If I could give this place ZERO stars I would definitely do so!
Before arriving, I called the hotel to ensure they have baggage storage for travelers who arrive before check-in time, and the front desk agent said no. Upon arrival, we asked if the room could possibly be available and without checking, the front desk agent rudely replied "Do you see the time?" I then asked where guests usually wait while the rooms are being prepared and he completely went off on a rant about how it is a small-scale hotel that doesn't offer 5-star services like that and how I was harassing him by asking these type of questions. So after he yelled at me, my fiance and I left the hotel in search of another place to stay. No more than 20 minutes later, someone calls from the hotel saying my room is ready and I can check-in at any time. I asked about the cancellation policy and because I couldn't cancel, we stayed here.
When we actually got the room, it was on the ground level right next to the office. The corners of the paintings were patched up with white duck tape and the shower door was missing. You could tell that instead of replacing the door, it was just covered by a curtain (almost broke my neck from not seeing the shower step). The room was very tightly arranged so we had to move furniture just to get around the bed and to the bathroom.
Overall, this particular Choice Hotel was by far the worst I've stayed in. I wouldn't recommend to anyone who would like to enjoy a New Years getaway in Hollywood.
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- Also Known As:
- Comfort Inn Near The Sunset Strip Hotel Los Angeles
- Comfort Inn Los Angeles
- Los Angeles Comfort Inn