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“Very well located” 4 of 5 bubbles
Review of Kimpton Hotel Palomar Los Angeles Beverly Hills

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Kimpton Hotel Palomar Los Angeles Beverly Hills
Ranked #43 of 348 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersGold level
Sao Paulo, SP
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very well located”
4 of 5 bubbles Reviewed 21 January 2014

I've stayed at Palomar Hotel with my family in December for 6 nights,and the location was very good.The price was very nice also.The hotel is near from UCLA and Westwood is a nice,clean,quiet place to stay.10min walking and you have a couple of choices of restaurants,for every budgets and taste.The neighbourhood is lovely. To go to Santa Monica,Venice is like 10 or 15 min by car. The people from reception was very nice at the moment of the check in.The concierge was very helpful, what a nice person! The room that we stayed it was a standard room with two double beds,and i believe they have a bigger family rooms.But i think it was comfortable.The amenities from the bathroom was super! Every morning they served at the lobby fresh coffee and tea,and every afternoon wines,very nice touch! The only complain was the price of the parking,too expensive.They have a shuttle that can run you 5 miles from the Hotel.I recommended this Hotel for everyone

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kriza38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 22 January 2014
Thanks so much, we love our neighborhood too! I also appreciate your kind words about our great desk team and Josue, our superstar Concierge. Have a great start to the year and please come see us again soon.

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (342)
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English first
Los Angeles, California
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

I made a reservation here for my mini-moon off the hotel website. I got an amazing "Summer Never End" promotion deal on a room with Sky view. I attached a note when I made the reservation that I will be there with the bridal party straight from our wedding ceremony. When we arrived at the hotel, the hotel gave us such great attention and upgraded us to the best suite in the hotel, which has a jacuzzi inside the hotel. They sent us a complimentary bottle of champagne as well as a plate of cheese and chocolate. The staff was helpful and polite during our stay there, and we loved the complimentary wine social hour at the hotel lobby. The spiced bourbon was amazing too, which was also offered during the wine social hour. Overall.. I cannot recommend this place highly.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dontbullyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 21 January 2014
Thanks so much! I truly appreciate the kind words about the wonderful group of staff we have. In a city of amazing hotels they're truly the piece that sets us apart. I hope you have a wonderful start to your year, and please come see us for your Anniversary!

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 19 January 2014 via mobile

We were a long way from home and having stayed in a Kimpton hotel before in NY city couple of years ago, decided to try them again as the most of our California vacation was made up of chain hotels due to being with a certain loyalty program.

As this was a big trip for the family we did a lot of research and it was our 'first' time I'm LA after 15 years. Read good reviews on line with Palomar. Given that we are very spoilt by service in Asia (esp South East Asia) the Palomar did ok-ish in this area onLy.

What I liked abt the hotel was that it was a little quirky and unusual in its design, had some nice freebies with the morning coffee and evening wine hours. The main letdown was the huge confusion in our rates which led to many email correspondence (best rate guarantee) and miscommunication between the hotel and their central reservations. This led to the hotel doing some crisis recovery with some free credit for F&B which was nice but confusion at check out as well as we had 2 rooms. Nothing major but just needed to explain yourself again to different individuals at front desk.

Breakfast was hearty and well priced at the restaurant I thought and loved the Etro toiletries. Good choice in selecting that compared to even the other 5 star hotels that I have stayed in.

No major complains with our 5 night stay but no wow factor as well.....if u can get it at a good price, (for us it was below US$150/night/room) then I felt that it was a very good value.

Stayed November 2013, travelled with family
Helpful?
Thank peonylim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 20 January 2014
We appreciate it! Glad you enjoyed yourself but did want to apologize for the bumps with your reservation. Very happy our staff rose to the occasion. Please come back soon and we'll make sure we'll 'Wow' you!.

Robert
General Manager
Hotel Palomar LA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arusha
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 17 January 2014

LA is expensive - but this hotel is very comfortable and a good rate. It has coffee downstairs in the morning and wine for happy hour every evening - in generous amounts. Great if you are meeting anyone in town. It is near UCLA. Valet parking is about $32 bucks.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LauraBorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 18 January 2014
Dear LauraBorner,

Thanks for the kind words, we're thrilled that you had a good time and found us a value. Please come see us again and have a wonderful new year.

