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Best Western Plus Glendale
Ranked #86 of 353 Hotels in Los Angeles
Certificate of Excellence
Reviewed 2 August 2014

I would stay here again...the outside and the lobby are not impressive, but the rooms were recently updated and very nicely done, beyond what I expected. Clean, felt safe the entire time. Internet worked well. Only problem was minor and that was finding parking, if you drive anything other than a compact car, get there early.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Patrick Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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259 - 265 of 395 reviews

Reviewed 26 July 2014

Conveniently located, but undergoing renovations. Management needs to pay more attention to details, like repairs, a bedside lamp and a wastebasket in every room. It was a little disappointing since there was no place to hang or store clothing. Thank goodness we were there for only one night.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Rita S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

First of all, this is NOT a hotel, it's a motel. I would not stay again.

Rooms are the smallest I've ever seen. I was in a remodeled room and the best thing was the shower in the bathroom.

Problems/Concerns:

- Great picture of the pool up there - it doesn't look like that. At all.
- The coffee maker in my room was under the TV. There was NO PLUG near the coffee maker so I had to take it out and put it on one of the bedside tables to make coffee
- The breakfast buffet was cold both mornings I went down. And I was there at 6:30-7am (30min-1 hour after opening). On one morning the chafing dishes, etc weren't even turned on.
- When I was there, they were undergoing remodeling and there were PILES of trash from rooms against the building, in the parking lot, near stairs
- SMALL elevator
- You have to have your key card to get ice. WHAT?
- Due to the renovation, very very little parking
- Homeless men (two) offered to help me with my bags -- no security, no restricted access

Those are the big issues I had.

How in the world this place is a Best Western Plus I have NO idea. I've stayed in BWs recently and they were fine. As one other reviewer stated, it's better than sleeping in your car...barely.

  • Stayed: June 2014, travelled on business
    • Value
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Thank Leigh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014 via mobile

The Best Western Eagle Rock Inn was still doing renovations July 4th weekend when they said all renovations should be done by May or June. Very little parking while they were pouring concrete to expand the parking lot. They had the swimming pool closed due to the parking lot renovation. And our #1 complaint is the complementary breakfast bar! On July 5th, they only had one attendant to keep the breakfast food/coffee supplied and operate the front desk at the same time. People were standing around waiting for food/coffee that had run out. We probably won't stay at this Best Western again.

Stayed: July 2014
Thank Psharris1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

We stayed here on our family vacation to Los Angeles. Though the property was undergoing remodeling, the rooms were very nice, beds were excellent, and staff was very helpful and friendly. The hotel is in a great location with easy access to gas, food, and shopping. Rooms were quiet too. We heard no noise from other guests or from the nearby freeway making for a very pleasant stay. They offered a small selection of items for breakfast. Just enough to get you going in the morning. If ever in the area again I would return to this hotel.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western
1  Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

The worst hotel ever. Hotel is under construction and in total disarray. No parking,noisy construction at 7am. During bkfast in designated area a local homeless person walked in and took 2 plates of food. Hurray for him..place is out of control.

Stayed: June 2014, travelled with family
1  Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

Parking lot under construction :( lack of parking and workers arrived early so some noise. Upgrades to the remodeled rooms were ver nice and spacious. Right by the freeway but you can't hear in the room unless you have window/door open. 15 minute drive on freeway from what they consider close to Rose Bowl and shopping strip. Target close but it is a busy street do not recommend walking under overpass or crossing the street on foot to eat. Expensive for location but can tell price is being put into remodeling.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank rosx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Glendale

Address: 2911 Colorado Boulevard, Los Angeles, CA 90041-1011 (Formerly BEST WESTERN PLUS Eagle Rock Inn)
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#79 Business Hotel in Los Angeles
Price Range: £103 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Glendale 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Eagle Rock Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western

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