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“A Great Welcome To Los Angeles”

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Sofitel Los Angeles at Beverly Hills
Ranked #24 of 350 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersPlatinum level
Dover, United Kingdom
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A Great Welcome To Los Angeles”
Reviewed 30 April 2014

This was the first hotel we stayed at in the United States during our recent Road Trip. The previous night we stayed at the Sofitel at Heathrow Airport in London. On arrival we were slightly shell shocked with Jet Lag - arriving at 4pm local time and midnight as far as we were concerned. The valets took the vehicle from us and we were checked in. We had booked the Breakfast Drive Package with the Hollywood sign view from a Luxury Room and that's exactly what we received. Everything was very good and it was a great way to be welcomed to Los. Angeles. If you like a good breakfast, you'll be pleased to know it was very good. It received our Best Breakfast of the Road Trip Award.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Anoreta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, 9 May 2014
Dear Anoreta,

Thank you for choosing to stay with us at Sofitel Los Angeles at Beverly Hills on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2014 via mobile

Ok everyone this hotel is completely worth the stay. The hotel is amazing I don't know where to start. My boyfriend and I stayed at another hotel in Beverley hills which was HORRENDOUS. We managed to book this hotel last minute for one night as we didn't want to stay at the other hotel as it was horrible. This hotel is defiantly worth the money. It was amazing.
THE STAFF WAS 10/10. So friendly, so helpful, so caring, and so wonderful. We were so impressed with the customer service. I mentioned that it was my anniversary to the lady at the front desk and she was so friendly. The staff sent a bottle of champagne and strawberries up to our room as a anniversary gesture which was so sweet.
THE BEDS were amazing. It was heaven. They were so comfortable my boyfriend and I laid on the bed for about 15 mins and before you knew it we were fast asleep for almost 5 hours. The robes in the room were an amazing touch. The bathroom was amazing.
The one thing I would say is we stayed in the suite and the bath tub was very dirty cause after by boyfriend and I had a bath we noticed dirt at the bottom of the Tub. And I them got a urinary tract infection soon after but personally I don't think I would have a bath in a tub other than my own again ( ESP for women)

But overall the room, staff, location, price is well worth it. I was well impressed as was my boyfriend.

Stayed January 2014, travelled as a couple
Helpful?
Thank Tashiepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, 9 May 2014
Dear Tashiepie,

Thank you for choosing to stay with us at Sofitel Los Angeles at Beverly Hills on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrow, United Kingdom
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 April 2014

The Sofitel Beverly Hills is a wonderful hotel, perfectly situated not too far from LAX and opposite a mall with an extensive choice of restaurants. The rooms and hotel is extremely prestigious yet affordable.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JasonStanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, 9 May 2014
Dear JasonStanley,

Thank you for choosing to stay with us at Sofitel Los Angeles at Beverly Hills on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thornhill, Canada
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 April 2014

If this is a 4 star hotel, I would say it would be on the upper end of 4. Service was excellent. and I would recommend it to anyone. There are some hidden gems to be found if you are willing to take a walk and explore the area (shopping and dining). The concierge will be able to provide good suggestions on what is around.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Troy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, 9 May 2014
Dear Troy B,

Thank you for choosing to stay with us at Sofitel Los Angeles at Beverly Hills on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 24 April 2014

We arrived early morning around 09.00 am and were lucky that room was ready. I requested room on high floor and they did provide this. Room very clean, modern, cosy. I love the shower as it's got the shower handle (which I don't see often in the US) as well as the rain shower.

Front desk staff are extremely helpful and friendly. So were concierge - they gave us good recommendation for breakfast !

Took valet parking and again, excellent service, seamless. Location of hotel is fantastic. Within 10 min walk there are restaurants and shops. It's also right in front of Bloomingdales.

Check out was again super easy, super quick. Computers are available free - we used it for online check-in - and printing is also free. Free wifi in the room too. It's a little touch but for us to be so mobile and be able to do everything online is extremely useful.

I cannot fault this hotel. Moreover, because of the friendly staff and their efficiency, I would only ever book this hotel when I come back to LA! So, would most definitely recommend this hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wiriask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, 9 May 2014
Dear Wiriask,

Thank you for choosing to stay with us at Sofitel Los Angeles at Beverly Hills on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 April 2014

All I can say is, WOW! The Sofitel Los Angeles is one of the best hotels I have ever stayed in. The customer service was unprecedented. I stayed here for business with several co-workers and the hotel staff made the entire experience seamless. For instance, we had to get some documents to a colleague and we were planning to leave them at the front desk. When we got to the front desk, they offered to send the documents directly to our colleagues room. Additionally, the valet staff was INCREDIBLE. They always had a smile on their face and a nice comment to share. We felt like celebrities. And don't even get my started on the beds; they were so soft, I didn't want to leave! Also a simply scrumptious breakfast - though quite expensive. Overall, FIVE STARS!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sworsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLA, General Manager at Sofitel Los Angeles at Beverly Hills, responded to this review, 9 May 2014
Dear Sworsie,

Thank you for choosing to stay with us at Sofitel Los Angeles at Beverly Hills on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit will be as pleasing as the previous one.

Yours sincerely,

Eric Lemaire
General Manager
Sofitel Los Angeles at Beverly Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Los Angeles at Beverly Hills

Property: Sofitel Los Angeles at Beverly Hills
Address: 8555 Beverly Blvd, Los Angeles, CA 90048-3303
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Los Angeles
#8 Business Hotel in Los Angeles
#9 Spa Hotel in Los Angeles
#10 Romantic Hotel in Los Angeles
#13 Luxury Hotel in Los Angeles
#22 Family Hotel in Los Angeles
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Sofitel Los Angeles at Beverly Hills 4*
Number of rooms: 295
Official Description (provided by the hotel):
Sofitel Los Angeles at Beverly Hills is a stunning hotel in LA offering elegant luxury accommodations and dramatic decor with an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Ideally situated on the corner of La Cienega and Beverly Boulevard opposite the Beverly Shopping Center this West Hollywood hotel is conveniently located near Cedar Sinai Medical Center Rodeo Drive Melrose Avenue and Sunset Boulevard.Discover a unique blend of French fashion mixed with Hollywood glamour at this elegant hotel.Choose from 295 rooms on 10 floors including 26 suites and two Imperial Suites all featuring Sofitel's luxurious feather top and duvet sleep system - SoBed.Savor the distinctive and delicious cuisine at Esterel, our new contemporary French restaurant. ... more   less 
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Also Known As:
Sofitel Los Angeles Hotel Los Angeles
Accor Los Angeles
Los Angeles Sofitel

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