We stayed here for three nights and found it to be in a great location. It is only a 5 min walk from hollywood blvd and attractions an we felt reasonably safe walking home, as it is quite busy. Napolean at the counter was very helpful and accommodating. A few of the younger staff were a bit more vague. The rooms were comfortable, although there was no laundry.
We had to leave very early to get to Vegas and asked the young girl at the desk if we could have breakfast organised for around 6, instead of 6.30, She told us this wouldn't be an issue, but when we checked out at 6.10 the next morning and went to the breakfast area, this was an issue. The staff talked to each other in another language and when we asked whether we could grab a few piece of bread to take, she told us that there was none. This was hard to believe given breakfast was open in 20 minutes. We instead, had a bowl of cereal that was already out, however when we asked for milk this was also an issue. Yes, breakfast technically wasn't open until 6.30 but given we had spoken to two staff members prior and it is only a continental breakfast where a loaf of bread and a toaster needed to be brought out from the store room which was 3 meters away, it didn't seem to be too much to ask for. We ended up leaving as it was clear we were not welcome. I went and got a glass of water 5 minutes later to take with me and as expected, the staff member was bringing out a loaf of bread from the store room. Sometimes, little things can be very helpful and make a stay much more enjoyable. Staff make a place, and some of the staff here could be a bit more friendly.
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- Also Known As:
- Days Inn Hollywood/Universal Studios Hotel Los Angeles
- Days Inn Los Angeles
- Los Angeles Days Inn