet parking could be slightly chaotic at times but overall the staff was very efficient and helpful to get the car.

This is a great hotel to stay if you want a very comfortable room with fantastic and courteous service.

It is true that you must drive to this hotel, as in most places in Southern California, but it's also quite central to most tourist destinations.

  • Stayed May 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TaminatorSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 November 2012

We visited the InterContinental Century City for four nights for a wedding a few weeks ago. It is a lovely property with wonderful customer service. The entire staff was helpful, courteous, and knowledgeable, and we really enjoyed our stay.

The rooms are above-average chain hotel rooms, and the beds are incredibly comfortable. The views vary throughout the hotel; we got lucky with a 16th floor view of LA to the coast and the far-off Pacific (on clear days). The hotel also has a great pool, and the spa locker room (with sauna, steam room, and showers) is open to all guests!

Like all InterContinental hotels, rates are on the pricey side, and we were happy to have the wedding rate. LA is super spread out and there isn't much in Century City (besides Fox and a super-mall), but the hotel does provide a free car service within one and a half miles.

If you're in the area the looking for luxury, this is the place for you!

  • Stayed October 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KatieBeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iasi
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 11 November 2012

I stayed here for 6 nights. It was a very pleasant experience for a first time in LA. The room was very good (only 10 like this - executive suite, in the Hotel), large but a little bit tired. Very good bed, very good bathroom, nice view, over the east: city, downtown and Hollywood also (very nice in clear sky). No breakfast included in the price, like in almost all hotels in Europe. The Restaurant is OK if you do not want dining outside for a night or two, but no more. The staff was very friendly, but the surprise was the concierge: they can not help as you wish when try to have a travel experience in LA. Overall I had a pleasant stay and YES, I recommend this Hotel for business travellers in LA, definitely !

  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cstatescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 9 November 2012

On first sight, I would have been quite happy to award this hotel 6/5 stars until I remembered that the standard is set by the Intercontinental Singapore. OK, 5/5 then. Sorry - not this time as I'll explain.

First, the good stuff. This hotel was heading for 5 stars no problem. The atmosphere matched ICH Singapore. Layout, staff, efficiency, room, view, treatment of Platinum Club members. All first rate.

But now the differences, ICH Singapore has several restaurants of different cuisine and it has a Club Room with a genuine happy hour. ICH LA has one restaurant and no Club Room. so that's half a star knocked off straight away.

Then the restaurant itself. The hotel was very busy - we got our room reservation by the skin of our teeth (we had been on the waiting list). So why was the restaurant so lightly patronised? I think I know why; it was the utterly crazy, inappropriate menu. It was basically a Tapas menu, except that it wasn't.

Dishes were grouped by price, starting at $6 and ending at $18. There was no indication of quantity and the waiting staff were understandably reticent to advise because of differences of perception that people have. So I chose Miso soup ($6), Dim Sum ($13) and Japanese Beef Curry ($16). Of course, I couldn't eat it all because the curry was huge. Annoying to say the least.

But that was a mere blemish compared with my wife's misfortune. On this ridiculous Tapas style menu was a $18 Flat Iron Steak. She ordered that only to be told that there was no more Flat Iron Steak - in the ICH LA; in the USA! The excellent waiter then provided the room service menu on which there was a much more expensive (and no doubt sizeable) New York Strip. Ten minutes later, an embarrassed waiter came back to say that there was no more New York Strip - in the ICH LA, in the USA! What!? So she settled for some sort of Chicken Salad from that ridiculous Tapas menu, not knowing what size it would be (huge) and whether or not she needed to order something else (she said it was an excellent dish - but huge).

You can see that there is something seriously wrong with the restaurant setup. That was enough to dock two stars from the assessment. BUT, what added a star to make it 4/5 was our waiter; a character in his own right, widely travelled and who handled us perfectly. Perfectly.

I have some serious advice for the ICH high-ups; get a grip on this restaurant of a fine hotel. You need to have a classic menu that everyone can immediately understand; none of this crazy non-Tapas Tapas nonsense. Have Tapas as on option by all means, but then it should be proper Tapas. This restaurant, steak less, was an avoidable failure.

Room Tip: East side, higher floor, has stunning views over to Hollywood and downtown.
See more room tips
  • Stayed November 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Suspishio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Los Angeles
Central L.A
Sofitel Los Angeles at Beverly Hills
Westside
Kimpton Hotel Palomar Los Angeles Beverly Hills
Show Prices
Show Prices
Show Prices
Downtown
Omni Los Angeles at California Plaza
Beverly Hills
Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
Beverly Hills
The Peninsula Beverly Hills
The Peninsula Beverly Hills
#2 of 15 in Beverly Hills
5.0 of 5 bubbles 772 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Los Angeles Century City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Los Angeles Century City

Property: InterContinental Los Angeles Century City
Address: 2151 Avenue of the Stars, Los Angeles, CA 90067-5004 (Formerly Park Hyatt Hotel)
Phone Number:
Region: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Los Angeles
#5 Luxury Hotel in Los Angeles
#13 Family Hotel in Los Angeles
#24 Romantic Hotel in Los Angeles
#59 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — InterContinental Los Angeles Century City 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
The InterContinental Los Angeles Century City is a taste of true Hollywood style. Our convenient Westside address is within walking distance of 20th Century Fox Studios, MGM Tower, Beverly Hills Rodeo Drive and upscale shopping at Westfield Century City. A quick drive will take you to the Getty Center, Los Angeles city centre, UCLA or the beach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Southall Travel, Hotels.com, IHG and Booking.com so you can book your InterContinental Los Angeles Century City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing