The room was nice, but we were overcharged 2 times for the entire stay on our credit card and thank god we noticed and the amount was high enough to notice. I am wondering if they have done that before and gotten lucky nobody saw it. It wasn't a simple mistake since it happen 2 times so I am sure they knew it was done. When I called they said they were doing a credit, but then I waited a month and they never did it. I called again, spoke to the manager and then they argued with me about doing the credit. They then saw I was right, fixed it, but did not fully refund what was agreed before. Check your statements closely when staying at this hotel. The best part of this hotel is the BAR! This is by far the BEST BAR IN LA! The staff is friendly, caring, and the best anywhere. They helped me celebrate my dad's anniversary of his death with me and that was so special for me and they made it even more easier for me. I will always rememeber them for that. The stay would have been awesome if they just had not screwed up the credit card and the room was not the most comfortable either for a "king" room. GO for a drink but stay somewhere else to sleep.
- Official Description (provided by the hotel):
- The O Hotel is an independent boutique hotel, featuring 67 modern rooms in a unique, historic setting. Built in 1925, The O was completely renovated in 2007, and now presents a warm, sophisticated experience, with a bit of vintage flair. ... more less
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- Also Known As:
- o Hotel Los Angeles