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“Great location, great staff.”

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Hilton Garden Inn Los Angeles/Hollywood
Ranked #63 of 350 Hotels in Los Angeles
Pompano Beach Florida
Level 5 Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great location, great staff.”
Reviewed 10 July 2014

This hotel was very nice and comfortable. We attended a concert at the Hollywood Bowl and the hotel is within easy walking distance. The rooms are a bit small, but comfortable. The staff was very friend, with the exception of the guy working in the bar in the evening. He just didn't seem happy or friendly. Not bad service, just monotoned. The bar has a great patio area, but there is no service and you will have to go to the bar each time for a drink.
Breakfast was good, but very overpriced. But this is Hollywood.
The parking is also expensive, but convenient. The valet was quick and we never waited more the a few minutes for our car.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank barbuhomme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 17 July 2014
Thanks for choosing Hilton Garden Inn Los Angeles/Hollywood, while attending a concert at the Hollywood Bowl. Your feedback in addition to your business are extremely appreciated. I was thrilled to read you felt our location to be 'great' and rooms to be comfortable. Thank you for the input regarding our Food & Beverage team. I have forward your comment to our Director of Food & Beverage to re-train our staff. I can assure you that this is not the norm for our hotel. We look forward to seeing you on your next concert!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Atlanta, Georgia
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2014

My daughter and I enjoyed a week here in July 2014. The staff was helpful and friendly at every turn. The room was fine - clean and spacious enough for two. Even though the room was located at the front of the building, traffic noise was not bothersome to us. We were so tired from our daily sightseeing that we slept well and the A/C unit provided some white noise. We used the laundry facility. They sell detergent at front desk and will provide change in quarters. Washer worked fine, dryer left my clothes still damp after an hour. Weeknight happy hour in the the bar was great - $3.95 for wine and mixed drinks, plus free hot hors d'oeuvres. Did not eat any meals in the restaurant. Did not use the pool, but it looked okay. Used valet parking - $32 per day, which is par for the area. Valet parking staff was very accomodating - offered us free ice cold bottled water and directions each time we went out for the day. Front desk staff gladly helped us with printing airlilne boarding passes for our departure. Check-in and out was quick and easy. Hollywood Bowl and a nice shopping/dining area called Hollywood & Highland are within walking distance, as is Hollywood Blvd - sidewalk with stars' names, El Capitan Movie Theater, TCL Chinese Theater, and Dolby Theater. This is a good location to use as a home base for sightseeing and driving around Los Angeles and surrounding areas. Quick access to the 101 from this hotel.

Room Tip: If traffic noise bothers you, ask for a room facing the rear/pool side of property.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ATLgrrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 17 July 2014
Thanks for choosing the Hilton Garden Inn Los Angeles/Hollywood on your recent trip to Tinseltown. We greatly appreciate your business, in addition to the time you took to share your feedback. I was thrilled to read you enjoyed your stay and found our location to convenient, our beds to be clean and spacious for two. Your compliments regarding our location to be the 'Hollywood Headquarters' will definitely help other travelers! Thank you again – Happy Summer and Safe Travels!
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Sinking Spring, Pennsylvania
2 reviews
Reviewed 8 July 2014

Hotel is located close to main tourist sites. Staff was friendly and helpful. The parking fee was considerable but considering the location of the hotel and the speed of valet service when we wanted to use the car, it made sense.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Louise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 17 July 2014
Thanks for choosing Hilton Garden Inn Los Angeles/Hollywood on your recent trip to the Hollywood area. Your feedback in addition to your business are extremely appreciated. I was thrilled to read you felt our hotel to be 'close to the main tourist sites', in addition to our 'staff being friendly & helpful'. We hope for a prompt return to Tinseltown and we wish you safe travels.
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Maitland, Australia
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 July 2014

This hotel was in easy walking distance to Hollywood Boulevard.
There weren't a lot of staff around but the ones that were, were very polite and reasonably helpful.
The hotel was very clean and comfortable. We had a quiet room at the end of the hall facing the pool (away from the traffic noise) which was great.
Bed was super comfortable

Room Tip: Room facing the pool is quietest.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tina1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 17 July 2014
Thank you for choosing the Hilton Garden Inn Los Angeles/Hollywood on your recent trip to the Hollywood area. We appreciate your business in addition to your feedback. Your comments regarding our 'super comfortable bed', 'polite and helpful staff' are a true compliment to the team and their dedication to serving our guests. Again thank you for your business and we hope you have the opportunity to return soon. Have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
littlerock, United States
1 review
Reviewed 29 June 2014

I had a great stay here but there bed frames need to be changed out because they are dangerous. I say this because I hit my knee several times against the corner of the frame and so did my co worker that stayed in another room

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marselino L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenInnManager, Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, 17 July 2014
Thank you for considering us during your visit to Hollywood. Thank you so much for making us aware of your incident. Our mattress frames were designed for the sleep number beds. However our survey suggested that the Hilton Garden Inn Serta Perfect Sleeper Bed were more confrotable, thus making the mattress frames a little more bigger. We value all of our guest input and we are working to make the wooden frames have a softer corner to avoid the hard bumps on your knee. We hope to see you again on your next business travel to Hollywood to enjoy our newly constructed bed frames and indulge in the comforts of our spacious rooms. “
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Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 27 June 2014

Noise from traffic is excessive and getting a room furthest from the elevator so it can be quiet means nothing when the cleaning people are yelling between rooms having conversations. This is a nice hotel, clearly updated but still has the low ceilings and small elevators that show it's age..

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 995mattk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California, USA
Level 5 Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 June 2014

My partner picked this hotel based on the distance it was from the Hollywood Bowl. If you are headed there for a concert this is the place for you! Very convenient and just a short walk (up at little hill) to the bowl. The fridge in the room was an added bonus to store our beer, wine and food before we had a preconcert picnic with our friends. The towels in the bathroom were very plush! I'd stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 850state
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Los Angeles/Hollywood

Property: Hilton Garden Inn Los Angeles/Hollywood
Address: 2005 North Highland Avenue, Los Angeles, CA 90068-3238 (Formerly Hollywood Heights Hotel)
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#41 Romantic Hotel in Los Angeles
#44 Family Hotel in Los Angeles
#60 Business Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Hollywood 3*
Number of rooms: 160
Official Description (provided by the hotel):
Nestled in the heart of Hollywood within the city of Los Angeles is the Hilton Garden Inn Los Angeles/Hollywood hotel; a short walk, drive or commuter trek to many prominent corporations & local attractions; this Los Angeles hotel is the ideal location for business & leisure travelers. If you find yourself in Los Angeles for a convention at the Los Angeles Convention Center, a business meeting "Downtown" or a movie deal in Hollywood, the Hilton Garden Inn Los Angeles/Hollywood has every amenity plus great location the on-the-go traveler needs to pull it all together. The Hilton Garden Inn Los Angeles/Hollywood is centrally located near Disney/Dreamworks Studios, Sony Corporation, Capitol Records, Warner Brothers, Eastman Kodak, Deliotte and Touche and Coca Cola. Located within walking distance to the world famous Hollywood Walk of Fame, the Grauman's Chinese Theatre or one metro stop to Universal Studios, The Hilton Garden Inn Los Angeles/Hollywood is in the perfect "IT" location. ... more   less 
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Also Known As:
Hollywood Heights Los Angeles
Hotel Hollywood Heights
Holiday Inn Los Angeles

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