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Sofitel Los Angeles at Beverly Hills
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Reviews (3,051)
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1,146 - 1,151 of 3,051 reviews
Reviewed 7 April 2014

Fabulous hotel, great service and wonderful location. My only complaint, which is not directly related to the hotel, is noisey construction began at 5:30 am at the site across the street. Hotel management needs to do more and file a complaint with the city of Los Angeles to report this breach in the Noise Abatement Ordinance.

Room Tip: Don't choose a room with a "city view" while the site across the street is under construction.
  • Stayed: April 2014, travelled with friends
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3  Thank Katherine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this reviewResponded 23 April 2014

Dear Katherine R,

Thank you for choosing to stay with us at Sofitel Los Angeles on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Easily one of the best hotels I've stayed at in the world. Comfortable and very nice. The rooms are clean. The service is great. The staff was extremely friendly and available on call whenever required. The only setback of the room was it has no smoking rooms. So they had to give me a room with a balcony where I could smoke. I was charged $45 extra / per day for the balcony where I could smoke.

  • Stayed: May 2013, travelled on business
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Thank dharmesh_gandhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this reviewResponded 23 April 2014

Dear dharmesh_gandhi,
Thank you for choosing to stay with us at Sofitel Los Angeles on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Very much enjoyed recent stay - nothing wrong at all - friendly and helpful staff, especially front desk. Room spacious and comfortable - for American tastes it's a little odd there is no top sheet on the bed, just the duvet (which is in a spotless duvet cover). Also odd - there is a window from the shower looking into the bedroom which they did not tell me at check in can be opacified by using a switch in the bathroom. Room was clean, bathroom large and well lit. Shower was huge with a wonderful rain type shower head as well as hand held wand. Overall comfortable and classy in every way.

  • Stayed: April 2014, travelled on business
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Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this reviewResponded 14 April 2014

Bonjour John N,
I am always dellighted when I read that the staff is helpful and friendly! Thank you.
I am sorry you haven't been informed you can opacify the window between the bedroom and the bathroom. Not all our rooms are like this, and our guests privacy stays the priority.
We hope to see you again,
Eric Lemaire, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Sofitel.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this reviewResponded 14 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 April 2014 via mobile

We had a great experience in the hotel. The rooms are very comfortable, clean, and nice. The hotel is located in a very quiet neighborhood, which is great if you want a peacefull stay. The staff was more than accommodating and made is feel great the whole time.

Stayed: March 2014, travelled as a couple
1  Thank Alexcav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this reviewResponded 14 April 2014

Bonjour Alexcav,
I am very happy you had a peacefull stay with us and you have been able to relax!
Cheers,
Eric Lemaire, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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