We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Definitely a great spot in LA !!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Kimpton Hotel Palomar Los Angeles Beverly Hills
Ranked #40 of 350 Hotels in Los Angeles
GreenLeadersGold level
Paris, France
Level 5 Contributor
69 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Definitely a great spot in LA !!”
Reviewed 10 March 2014

Great stay at Hotel Palomar Los Angeles - Westwood. The surroundings of the hotel are great and you can easily walk to some great restaurants around. Access is also very easy from the airport (beware of the traffic during rush hours obviously...!). I've been given a room on the 7th floor, offering nice view on the boulevard, no noise form the street because of the quality windows. Large bathroom with lots of amenities, great bedding and mattress, nothing was missing during my stay ! Take a drink at the bar on the ground level after your day work, Mojito is excellent ! My only "concern" if I can say, would have been the breakfast that was just OK. I would have preferred a buffet, offering more choice. Anyway, overall a memorable first stay in the hotel, hopefully not the last !

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fguitteny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 15 March 2014
Great to hear! Appreciate the feedback about your stay. We'll make sure our restaurant team gets your comments as well about breakfast to ensure we're making it as special as the rest of your stay. Have a great spring and come see us again.

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,677 reviews from our community

Traveller rating
    868
    529
    156
    68
    56
See reviews for
446
487
140
432
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (354)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Moscow, Russia
Level 1 Contributor
1 review
Reviewed 10 March 2014

Location is perfect not far from everything, nice clean rooms and sanitary. Changed bed every day. They have a free daily wine-testing, pets friendly and water in the lobby. One mines - expensive valet parking.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Tatiana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 15 March 2014
Thanks very much. Very happy to hear about your experience and glad you enjoyed yourself. Also appreciate the feedback about our parking options. We do make sure we're in line with other hotels that offer secure parking with 24 hour access. There's always other options though and we're happy to review them with our guests so you have all of the information to make the choice that best fits your stay. Thanks again and please come back soon.

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 March 2014

I can't thank enough the hotel staff for making our stay so comfortable. Everyone has been extremely helpful from my very first e-mail inquiry to help me with the birthday cake for my son (I have to acknowledge that this is not something I would be able to do on my own from overseas) to getting an upgrade for the room, complimentary bottle of wine, etc. We did tried almost all the services the hotel has to offer: free bicycles, wine and cheese reception, swimming pool, complimentary tea and coffee in the morning - everything was just great! If I ever get to re-visit LA, this hotel would be my first choice.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OksanaAn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 15 March 2014
That's wonderful to hear! I'm so glad the team made your stay a special one. We're always very honored that anyone chooses to spend a milestone event in their lives with us. Have a wonderful spring and please come back soon.

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level 6 Contributor
136 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 March 2014

Westwood is a convenient location between beach and Hollywood... So Palomar hotel is a great location and easy access from 405. Design is ok not great but OK, service matching 4star standards. Nothing really to complain on.... But the restaurant. I'm not sure the restaurant is the priority of the management... Service is OK doing their best... but kitchen is really not service oriented... Could you imagine at a 4star hotel breakfast in Los Angeles.. low fat yogurt was missing for almost 2 days, vegetables juices featured on the menu not available!!!! Come on in Los Angeles... is it so complicated to get delivery????
So made our experience finally so-so... wkereas the overall hotel itself is almost great!!

Room Tip: Avoid rooms facing Wilshire bd.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DubaiHiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 15 March 2014
Thanks so much for the feedback. While we're happy that you enjoyed yourself overall we're sorry we let you down during your dining experience. We'll make sure the team is aware of your feedback and do hope that you make it back soon to see us at our best.

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 March 2014

Westwood is very good location as a base for LA visiting. It is well communicated with LAX and Beverly Hills and other major attrations. Good valet parking. Nice views. Unfortunately haven't got time to try the pool :-)

The rooms are nice, clean and comfortable. The staff very helpful. They have a v nice restaurant - good choice for breakfast and / or even dinner. Would stay againt.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theNine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 6 March 2014
So good to hear! Thanks for joining us and we do hope you get a chance to come back soon and join us at the pool! Have a great spring and please come see us again.

Robert
General Manager
Hotel Palomar LA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lambertville, New Jersey
Level 6 Contributor
318 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
Reviewed 5 March 2014

I’ve been a big fan of Kimpton’s hotels for a long time but the last few properties I’ve stayed in (including Ink48 in Manhattan and the Palomar in Los Angeles’ Westwood neighborhood) make me wonder if the line is losing its famed customer service touch. From pre-stay to post-stay, the most recent experience – at the Palomar – was disappointing, particularly on the service side.

Prior to my arrival from Australia, and not being able to find an email address on its site, I sent a Facebook message, alerting the hotel to my early arrival (11 a.m. or so) from a long, long flight, and requesting a bathroom with tub. There was no response. When I showed up, I got the usual sad-face-for-people-who-show-up-before-check-in, telling me my room wasn't ready. And yet, when I said -- I’ll take any room, happy to pay extra -- a trip to the back office for a conference yields the room I’d originally booked.

Why do hotels put customers through this charade? If the room is available, say so. It makes for a horrible first impression (well second; there was never an acknowledgement that I'd communicated with the hotel before I arrived).