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

Stayed here for 4 nights with my wife and we are so happy we booked this hotel.

After making the reservation and before we arrived i sent them an email mentioning we are arriving to LA to celebrate my wifes birthday. After a short while i received an email back saying that for this occasion they will put a complementary bottle of champagne in out room. This was an amazing gesture and as promised when we arrived to the room we had a bottle of champagne waiting for us.

The hotel itself is located very close to Beverly Hills and Hollywood, it was important to us to be close to those places and this hotel had the best price in this area.

The room we received was perfect, very specious, very clean and had everything we wanted.

The staff was very nice, helped us with everything we wanted.

The only negative i have to say is the parking price of $35 but i guess it's not different than any other hotel in the area.

For sure will book this next time we are in LA and recommend you all to do the same.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Verbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 17 January 2014
Dear Verbat,

So glad you enjoyed our home! I'm very glad to see our team responded so well to your birthday request; it's always a pleasure to host a milestone event in our guest's lives. Have a wonderful year and please join us for your birthday next time!

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

Hotel has great location, much better than those in West Hollywood and not as quiet as those in the Century City area. Short distance to Beverly Hills and walking distance to UCLA. Room is small but relatively decent and clean. Parking is expensive so either park on the nearby cross street and get ready to cough out 35 bucks a night. Staff is quite helpful. Swimming pool is small. Free glass of wine during the early evening hours.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SFGuy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 15 January 2014
Dear SFGuy1,

Thanks very much! Glad you had a chance to join us and had a good stay. I'm very happy you had a chance to check out our famous Wine Hour and do hope you get a chance to come back soon.

Robert
General Manager
Hotel Palomar - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corvallis, Oregon
1 review
3 of 5 bubbles Reviewed 11 January 2014

It's a hotel where you pay a lot more money per night, then pay extra for everything that lesser hotels throw in for free.

I also stayed at the Palomar for the BCS game. It's a nice hotel, but I'll take a Hampton or a Courtyard over this any time. At a minimum, I want a coffee pot in my room, I don't want to have to pay $4 for a cup of coffee, plus a tip. And a big tip every time I want to get my car in or out of parking. A tip-tip here and a tip-tip there, it gets old.

Also, we had reservations for a 2-bed room, when we arrived there were no 2-bed rooms available, just 1-bed, and not a hint of apology. So I had to sleep on a roll-away, which was delivered to the room. No, I did not tip for this 'service'.

  • Stayed January 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Carl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 12 January 2014
Dear Carl M,

Thanks for the feedback and our apologies for letting you down. I assure you that we've taken it to heart; we'll learn and go from there. Regarding our coffee service we offer complimentary coffee makers for every room. Simply ask our guest services team and we'll run one right up. This is in addition to the complimentary coffee we offer in the lobby every morning. Hope that helps. Thanks again and have a great new year.

Robert
General Manager
Hotel Palomar - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Palomar Los Angeles Beverly Hills

Property: Kimpton Hotel Palomar Los Angeles Beverly Hills
Address: 10740 Wilshire Blvd, Los Angeles, CA 90024
Region: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Los Angeles
#9 Business Hotel in Los Angeles
#12 Romantic Hotel in Los Angeles
#13 Spa Hotel in Los Angeles
#18 Luxury Hotel in Los Angeles
#22 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Kimpton Hotel Palomar Los Angeles Beverly Hills 4*
Number of rooms: 264
Official Description (provided by the hotel):
Hotel Palomar Los Angeles – Westwood is a stunner of a boutique hotel in Los Angeles’ most vibrantly beautiful neighborhood. Located on Wilshire Boulevard’s Golden Mile, this stylish “Art in Motion” hotel is steps from UCLA, Westwood Village, Rodeo Drive and Beverly Hills. The luxurious guestrooms feature sweeping city views and modern artistic décor. Blvd 16 offers a stylish and comfortable setting for guests to enjoy fresh and flavorful cuisine using local sustainable products. ... more   less 
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Also Known As:
Kimpton Los Angeles
Los Angeles Kimpton

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