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“Great location - Great servive - Great value”

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Best Western Hollywood Plaza Inn
Ranked #75 of 351 Hotels in Los Angeles
GreenLeadersBronze level
Geelong
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great location - Great servive - Great value”
Reviewed 30 March 2014

From the moment I arrived at the Best Western Hollywood Plaza Inn, I felt like the experience would be a good one. The young woman at the desk was really friendly and most helpful. The room was all that could be expected at its price. There was a bit of car noise from the main road but it didn't affect my sleep after the first night. The location is perfect for someone who wants to see the all the attractions of Hollywood. The Metro Sation is close and you can walk for two minutes and find yourself in The Hollywood Bowl.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Russell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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English first
Los Angeles, United States
1 review
Reviewed 22 March 2014

Staying at this hotel on vacation in LA. The location was nice, but the accommodations were far below what I would consider the bare minimum for an enjoyable stay. The internet didn't work the entire time, the bed wasn't made properly with the sheets not covering the entire mattress, the bathroom had no ventilation and was drenched after every shower. It was an awful experience. Recommend avoiding at all costs.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Brock K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Los Angeles hotels

San Antonio, United States
1 review
Reviewed 21 March 2014

This hotel is a must when visiting Los Angeles. Wonderful Hollywood location with an excellent staff. Rooms are cozy and clean, and comfortable. Nice quaint outside pool. Definitely would stay there every time I visit LA.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centreville, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

This hotel was a wonderful choice for us. It's only a 5 minute walk from busy Hollywood Blvd. There are stores & shops close by. The pool and hot tub are both clean and well maintained, in fact the entire hotel is that way. Staff can be seen at all hours cleaning and they are all very polite and helpful. It was an excellent choice for our first stay in Hollywood and I'd stay there again if I go back. Very safe feel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa79NS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 March 2014

Sorry Hotel dated, room dated beds hard, service ?????????. Bad for people sneaking into parking under building. We had some strange person knocking on our door at night time. The Hotel knows this happens. Not a family hotel. And not cheap. Front desk staff some need manners. And noise too much.

Room Tip: Just dont. This is a very noisy place.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hilderbaker123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 March 2014 via mobile

We stayed here for 11 nights , The place is a dump ! There was a creepy maintenance man that would watch me while I was doing our washing or using the vending machine and when we complained about things the staff spoke to each other in another language , I find this inappropriate and rude! , we had 3 days left so we cleaned out our bag and had a whole pile of change left on the table to take back to Australia including $1 coins that we found hard to find , it sat there for 2 days then on the third day the cleaner took it she " thought " it was a tip , yes we got it back ( only 1 of the $1 coins) a staff member told us not to leave any small money around because the cleaners take it as tips , I'm highly frustrated at this because we always took out the small change from our pockets and left it , I had planned on our last day to leave a tip for the cleaner but after the incident we didn't leave a dime !Once we had our change back we wondered if this would impact on how our room was cleaned the next day , BOY O BOY YES it did our bed was made so badly that I think a two year old would have done better , no fresh towels left NOTHING ! We chose to stay here because we stayed at the best western stovalls inn Anaheim and loved it but I now no longer trust the Best Western brand .

Stayed March 2014, travelled as a couple
Helpful?
2 Thank amygrimm88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhollywoodplaza, Manager at Best Western Hollywood Plaza Inn, responded to this review, 20 March 2014
The Best Western Hollywood Plaza Hotel strives to Provide First Class Service
to all our valued guests.

The Best Western Hollywood Plaza is committed to ensuring each hotel guest is satisfied
and expectations are exceeded.

We consider this a isolated opportunity and continue to provide First Class Service

At Your Service
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
323 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
Reviewed 16 March 2014

We were able to trade in reward points for this room, so 5 stars for it being "free". I believe the value would have been about $145 if we had paid, so I rate this hotel with that price tag in mind. The location alone would be worth that "reasonable-for-the-area" price. It is very convenient if doing the Hollywood tourist-y things, as we were. Parking is charged at $15.00 ($16.50 with tax) and we had no problem finding a parking spot with in-and-out privileges for our rental SUV. For being in such a handy location, this motel was surprisingly quiet - we were not disturbed by any noise. Keep in mind, this is a "motel" type and has exterior halls but that didn't bother us (it may not work for other travellers). I'd categorize the facility and room as a little dumpy, with a MINISCULE toilet/shower area ... and a room with very little redeeming features, BUT it was in a convenient Hollywood location, super easy to find, we were safe, our car was safe, and we had a pleasant evening...so I have no compliants. Just think people should know what to expect so they can set their perceptions accordingly. Staff at the front desk were exceptionally friendly. The internet, however - while included in the price of the room - was slow and spotty, which was a little frustrating. However, we spend very little time in hotel/motel rooms while on vacation and this served our purposes. Rooms with 2 beds are DOUBLE (full) size, not Queen size. That is important to note for families sharing beds as we were. I knew that going in, as I had looked into it, but it is worth mentioning. Many Best Westerns include breakfast in the room rate; this one doesn't. There is a very small restaurant attached to the hotel that does serve breakfast (along with other meals) although we did not eat there. I'd stay again if we needed to be in the Hollywood area and needed somewhere to sleep and didn't need anything super upscale.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clamc40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hollywood Plaza Inn

Property: Best Western Hollywood Plaza Inn
Address: 2011 N Highland Ave, Hollywood, Los Angeles, CA 90068-3238
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Green Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Hollywood Plaza Inn 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Hollywood Plaza Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western

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