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Hilton Garden Inn Los Angeles/Hollywood
Ranked #67 of 354 Hotels in Los Angeles
Reviewed 13 March 2014

Stayed here for 2 nights. Older property but updated. Nice staff and we had no issues. Close to walk of fame and other spots. Biggest downside was cost of the mandatory valet parking. I can say that beds were surprisingly comfortable, I am very picky about beds! Room and bathroom were fairly small, tight fit for a family of four.

Stayed: March 2014
Thank txtraveler2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this reviewResponded 26 April 2014

txtraveler2009,

Thank you for taking the time to complete a review. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. However, we are disappointed to read that you were not pleased with the parking rate of our hotel. Our parking rate is compared and based on the rates of other hotels in our area. We appreciate your feedback and we will utilize your comments to ensure we meet all of our guests' expectations. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to Hollywood.

Warm Regards,

Sylvia Erika Benavidez
Front Desk Agent
2005 N. Highland Avenue Hollywood,
CA 90068
Ph: 323-876-8600 l Fax: 323-876-3272

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782 - 788 of 1,338 reviews

Reviewed 12 March 2014

We wanted to stay somewhere near the Pantages Theater. It is comparatively inexpensive for Hollywood and it isn't bad at all. The worst of it was that the beds in our room had a wide wooden frame and I hit my shin on it the first moment I stepped into the room. The bellman said it happens all the time. My friend and I took spare towels out of the bathroom and made bumpers for the bedframe corners so we would hurt ourselves. Other than that - it was fine.

Room Tip: We asked for a quiet room in the back because the front of the hotel is on a very busy street. The r...
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  • Stayed: February 2014, travelled with friends
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Thank Justbetweenyouandme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this reviewResponded 27 April 2014

Justbetweenyouandme,

Thank you for taking the time to complete a review. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. However, we are disappointed to read that you were not pleased with the bed frames of our rooms. We appreciate your feedback and we will utilize your comments to ensure we meet all of our guests' expectations. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to Hollywood.

Warm Regards.

Sylvia Erika Benavidez
Front Desk Agent
2005 N. Highland Avenue Hollywood,
CA 90068
Ph: 323-876-8600 l Fax: 323-876-3272

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

The gentlemen at valet were nice, however, valet did cost $32/night and there was no option to self park. The gentlemen at the check-in desk were also very courteous and were quick to get me checked in. The bed was comfortable and the bathroom was spotless. Overall, it was a great stay.

  • Stayed: March 2014, travelled on business
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Thank Alexia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

The staff were very helpful - we were warmly welcomed by the valet parking attendants as well as the front desk staff. The room was clean and well appointed. We did not experience any problems and were happy that we chose this hotel.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this reviewResponded 27 April 2014

David M,

We are glad you were satisfied with the friendliness of our staff and cleanliness of our hotel. We take pride in our hotel as we strive to exceed all of our guest’s expectations. Thank you for staying with us, we are looking forward to having the opportunity to serve you on your next visit to Hollywood.

Warm Regards,

Sylvia Erika Benavidez
Front Desk Agent
2005 N. Highland Avenue Hollywood,
CA 90068
Ph: 323-876-8600 l Fax: 323-876-3272

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

This past ,summer my teenage daughters and I stayed two nights at the Hilton Garden Inn . Good
location
and walking distance to Blvd and the bowl. Rooms OK , Staff pleasant . But for the $ not great value paid 200 a night and then valet parking high fee ,tried to check out second day and move to Loews but they only had king for Saturday ,so I stayed . The reason I wanted to move as the Lowes was only a few blocks away was safety concerns. There was a concert at the bowl which in summer most weekends and that was not our goal we were there to visit friends that live in the area and just check out the usual tourist stuff, anyway party hotel ,pot smoking in the halls party in halls spilling out of rooms . No problems and the young folks were nice enough but things like that can change. The thing that concerned me the most was that two people would check into a room and valet there car and that room was shared by 6 to 8 people were even sleeping the car at the valet stand .Tacky even for Hollywood. So if going with family when party type concert at bowl pay extra $ and stay at Lowes !

Room Tip: Avoid this hotel on party weekends ,unless you want to party if so great location.
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  • Stayed: June 2013, travelled with family
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1  Thank Dpreston53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this reviewResponded 27 April 2014

Dpreston53,

On behalf of our entire staff here at Hilton Garden Inn Los Angeles/Hollywood, we apologize for the concerns you have about your experience at our hotel. Our hotel failed to properly make your stay a comfortable and enjoyable experience. We appreciate the feedback and will use it to fine tune our operations in hope that upon your next visit, we will meet or exceed your expectations.

Warm Regards,

Sylvia Erika Benavidez
Front Desk Agent
2005 N. Highland Avenue Hollywood,
CA 90068
Ph: 323-876-8600 l Fax: 323-876-3272

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

This is a great place to stay, close to Hollywood blvd (walking distance) Great staff, always acknowledges us with a smile and simple Hello makes our day. Very accomodating and helpful on any recommendation from the valet staff to front desk to housekeeping. I will recommend this hotel anytime!

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Jesse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

This hotel has a great staff & accommodations and is located within walking distance of Hollywood Blvd., Hollywood CA. They have a great pool and hot tub that is privately located in the rear of the hotel. The restaurant serves excellent food at reasonable prices.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Los Angeles/Hollywood

Address: 2005 North Highland Avenue, Los Angeles, CA 90068-3238 (Formerly Hollywood Heights Hotel)
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#41 Romantic Hotel in Los Angeles
#44 Family Hotel in Los Angeles
#60 Business Hotel in Los Angeles
Price Range: £124 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Hollywood 3*
Number of rooms: 160
Official Description (provided by the hotel):
Nestled in the heart of Hollywood within the city of Los Angeles is the Hilton Garden Inn Los Angeles/Hollywood hotel; a short walk, drive or commuter trek to many prominent corporations & local attractions; this Los Angeles hotel is the ideal location for business & leisure travelers. If you find yourself in Los Angeles for a convention at the Los Angeles Convention Center, a business meeting "Downtown" or a movie deal in Hollywood, the Hilton Garden Inn Los Angeles/Hollywood has every amenity plus great location the on-the-go traveler needs to pull it all together. The Hilton Garden Inn Los Angeles/Hollywood is centrally located near Disney/Dreamworks Studios, Sony Corporation, Capitol Records, Warner Brothers, Eastman Kodak, Deliotte and Touche and Coca Cola. Located within walking distance to the world famous Hollywood Walk of Fame, the Grauman's Chinese Theatre or one metro stop to Universal Studios, The Hilton Garden Inn Los Angeles/Hollywood is in the perfect "IT" location. ... more   less 
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Also Known As:
Hollywood Heights Los Angeles
Hotel Hollywood Heights
Holiday Inn Los Angeles

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