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“Will definitely stay again!” 5 of 5 bubbles
Review of Comfort Inn Near Old Town Pasadena - Eagle Rock

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Comfort Inn Near Old Town Pasadena - Eagle Rock
Ranked #78 of 348 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Santa Rosa, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Will definitely stay again!”
5 of 5 bubbles Reviewed 19 October 2013 via mobile

Room was better than expected! Comfort inn has not disappointed yet! Bed was incredibly comfortable and room was really clean! Fridge, flat screen, multiple pillows and towels, free breakfast. Free parking is not great. Not a lot of spaces. Fills up quick. Will stay at again

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Friscoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 26 November 2013
Dear Traveler,

We are thrilled to hear you had a great stay at Comfort Inn “Near Old Town Pasadena.” As part of the recent renovations, we upgraded all our rooms with pillow-top mattresses, new pillow selections, and bedding. It is truly rewarding to read that you noticed the hotel’s recent upgrades, but more importantly that your room was comfortable.

Thanks for your review, and we hope to see you soon.

Truly yours,

Esmirna Medeles
Director of Sales
Comfort Inn “Near Old Town Pasadena” in Eagle Rock CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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504 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Derby, Kansas
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 1 October 2013

The name of this motel, Comfort Inn Near Old Town Pasadena, is somewhat misleading. It's really in Eagle Rock, not Pasadena, and there's no really old town around. It is close to Occidental College and not far from Pasadena. This is an old-style motel, along a fairly mundane swath of strip malls. It's quite far east of the LA sites and good restaurants. Rooms have outside entrances and the pool is in a corner of the parking lot.

The rooms are clean, the beds up to the usual Choice Hotels standards. But I've never had to initial so many promises --not to have a pet, not to smoke, not to use (and thereby be charged) for the in-room safe and so on. A notice listed the price of the towels or pillows should we decide to take something. I felt like they thought I was college frat boy (I'm really a 72 year old grandmother.)

The breakfast room was the size of a standard bedroom (was it retrofitted?) and it shut down at 9:am. On Sunday. Offerings were the usual dull fare for breakfast. The main plus was its location close to our son's residence. Would I stay there again? Probably, because we are Choice Hotel travelers, but I'll have our son case the neighborhood for better deals before we do.

Green Features: Didn't see the usual notice to "save" towels by hanging them up.
  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 3DQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 26 November 2013
Dear Traveler,

Thank you for staying at the comfort Inn Near Old Town Pasadena. Please accept our most sincere apologies for not meeting with your expectations as far as the hotel’s name or the registration paperwork signed at check in. Please note that our name Comfort Inn Near Old Town Pasadena states exactly that, no more and no less. Our hotel is 3.5 miles East from the heart of Old Town Pasadena, a beautiful community full of restaurants, shops, museums, important schools, businesses and in all definitions a historical old town. On the other side of Colorado Blvd and at only 2.0 miles west of the hotel we have the modern and vibrant Glendale Downtown. Glendale offers a variety of amazing restaurants but it also has two of the most modern shopping centers in Los Angeles: Glendale Galleria and the Americana at Brand, not to mention Bloomingdales is also right there. Within walking distance from the hotel there are a variety of restaurants with a Target and Macy’s at only 3 blocks walking distance from the hotel. As you can see there are plenty of choices for dining and shopping. Furthermore, our friendly team members are always glad to assist our guests searching for the perfect place for eating, shopping or sightseeing.

On the other hand, the registration paperwork signed at check in is an important disclosure for all our guests. It would not be right or legal to charge a person for smoking in a non-smoking room without having disclosed possible charges at check in. This is why we believe in informing our guests of the hotel policies at check in so that we can avoid future misunderstandings.

Thank you for your valuable feedback regarding your stay at the Comfort Inn Near Old Town Pasadena.

Truly yours,

Esmirna Medeles
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 September 2013

We was there three days.
Good price for four-star-hotel.
Good location. From hotel to Universal Studio and Hollywood no more than half hour.
Breakfast was not bad but little monotonous.
Hot jacuzzi is near pool.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AntonStep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 26 November 2013
Dear Traveler,

Thank you for staying at the Comfort Inn Near Old Town Pasadena. We are glad you had a great time in LA and that we were able to provide you with a comfortable stay at affordable prices. On the other hand, please accept our apologies for not been able to switch the breakfast menu items. We have tried this option in the past, but it didn’t yield good results. Therefore, we decided that it was best to offer a variety of items suitable for most guests. However, we do appreciate your honest feedback and we’ll keep it in mind whenever considering future breakfast options.

Thanks a million for your review and look forward to seeing you soon.

