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“All in all, not a bad hotel.”

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Hilton Garden Inn Los Angeles/Hollywood
Ranked #62 of 351 Hotels in Los Angeles
Warrenton, Virginia, United States
Level 4 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“All in all, not a bad hotel.”
Reviewed 5 June 2014

This hotel is near the tourist area in L.A. (the Hollywood Walk of Fame, etc). The hotel is nice and it is a good part of that town. It is very convenient to local attractions (i.e. one metro stop to Universal Studios Hollywood).

The hotel restaurant has very good food and we ate there several times for the matter of convenience. What I will say is breakfast is not included with your room rate (that is an additional charge of $16.95 per person plus gratuity if you want the full breakfast options (bacon, eggs). If you want cold options only for breakfast that is $10.95 per person plus gratuity.

As for the room, for a city room, they are not huge, however, they are adequate in size. For my spouse and I, we personally like a softer bed, and the bed we had felt like a brick. The hotel staff tried to accommodate and make it a bit softer but it was still fairly uncomfortable for us. Most Garden Inn's have the adjustable Sleep Number hotel version of the mattresses,but this property did not.

The last thing is be aware that there is a $34 per day fee for Valet parking and no, non-valet parking is NOT an option. So an extra charge again per day.

Would I recommend staying here? I would have to say no based on the extras that you are charged and the room rate is a little high.

For example, literally right next door, there is a Holiday Inn Express and Suites and there Valet parking is only $20 per day and I believe a hot breakfast is included there.

Room Tip: I asked for a corner room and it was very quiet.
See more room tips
  • Stayed June 2014, travelled as a couple
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Helpful?
5 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 25 June 2014
I am sorry you did not have an enjoyable experience at our hotel due to the comfort level of the mattress. Our guests usually enjoy a very quiet nights sleep on this type of bed, as they state that it usually takes the whole night to figure their sleep number. Thank you for taking the time to advice our Trip Advisor community on the other options for breakfast and parking. We are confident that the cooked-to-order breakfast buffet we offer is priced comparable to the area. Have a great summer and safe travels!
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (162)
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Toledo, Ohio
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2014

Wonderful experience and location. Everyone at the hotel was very nice and knowledgable. Will definetly return in the future when back in the area. Thanks for everything! You guys are great! wow great awesome

  • Stayed May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jadwiga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 25 June 2014
Jadwiga, we are honored to be your first review!

On behalf of the entire Hilton Garden Inn team, Thank you for choosing to stay with us! We are thrilled to have earned a 5 STAR review and appreciate the time you took to share your experience with the Trip Advisor community. Your comments regarding your "wonderful experience" and kind words - "wow" ,"great", and "awesome" resonated throughout our entire staff. They work extremely hard and take great pride in providing excellent service to our guests. Many thanks and safe travels!
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Halifax, Nova Scotia, Canada
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 June 2014

This was my second stay here. Great spot start your LA vacation. Central and easy to get to all the attractions from here. Very close to Universal. Food and drinks were very good, staff was very helpful and friendly.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 25 June 2014
On behalf of the entire Hilton Garden Inn LA Hollywood team .We appreciate you choosing to stay with us in addition to the time you took to share your experience with the Trip Advisor community. Thank you for highlighting our hotel as the "central location" to all the attractions in LA and our "helpful and frendly staff ". It’s certainly a team effort across all departments and a consistent focus for us! Thank you again, especially for the 5 star review and Happy Summer!
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Galway, Ireland
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2014

Stayed in the Hilton Garden Inn Los Angeles for three nights and really enjoyed it. The staff make this hotel as they are exceptionally friendly.The room was really comfortable with big beds and lots of space. It is a good location to the Walk of Fame and the main attractions and just a walk to get a tour of the city or get a trip to Hollywood's main attractions. Food was really good. Had breakfast each morning and dinner every evening in hotel. Can't complain about the food, was really very tasty. Only issues was the road noise but that isn't a fault of the hotel. The pool looked lovely although I didn't use it. Overall, a really nice clean hotel with very nice staff who are very helpful.

  • Stayed October 2013, travelled with friends
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Helpful?
1 Thank Aoife N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 10 June 2014
aoif13,

We are delighted to hear that our staff made a positive impact on your stay! Our guests’ satisfaction is our #1 goal. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to Hollywood.
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Greensboro, United States
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

We enjoyed our stay at this hotel very much. There is very little to complain about, only the lack of support with the pillows (our heads sank straight to the bottom). The hotel staff was extremely friendly and helpful. The hot breakfast was excellent. The first morning was a bit chaotic until we learned how things worked. Dinner was very good in terms of selection, quality and value. One caution to people with Gluten issues - the Dinner wait staff did not seem to be very knowledgeable about this, so, pay close attention to menu items with sauces, etc. We felt that $32 for Valet Parking was a bit steep, but the staff was very friendly and helpful in answering questions about the area.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 10 June 2014
Jack R.,

We are glad you were satisfied with the amenities of our hotel and the friendliness of our staff. We take pride in our hotel as we strive to exceed all of our guest’s expectations. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to Hollywood.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

Great hotel, and some of the friendliest staff I've ever encountered. Good location if you want to be able to walk to all the sites on Hollywood Blvd. Traffic on N. Highland and in that general vicinity of Hollywood Blvd. can get very busy, so give yourself time to get around.

  • Stayed May 2014, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 10 June 2014
Dan R.,

We are delighted to hear you enjoyed your stay with us! Our guests’ satisfaction is our #1 goal. We are looking forward to having the opportunity to serve you on your next visit to Hollywood.

Have a wonderful day!
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Lancaster, United States
2 reviews
Reviewed 28 May 2014

Super convenient for the Hollywood Bowl!! Nice, big, comfortable rooms and wonderful service. Watch out for the bed stands--they are the type you run into every step. That being the only complaint, this is obviously a great place

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R. Bridget H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 10 June 2014
R. Bridget H,

We appreciate you taking the time out of your busy schedule to let us know how we are doing. Our goal here at Hilton Garden Inn Los Angeles/Hollywood is to ensure every guest has an exceptional experience while in Hollywood. We deeply regret that the size our bed frames kept you away from having an impeccable stay. We appreciate the feedback and it is our hope that upon your next visit, we will meet or exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Los Angeles/Hollywood

Property: Hilton Garden Inn Los Angeles/Hollywood
Address: 2005 North Highland Avenue, Los Angeles, CA 90068-3238 (Formerly Hollywood Heights Hotel)
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#41 Romantic Hotel in Los Angeles
#44 Family Hotel in Los Angeles
#60 Business Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Hollywood 3*
Number of rooms: 160
Official Description (provided by the hotel):
Nestled in the heart of Hollywood within the city of Los Angeles is the Hilton Garden Inn Los Angeles/Hollywood hotel; a short walk, drive or commuter trek to many prominent corporations & local attractions; this Los Angeles hotel is the ideal location for business & leisure travelers. If you find yourself in Los Angeles for a convention at the Los Angeles Convention Center, a business meeting "Downtown" or a movie deal in Hollywood, the Hilton Garden Inn Los Angeles/Hollywood has every amenity plus great location the on-the-go traveler needs to pull it all together. The Hilton Garden Inn Los Angeles/Hollywood is centrally located near Disney/Dreamworks Studios, Sony Corporation, Capitol Records, Warner Brothers, Eastman Kodak, Deliotte and Touche and Coca Cola. Located within walking distance to the world famous Hollywood Walk of Fame, the Grauman's Chinese Theatre or one metro stop to Universal Studios, The Hilton Garden Inn Los Angeles/Hollywood is in the perfect "IT" location. ... more   less 
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Also Known As:
Hollywood Heights Los Angeles
Hotel Hollywood Heights
Holiday Inn Los Angeles

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