I had a great time staying at the sofitel in LA. Everything was smooth and wonderful until I invited a bunch of my friend into the bar on a Thursday night only to be told by the bar manager that it was closed...it was 11:50pm and other people sitting there had just received some glasses.
We looked at each other wondering what the problem was. We just wanted a bottle and we could even pour it ourselves. I couldn't see what the big deal was.
The manager instead insisted that we go up to our room and order room service, then bring the bottle down, and then we can relax at the bar. We were all surprised that a hotel such as sofitel would have their guests go upstairs and wait 30mins for room service then bring room service back down, while bottles were just sitting 10ft away from us at the bar. Very unwelcoming if you ask me.
I liked the whole room layout (I had room 938)
Housekeeping kept refilling our bathroom supplies.
Everyone is very friendly
The bar manager and the bar downstairs
Also on a good note. When I checked out the person helping me at the checkout desk was amazing. I didn't get his name but he is the reason my review went from a 4 star to a 5 star. He took off my first nights order of room service because of the trouble I had with the bar manager.
Overall great hotel and I would stay again.
- Official Description (provided by the hotel):
- Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine at Esterel, our new contemporary French restaurant. ... more less
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- Also Known As:
- Sofitel Los Angeles Hotel Los Angeles
- Accor Los Angeles
- Los Angeles Sofitel