Truly yours,

Esmirna Medeles
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 August 2013 via mobile

Stayed here two nights, i was very happy with the hotel, especially the price for it. Very close to universal studios and hollywood. The location is alright.it worked with my price range for a good hotel. And you get free breakfast and wifi. I would stay here again.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank beutifulljackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 26 November 2013
Dear Traveler,

Thank you for staying at the Comfort Inn Near Old Town Pasadena. We are delighted to read that you enjoyed your stay, and that the hotel services, amenities, room price and hotel location were perfect for your trip. We look forward to seeing you during your next trip to LA.

Thanks a million for your review!

Truly yours,

Esmirna Medeles
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 20 August 2013

Stayed for a couple of nights at the start of our family vacation. Staff was nice, good size room. We were lucky to have the room above the lobby. Usual conveniences were welcome (fridge/micro). Breakfast was good; location pretty good for Universal. Overall, was happy and good bang for your buck. The grocery store a few blocks away was a convenience when travelling with family/kids. Once you see it you see right away that it is not e new hotel but is well maintained. Would stay again.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wTavcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 26 November 2013
Dear Traveler,

We are thrilled to read that your family vacation began with a great stay at the Comfort Inn Near Old Town Pasadena. We are glad that the room # 201 (Family Large Room) was perfect and of good value for you and your family. Thank you for mentioning that although we aren’t a brand new hotel our team does its best to keep up the property in great shape. Our ultimate goal is our guest’s satisfaction and we’ll continue to work hard to ensure our objective is constantly met.

Thanks a million for your review and look forward to seeing you during your next trip to LA.

Truly yours,

Esmirna Medeles
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 August 2013

Stayed for a couple of nights at the start of a touring holiday. Welcoming reception staff, good size room - usual conveniences. Breakfast was fine; location pretty good for Universal for example. Some nice touches too. Kids enjoyed the pool.

Overall, pretty happy. Package with universal tickets included made this very good value indeed - way above a lot of comparable places we stayed at.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WinchesterBobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 25 November 2013
Dear Traveler,

Thank you for staying at the Comfort Inn “Near Old Town Pasadena” in Eagle Rock California. We are delighted to read that your touring holiday began with a good stay at our location and that our hotel accommodations and services met with your expectations. It was great that you took advantage of our Universal Studios Hollywood Package as this deal truly offers good savings to our guests. We hope to see you again during your next trip to LA.

Thanks a million for your review!
Truly yours,

Esmirna Medeles
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 18 July 2013

We stayed here to be close to Occidental College. It is a perfectly fine hotel. I thought the service was very good. The check-in was smooth and the person behind the desk very helpful in directing me to places to have dinner. The room was large and comfortable. There was a good place for me to work although the internet connection was pretty slow. The rest of the furnishings were newer and comfortable. The bathroom was clean. I would not hesitate to stay here again.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AverageTraveler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 25 November 2013
Dear Traveler,

Thank you for staying at the Comfort Inn “Near Old Town Pasadena” in Eagle Rock California. We are glad the hotel’s accommodations, service and even location were perfect for your trip. On the other hand, please accept our apologies for the issues you encountered with the internet connection. At this point, we are working to improve the free high speed service available to our guests. This project is scheduled for completion on February 1 2014 and we anticipate a much faster and improve internet connection for all our guests. Our goal is to win the exclusive five stars rating during your next visit to our location.

Thanks a million for your review and look forward to seeing you soon!

Truly yours,

Esmirna Medeles
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Near Old Town Pasadena - Eagle Rock

Property: Comfort Inn Near Old Town Pasadena - Eagle Rock
Address: 2300 Colorado Blvd, Los Angeles, CA 90041
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Los Angeles
#25 Best Value Hotel in Los Angeles
#33 Family Hotel in Los Angeles
#77 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Near Old Town Pasadena - Eagle Rock 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
100 % Smoke Free Hotel. Smoking is not allowed in the rooms, public areas, breakfast room, lobby, and pool area. There is one smoking designated area located near the main entrance. Cancellation Policy: Cancellation deadline is 72 hours prior to the arrival date and before 3 pm local hotel time. Late Cancellations or No-Shows are non-refundable for the entire stay. Nearby Attractions Include: Occidental College, Rose Bowl Stadium, Norton Simon Museum, Glendale Galleria, Dodgers Stadium, Griffith Park Observatory, and the LA Zoo. ... more   less 
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Also Known As:
Comfort Inn Near Old Town Pasadena - Eagle Rock Hotel Los Angeles
Comfort Inn Los Angeles
Comfort Inn Eagle Rock
Los Angeles Comfort Inn

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