The hassles continued. While I appreciated being put on a list for deliveries of a cheese plate each day, it is pretty hard to understand why Kimpton’s delivery folks regard a “do not disturb” sign on the door as an invitation to ring the room. That happened twice on the first day. Both times, it woke me up. I finally gave up on the nap.

Happened again the second day.

The hotel is pleasant enough, and I love the tradition of the hour-long cocktails at the end of the day (though couldn’t attend this time around). The restaurant had terrific food (though the ambience was pretty…despressing). Beds are comfortable. But service, and I'm talking about 4-star compatible service, really does impact my hotel loyalty.

After the long trip (which included stays at two other hotels, both Hyatts), I realized I’d lost some favorite items of clothing. Checks at the Hyatts, one in West Hollywood and the other in Seattle, alas did not yield my missing things – but I appreciated the quick follow through. My call to the Palomar? A receptionist told me she’d pass the word to housekeeping and I “should” get a response. 24 hours later, I’m still waiting.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 6 March 2014
Thanks so much for feedback and my sincere apologies for letting you down. I want to assure you that we appreciate the feedback and truly take it to heart. Regarding the early arrivals, it's our practice to check a guest in to the first room type available that they've reserved. We won't hold anyone up as not only as it disrespectful of our guest's time but it's not terribly efficient to require guests to make multiple trips to the desk. We'll make sure our desk team is aware of the proper way to communicate any delays.

We'll also take your feedback to our Housekeeping team to make sure we follow our protocol on knocking on doors and entering rooms. It's a straight forward process and we'll make sure we'll follow up on it. Regarding the delay in our response for the possibly lost item my apologies as well. For the security and protection of lost items we have a very small group of managers that have access. It could be there was a delay in someone being out, but we'll make sure we follow up quickly on that. I will make sure that we follow up on that.

My thanks again. If your travels bring you back to Los Angeles we'd welcome you reaching out to me so that we can work to win back your trust in us. We'd love to get the chance to show you the hotel that we're so proud of, rather than the one you experienced.

Robert
General Manager
Hotel Palomar LA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 March 2014

Kimpton hotels are my favorite, and the Hotel Palomar exceeds any hotel in service and high quality rooms. All of the common areas are warm and inviting. But the friendliness of the staff is unbelievable and what keeps me coming back (10 times)! They make you feel so important by greeting you by your name when you check in and a complimentary wine reception in the evening. The manager has even stopped by our dinner table to ask how our stay was going. I recently paid for a stay for my son and his wife, and besides upgrading them for their anniversary, Roxanne was very patient with me over the phone while I straightened out my payment! And, I can't forget the location--it's in Westwood near UCLA so you feel safe, and the neighborhood is so charming with many fun and yummy dining options. Look no further--this is the place!

Room Tip: I personally like having a high room. The views are of Westwood and the hills of Bel Air. For a sp...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CindyChico_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HotelPalomar, General Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review, 5 March 2014
Thank you for all of your loyalty! I can't tell you how much it means to us. I'm particularly grateful for your comments about Roxanne, we agree she's a wonderful part of our success. Please come back for your 11th stay soon!

Robert
General Manager
Hotel Palomar LA - a very Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Los Angeles hotels
Westside
Luxe Sunset Boulevard Hotel
Luxe Sunset Boulevard Hotel
#15 of 350 in Los Angeles
1,115 reviews
Westside
W Los Angeles - West Beverly Hills
Central L.A
Sofitel Los Angeles at Beverly Hills
Show Prices
Show Prices
Show Prices
Westside
Plaza La Reina
Plaza La Reina
#99 of 350 in Los Angeles
29 reviews
Westside
Hotel Angeleno
Hotel Angeleno
#47 of 350 in Los Angeles
1,768 reviews
Central L.A
Kimpton Hotel Wilshire
Kimpton Hotel Wilshire
#75 of 350 in Los Angeles
610 reviews
Show Prices
Show Prices
Show Prices

Been to Kimpton Hotel Palomar Los Angeles Beverly Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kimpton Hotel Palomar Los Angeles Beverly Hills

Property: Kimpton Hotel Palomar Los Angeles Beverly Hills
Address: 10740 Wilshire Blvd, Los Angeles, CA 90024-4493
Region: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Los Angeles
#9 Business Hotel in Los Angeles
#11 Romantic Hotel in Los Angeles
#11 Spa Hotel in Los Angeles
#17 Luxury Hotel in Los Angeles
#21 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Kimpton Hotel Palomar Los Angeles Beverly Hills 4*
Number of rooms: 264
Official Description (provided by the hotel):
Hotel Palomar Los Angeles – Westwood is a stunner of a boutique hotel in Los Angeles’ most vibrantly beautiful neighborhood. Located on Wilshire Boulevard’s Golden Mile, this stylish “Art in Motion” hotel is steps from UCLA, Westwood Village, Rodeo Drive and Beverly Hills. The luxurious guestrooms feature sweeping city views and modern artistic décor. Double Take, our on site restaurant is a stylish, modern American bar and restaurant for guests to enjoy fresh and flavorful cuisine using local sustainable products. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Southall Travel, Ctrip TA, Odigeo, Ebookers, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Kimpton Hotel Palomar Los Angeles Beverly Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kimpton Los Angeles
Los Angeles Kimpton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing