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Hollywood Hotel
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Reviews (2,695)
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Reviewed 12 May 2012

What a lovely hotel, situated fantastically right near the metro link and bus stop for all the places you want to visit, downtown LA including Union square, Santa Monica and Venice beach areas, Hollywood Blvd for the walk of fame and Universal studios, you can get a $5 metro day ticket that is fantastic value. Rooms were clean spacious and lovely, front desk staff were very polite and helpful. The breakfast was also lovely and the made to order omelette was a special touch. The only downside if you could count this was the slowness of the lift, well you cannot have everything. Would definately use this hotel again and would recommend this for sure, fantastic value

Room Tip: Double queen room was fantastic
  • Stayed: May 2012, travelled with family
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2  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2012

We booked this hotel for a recent family visit to LA. It's really a hidden gem. Rooms were very clean. Staff was friendly. The made-to-order omelets were a real treat. Safe parking on site (additional charge). Easy access to freeways. We loved the number of European guests at the hotel. Had fun guessing nationalities based on overheard conversations, etc. Had a great time!

  • Stayed: April 2012, travelled with family
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2  Thank petrieville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2012

We just came back from L.A and Vegas where I took my family who visited from abroad. We booked 3 rooms which all of them were spacious and clean.They were able to give us rooms that were close to each other which was great!!! All of our rooms contained fridge and a microwave. Vons(grocery store) is just few blocks away were you can stock up with food and drinks as everything in L.A. is expensive and this way you can save up on eating out. The hotel is located near all the Hollywood attractions.

Breakfast was OK.

I would recommend this hotel if you're on a budget and want to be near to most of the attractions.

  • Stayed: April 2012, travelled with family
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Thank a_goska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2012

Reserved the two-bed room at this hotel for one night of 5/5/12 (last Saturday). Reservation had been made on March 24th. Last Saturday, 5/5/12, us, family of four, arrived to the hotel around 7:10 pm. Having tickets to the 8 pm show at Pantages, asked the front desk person what he would recommend: checking in at that time or after the show. The gentleman, believe his name was Michael(?) (glasses), checked our reservation in the computer and told us that the room was there for us and "it will be there" and that for the sake of time we should go see the show and check in after. Sounds nice, isn’t it? Coming back after the show (~11:30 pm) we see different front desk person (Josh?) "handling" an upset family that is trying to check in. The family you can tell just arrived from other country (a lot of shrink-wrapped luggage) and only one boy in the family spoke a little English. The front desk person didn’t make any effort to be polite to that family: smirking at them, talked to them in long formal-language sentences that they couldn’t understand and when they asked him what he meant he would repeat the same sentences only a little slower. Not sure what the issue with their reservation was, but at the end the front desk person made a statement that he gave them a different room than they originally booked, two-beds instead of one-bed, and they would have to move to another room next day. Now it is our turn to check in, and guess what? THERE IS NO ROOM for us, everything is taken!!! With the same superior+formal politeness attitude the front desk gentleman announcing that he is not sure when and how we booked that room (again, we did it on 3/24, through the AAA web site, but received the confirmation directly from the hotel) and, if we called before arriving, we would have been told that there was no room. When I told him that we didn’t call, but arrived in person a few hours earlier and had been told that the room was there, the response was, “I don’t know why, I just got here 30 minutes ago“. He called (TO HIS CREDIT, will give him that) the Comfort Inn on the same street about 5-10 min drive from them and that motel happened to have a room. So we ended up paying the same price to stay at the lower class lodging. Draw conclusions yourself…

  • Stayed: May 2012, travelled with family
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4  Thank AndreStr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gisel M, Front Office Manager at Hollywood Hotel, responded to this reviewResponded 12 October 2017

Dear Guest...

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Please accept my sincerest apologies for the unsatisfactory experience you had while staying with us. We strive to provide each guest with the best possible customer service and I am truly sorry that we were unable to meet your expectations. We will certainly share your comments with our team in an effort to continuously improve our performance.

Gisel Miller
Hollywood Hotel
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2012

Even though my room was small, it was clean and very accessible by train and restaurants. It's located along the main thoroughfare, so it's not scary to walk at night. However, it's still not safe to walk on the street in wee hours of the night in major cities in US.

The breakfast was good, but after a couple of times eating the same breakfast, it became boring for us. They never changed their menu during our 5-night stay in the hotel.

Room Tip: if you are a smoker, get a room with a back entrance (not really a balcony).
  • Stayed: April 2012, travelled on business
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1  Thank Scuba_Rye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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