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“Overpriced for the accomodations” 3 of 5 bubbles
Review of Comfort Inn Near Old Town Pasadena - Eagle Rock

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Comfort Inn Near Old Town Pasadena - Eagle Rock
Ranked #79 of 348 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Pleasanton, CA
1 review
“Overpriced for the accomodations”
3 of 5 bubbles Reviewed 4 January 2010

The room was below average for the price paid. It was listed as "near Old Towne Pasadena" but was over 5 miles away. If it is listed as "near" one would assume you could be within walking distance. Eagle Rock is in the city of Los Angeles, it isn't in Pasadena yet I was paying Pasadena prices for a substandard room.
There was hair on the walls of the bathroom and a door with a poorly repaired hole.
The main street that fronted on the hotel was pretty noisy.
The best thing was there was a Starbuck's within walking distance.

  • Stayed January 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CriticalTravelR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 19 December 2012
Dear Traveler,

Thank you for allowing us the opportunity to serve you. We wish you a Joyous holiday season, and a very successful New Year.

As 2013 approaches, our team members are diligently working on the new upgrades made to the hotel guestrooms with our guest’s comfort in mind. Additionally, the hotel lobby will be completely renovated and will feature a business center with 2 workstations to be used by our guests free of charge.

Below are some of the upgrades we are currently working on:

• New pillow top mattress
• New bedding look that’s more contemporary and modern
• New carpet for the guestrooms
• New Lobby that redefined and redesigned
• New and Modern Locks for all guestrooms
• New Business Center
• Many more exciting projects inside the guestrooms.

Keep us in mind whenever your plans include traveling to our area. We’ll love to have you stay with us, and enjoy the comfort of our new rooms.

Truly yours,

The Comfort Inn Team in Eagle Rock California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

505 reviews from our community

Traveller rating
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See reviews for
155
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
seattle
2 reviews
4 of 5 bubbles Reviewed 3 January 2010

Nice location in Eagle Rock. We stay here 3 -4 times a year when visiting family. Hotel staff is very friendly, rooms a neat and the breakfast is a nice extra.

  • Stayed December 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thomasinaSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 19 December 2012
Dear Traveler,

Thank you for allowing us the opportunity to serve you. We wish you a Joyous holiday season, and a very successful New Year.

As 2013 approaches, our team members are diligently working on the new upgrades made to the hotel guestrooms with our guest’s comfort in mind. Additionally, the hotel lobby will be completely renovated and will feature a business center with 2 workstations to be used by our guests free of charge.

Below are some of the upgrades we are currently working on:

• New pillow top mattress
• New bedding look that’s more contemporary and modern
• New carpet for the guestrooms
• New Lobby that redefined and redesigned
• New and Modern Locks for all guestrooms
• New Business Center
• Many more exciting projects inside the guestrooms.

Keep us in mind whenever your plans include traveling to our area. We’ll love to have you stay with us, and enjoy the comfort of our new rooms.

Truly yours,

The Comfort Inn Team in Eagle Rock California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oak view, ca
1 review
4 of 5 bubbles Reviewed 31 December 2009

Friendly and efficient staff, clean and comfortable rooms, Chinese food near by,Sizzler down street, within walking distance.

  • Stayed December 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank merlin01022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 19 December 2012
Dear Traveler,

Thank you for allowing us the opportunity to serve you. We wish you a Joyous holiday season, and a very successful New Year.

As 2013 approaches, our team members are diligently working on the new upgrades made to the hotel guestrooms with our guest’s comfort in mind. Additionally, the hotel lobby will be completely renovated and will feature a business center with 2 workstations to be used by our guests free of charge.

Below are some of the upgrades we are currently working on:

• New pillow top mattress
• New bedding look that’s more contemporary and modern
• New carpet for the guestrooms
• New Lobby that redefined and redesigned
• New and Modern Locks for all guestrooms
• New Business Center
• Many more exciting projects inside the guestrooms.

Keep us in mind whenever your plans include traveling to our area. We’ll love to have you stay with us, and enjoy the comfort of our new rooms.

Truly yours,

The Comfort Inn Team in Eagle Rock California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madera, CA
1 review
5 of 5 bubbles Reviewed 31 December 2009

We frequently use Comfort Inn when traveling. This location was exactly what we expected. The rooms were clean and in good condition. The vanity and tub appeared to be new. We'll use this location again on our next visit.

  • Stayed December 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank madtowner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medeles-Esmirna, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 14 March 2014
Dear Traveler:

Thank you so much for taking the time to write a review regarding your recent stay at the Comfort Inn Near Old Town Pasadena. We are positive your comments will be very helpful to other travelers who are planning that much needed trip to one of the best cities in the world: Los Angeles, California.

We hope you had a great stay and look forward to seeing you in the near future.

Truly yours,

Esmirna Medeles
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Banos
1 review
4 of 5 bubbles Reviewed 30 December 2009

It was a very good stay. All the acomodation were in perfect shape and no had no issues with the service

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alejandro32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 19 December 2012
Dear Traveler,

Thank you for allowing us the opportunity to serve you. We wish you a Joyous holiday season, and a very successful New Year.

As 2013 approaches, our team members are diligently working on the new upgrades made to the hotel guestrooms with our guest’s comfort in mind. Additionally, the hotel lobby will be completely renovated and will feature a business center with 2 workstations to be used by our guests free of charge.

Below are some of the upgrades we are currently working on:

• New pillow top mattress
• New bedding look that’s more contemporary and modern
• New carpet for the guestrooms
• New Lobby that redefined and redesigned
• New and Modern Locks for all guestrooms
• New Business Center
• Many more exciting projects inside the guestrooms.

Keep us in mind whenever your plans include traveling to our area. We’ll love to have you stay with us, and enjoy the comfort of our new rooms.

Truly yours,

The Comfort Inn Team in Eagle Rock California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
skyladog
1 review
5 of 5 bubbles Reviewed 30 December 2009

The hotel was very nice and convenient. When I needed to have my coffee carafe replaced, the staff did that immediately.

  • Stayed December 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank skyladog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 19 December 2012
Dear Traveler,

Thank you for allowing us the opportunity to serve you. We wish you a Joyous holiday season, and a very successful New Year.

As 2013 approaches, our team members are diligently working on the new upgrades made to the hotel guestrooms with our guest’s comfort in mind. Additionally, the hotel lobby will be completely renovated and will feature a business center with 2 workstations to be used by our guests free of charge.

Below are some of the upgrades we are currently working on:

• New pillow top mattress
• New bedding look that’s more contemporary and modern
• New carpet for the guestrooms
• New Lobby that redefined and redesigned
• New and Modern Locks for all guestrooms
• New Business Center
• Many more exciting projects inside the guestrooms.

Keep us in mind whenever your plans include traveling to our area. We’ll love to have you stay with us, and enjoy the comfort of our new rooms.

Truly yours,

The Comfort Inn Team in Eagle Rock California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
las vegas
1 review
1 of 5 bubbles Reviewed 29 December 2009

we stayed x-mas eve and x-mas night what a horrible room, first off we got a room for hubbie and my self then his sister was going to be alone so decided to take her with, called to ask for roll a way bed was told we got the last roll a way bed. asked if enough room for it without tripping over each other & was told probably not so we up grated to what was suppost to be a over sized room we paid over 200.00 and something for the 2 nights but at least we all will be comfortable was suppost to have 2 queen beds a sofa bed which she said would have a good bed inside of it this way we wouldnt need the roll away, ho yah she told me we got the last handicapped room also.

checked in went to room and there was a roll a way in the room which we saw through the window. meaning we couldnt get in the room the door was warped and the card wouldnt let us enter. had to go back to the front desk twice, finally got into the room opened up the hide a bed and the bed had a huge sink hole in the middle of it, opened up the roll away again a big sink hole in the middle of it now mind you we had got the last handicapped room so didnt go back to office as we needed the handicapped bathroom. so put the roll away mattress on top of the sofa bed and still had to sleep in a sink hole, very very uncomfortable. shower curtain was so dirty so had to go and buy a shower curtian liner we didnt trust them to give us a fresh one since the one in there was a dirty one to begin with.

the sink area they had a portable closet in there and we couldnt curl our hair the opening between the closet and the wall wasnt wide enough to hold up both of my arms to curl our hair, very very cramped. the pillows were so soft that when you layed your head on them it was like no pollow was there. very noisy it seemed like a roughty area everyone that pulled up in the cars or suv's had the misic blairing clear up to 3am, didnt get much sleep, could hear the people clomping up and down the stairs at all hours of the night since the stairs were between us and the next room. i will never stay there again!!

they say they have breakfast but you have to wait to get a table to sit at and hardly have nothing out to eat, all 3 girls were in the back chatting with one another. the fruit was old and wrinklie, syrup was almost empty, again no where to sit and signs saying no food in the rooms so had to go back and forth 3 times to finally get a place to sit and then only ate a waffle because like i said the fruit was old and wrinklie, the danishes were stale and dry, horrible place i would never recomind it to any one i liked and its really a shame because we stay at choice hotels alot this year alone 12 times not counting another hotel we love to stay out (different chain).

we dont mind paying more because the ones we have stayed at before were always comfie beds, good fresh food, clean rooms and you can always take the food back to your room if you choose to we went out and bought our own trays we carry with us we stay at choice hotels everytime we travel if at all possible but this one is a thumbs down and like i said stay clear its a dump and way way over priced. we could of stayed at a motel 6 and went to breakfast for a whole lot cheaper and be alot more comfortable and felt alot safer than we did. horrible time and especially at christmas time shame on you comfort inn near pasadena in eagle rock!!

  • Stayed December 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank peachesafternoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinner, Director of Sales at Comfort Inn Near Old Town Pasadena - Eagle Rock, responded to this review, 19 December 2012
Dear Traveler,

Thank you for allowing us the opportunity to serve you. We wish you a Joyous holiday season, and a very successful New Year.

As 2013 approaches, our team members are diligently working on the new upgrades made to the hotel guestrooms with our guest’s comfort in mind. Additionally, the hotel lobby will be completely renovated and will feature a business center with 2 workstations to be used by our guests free of charge.

Below are some of the upgrades we are currently working on:

• New pillow top mattress
• New bedding look that’s more contemporary and modern
• New carpet for the guestrooms
• New Lobby that redefined and redesigned
• New and Modern Locks for all guestrooms
• New Business Center
• Many more exciting projects inside the guestrooms.

Keep us in mind whenever your plans include traveling to our area. We’ll love to have you stay with us, and enjoy the comfort of our new rooms.

Truly yours,

The Comfort Inn Team in Eagle Rock California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Near Old Town Pasadena - Eagle Rock

Property: Comfort Inn Near Old Town Pasadena - Eagle Rock
Address: 2300 Colorado Blvd, Los Angeles, CA 90041
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Los Angeles
#25 Best Value Hotel in Los Angeles
#33 Family Hotel in Los Angeles
#77 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Near Old Town Pasadena - Eagle Rock 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
100 % Smoke Free Hotel. Smoking is not allowed in the rooms, public areas, breakfast room, lobby, and pool area. There is one smoking designated area located near the main entrance. Cancellation Policy: Cancellation deadline is 72 hours prior to the arrival date and before 3 pm local hotel time. Late Cancellations or No-Shows are non-refundable for the entire stay. Nearby Attractions Include: Occidental College, Rose Bowl Stadium, Norton Simon Museum, Glendale Galleria, Dodgers Stadium, Griffith Park Observatory, and the LA Zoo. ... more   less 
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Also Known As:
Comfort Inn Near Old Town Pasadena - Eagle Rock Hotel Los Angeles
Comfort Inn Los Angeles
Comfort Inn Eagle Rock
Los Angeles Comfort Inn

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