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“Close to Everything”

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Best Western Hollywood Plaza Inn
Ranked #67 of 351 Hotels in Los Angeles
GreenLeadersBronze level
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Close to Everything”
Reviewed 1 June 2014

The staff was very nice and professional. The rooms were very clean and comfortable. Overall we had a great experience. The parking fee could be a bit cheaper, but was a great time. It was close to everything that we wanted to do.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank M5761AZkimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,092 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
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English first
san francisco, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

excellent service both at check in and check out and excellent location in the Los Angeles Area. I was impressed with the helpfulness of front desk at the time of check in and also at the time of check out time.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Siroos H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 May 2014

The title really did some up our stay here. I had read reviews on here prior to and after booking and still wasn't sure what we had waiting for us. Best Western Hollywood Plaza provided a comfortable base at a good price in an excellent location.
Our flight from Australia got in quite early and as expected there wasn't a room ready, the man at reception was a bit abrupt and not too welcoming but we were able to leave our bags. He told us to come back after 11 or 3 . . . still trying to work that out. When we did return at around 12 midday, the lady being the desk told us again a room wasn't ready but found out we would only have to wait 15 minutes so we waited in the small restuarant. She was very friendly and welcoming and within 5 minutes came to tell us a room was ready. From here on, any dealings with the reception staff were fantastic, they were a credit to the hotel. Not sure what happened with the first guy.
Our room on the third floor at the rear of the complex was perfect. Everything you could need was there and staff only to willing to help out if needed. The air conditioner was a bit loud but there was absolutely no traffic noise whatsover. The bed was comfortable and I loved the pillows here, they were the most comfortable hotel pillow I have experienced.
I have read various comments regarding the rooms here, I'm not sure what you expect for the price compared to other hotels in the area. This place has a fantastic location within 5-10 mins of the walk of fame. With so much to do in LA, I'm not sure I want to be spending too much time in my room on holiday anyway.
We didn't make use of the pool but although small it sure did look inviting.
My only issue was with the bill at the end. I booked directly through Best Western website and the price quoted was the price charged, however once we left I noticed the hotel had held two nights accomodation charges as a pending charge on my card. I had paid up front for four nights when checking in. This stayed as a pending charge which meant I couldn't access these funds for over a week. While eventually the fees 'dropped off' and I wasn't charged, the fact that they were held meant I didn't have access to over $300 for a week, and when budgeting for further travel, this made things a bit tight.
Overall though I would definitely recommend this hotel and would stay here again in the future if the issue with the bill was clarified.

Room Tip: Rooms at the back would be quieter although the traffic noise didn't sound too bad
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tiny_Chablis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
Level 4 Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2014 via mobile

Only 5 mins from walk of fame.pool very small rooms ok for short stay road outside very busy lots of noise air con very loud when turned up sounds like a helicopter reception staff very helpfull ok for short stay

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shaun l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington Beach, California
Level 5 Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 May 2014 via mobile

We had tickets to Black Sabbath at the Hollywood Bowl. The hotel is a 5 minute walk. Great location for concerts. Parking is extremely limited and tight. Rooms are dated and basic but roomy and clean. We had a nice sitting area that overlooked a mountainside garden. Once all the parties stopped the hotel was quiet and there was no street noise.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stilaqt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

Location location location , if you want to discover the excitement of Hollywood Blvd then this hotel is the perfect stop for you . Just around the corner from the Hollywood walk of fame , Madame Toussards , and Ripleys believe it or not museum , this hotel is clean , has plenty of room to park your hire car and the staff are friendly and helpful. They have a restaurant down stairs of the reception that has delicious breakfast menu and the staff even arranged our shuttle back to Lax at a reasonable price . We will certainly be going back to stay there on our next trip back to LA

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindkris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

This hotel is in a convient location…close to Walk of Fame, and other attractions. The internet connection is poor, unless you move to the top floor. The staff was very sensitive in making sure they moved us to the top floor, so we could have a good internet connection.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Laurie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hollywood Plaza Inn

Property: Best Western Hollywood Plaza Inn
Address: 2011 N Highland Ave, Hollywood, Los Angeles, CA 90068-3238
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Green Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Hollywood Plaza Inn 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Hollywood Plaza Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western

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