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“A Valiant Try, But...”

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Luxe City Center Hotel
Ranked #37 of 351 Hotels in Los Angeles
Certificate of Excellence
laguna niguel caalifornia, USA
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A Valiant Try, But...”
Reviewed 23 November 2012

...it's still a Holiday Inn. The Luxe used to be a Holiday Inn, but it's proximity to the new "LA Live" area, which includes The Nokia Theater and Staples Center, saw it remodeled and refurbished. IMHO, they put lipstick on a pig. It has new furniture, fixtures and decor, but it still has narrow halls, the bathrooms are 1950-size closets, and it's still just a box with a bed in it. It certainly isn't worth the price that other nearby - and much newer - hotels charge. The ONLY thing it has going for it is its physical presence near LA Live.

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
3 Thank teeburd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUXECITYCENTER, Operations Manager at Luxe City Center Hotel, responded to this review, 1 December 2012
Thank you teeburd for your review. A great deal of emphasis has been put on the design and look of the Hotel with many unique and interesting features that can be found throughout. Comfort and functionality were other points of emphasis, which provide a warm feel to the Hotel. Many other features are worth mentioning and if possible, I would love to invite you back for a second try and perhaps a tour. I do appreciate you taking the time to write the review and for staying with us.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
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English first
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 November 2012 via mobile

Stayed here over a weekend at the start of the NBA season as it's across the road from Staples Center. As a young male traveling alone I didn't feel welcome at all. The staff were extremely rude and short. I think they generally cater to businessmen/professionals attending conferences at the convention center. Regardless, it was a fairly bad first impression.
Other then that though, the hotel is amazing. The rooms are beautiful. Decent size, very modern. Very quiet and relaxing. Beds are big and comfortable. The bathrooms are really nice and have rainfall showers in them.
Wouldn't stay here again based purely off the service and attitude of the reception staff. Perhaps if I were a bit older and wearing a suit it would have been a different story....but I'm not, and I wasn't.

  • Stayed November 2012
    • Value
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    • Rooms
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Helpful?
1 Thank MikeyRyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUXECITYCENTER, Operations Manager at Luxe City Center Hotel, responded to this review, 4 December 2012
Thank you, MikeyRyan for taking the time to post a review of our Hotel. We put a great deal of emphasis on providing all our guests with excellent service regardless if you’re in a suit, or wearing shorts and a T-Shirt. I truly apologize if you felt unwelcomed in any way and would love to have you back. I’ve sent an email to your account with my information if you’re able to return.

Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Covina, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2012

The LUXE's location is great and the newly remodeled rooms, lobby, and restaurant/bar are very modern. I highly recommend the restaurant, FigOly. The food and the service were both excellent. I would definitely stay here again...and again!

  • Stayed November 2012, travelled with friends
    • Value
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Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 November 2012

The staff here is top notch. Extremely helpful, knowledgeable, and attentive. The hotel is directly across from the Staples Center and LA LIVE. I highly recommend having a drink or an app on the 2nd floor hotel bar/ restaurant (great indoor/ outdoor view). The room was very clean and the staff attend to it very well. This was my first time at a LUXE hotel and I will look for the name when I travel again.

Room Tip: Get a room facing Figueroa St and you will have a sweet view of Staples Center and LA LIVE
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  • Stayed November 2012, travelled on business
    • Value
    • Location
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Helpful?
2 Thank Brendan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 November 2012

Overall this was a great stay experience. The location is great, the rooms are clean and new, the staff professional. I had never stayed at a LUXE property until this trip and am very glad I did. The location to the Staples Center was a key decision in intially selecting the hotel but the hotel turned out to be so much more than I expected for the price. I would definately stay here again and recommend this hotel to anyone.

  • Stayed October 2012, travelled with family
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Helpful?
2 Thank TheLastTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Augusta Ga
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2012

Perfect Location - Staple Center is a block away from the entrance with a great restaurants all around. The hotel has just opened a new bar on the second floor overlooking City Center...great space to have drinks or dinner. I would without a doubt stay at the Luxe next time in LA.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Preston D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2012

We had a great time. We were there visiting for the Breeders Cup races. The service and value were all great. I'd very much encourage anyone in the LA area to consider using this hotel for their stay.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Luxe City Center Hotel

Property: Luxe City Center Hotel
Address: 1020 S Figueroa St, Los Angeles, CA 90015-1305
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Business Hotel in Los Angeles
#15 Luxury Hotel in Los Angeles
#21 Romantic Hotel in Los Angeles
#41 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Luxe City Center Hotel 4*
Number of rooms: 178
Official Description (provided by the hotel):
Escape the rush of the city and enjoy the relaxed comfort of Downtown L.A.'S newest boutique hotel. Our swanky urban oasis provides travelers the ideal locale for work and play, and is a refreshing recent addition to the Downtown hotel scene. The Luxe City Center Hotel is perfectly positioned steps from STAPLES Center and Nokia Theatre at L.A. LIVE, and justa few blocks from Downtown's Business District. Our 178 guestrooms, including 16 suites, are among the most spacious in the City, blending smart refined decor with a residential feel. ... more   less 
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Also Known As:
Luxe City Hotel Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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