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“Fine Stay at the Luxe”

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Luxe City Center Hotel
Ranked #30 of 351 Hotels in Los Angeles
Certificate of Excellence
St. Augustine
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Fine Stay at the Luxe”
Reviewed 25 July 2014

Spent three nights in this hotel to attend a conference at the nearby Convention Center. Enjoyed it very much. Spotless clean room and bathroom. Very comfortable bed and nice linens. Slept very well every night. Spacious double room with adequate closet space. The only negatives had to do with the bathroom, which had two minor problems: 1) very difficult to mix hot and cold water at the sink to get something that isn't totally cold or hot; 2) the shower head, a large square head, is good if you are going to stand square under it, but not so good if you'd rather not. Also, we didn't have the best view out of our window--parking lot, back of buildings--but it really didn't matter. We were able to see the full moon for quite a while. Everyone at the hotel was very nice and accommodating. The green apples on the lobby countertop were a nice touch, both from an aesthetic viewpoint and as a healthy choice. Finally, it just felt good to be in this hotel; felt that it was being run by a management that was paying close attention and cared about its guests. And, it's right across from LA Live and the Staples Center, so we could walk across the street and take our pick of restaurants, such as Rock n' Fish, which we enjoyed very much, and nightlife. Fine trip all in all.

Room Tip: Keep away from the front of the hotel; higher is better.
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank magnoliamissy_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
San Francisco
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 13 July 2014 via mobile

The place is near LA Live, Staples Center, etc. very near restaurants, supermarket (around 4-5 blocks). I stayed here during a conference so for my purpose, it is OK ...and would not mind staying here again IF I am in the area for business reasons.

Pros:
Near restaurants
Free Wifi
Comfortable bed
Keurig coffee machine

Cons:
Fitness room in the hotel is not 24 hours
Fitness room is locked during hours of operation
2 Complimentary bottles of water at the last day of stay ( why not give it to you on your first day before you had purchased a half gallon from Ralph's ?)

Stayed June 2014, travelled on business
Helpful?
3 Thank SF_Junketeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2014

I was here for several days for a conference and also managed to see an NBA game. Great location for conference, restaurants and very close to Staples Centre. All were within a block. I would definitely stay here again for business or pleasure.

  • Stayed August 2013, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank CanadianTraveller3B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Mirage, California
Level Contributor
300 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 7 July 2014 via mobile

So one of the previous reviews complained about the slippers they are in fact large enough for a size 11 foot they complained about the air conditioning it is 90 degrees outside and my room is very cool they complained about the wifi connection and in fact it is a bit weak the room is very large appointed nicely bathroom is great this is not a hotel to stay in for months the closet is small the location however is perfect for the Staples Center in any activity nearby there are dozens of places to eat across the street the parking is rather expensive there are alternatives but they are outside lot all in all this is the perfect location for staple center downtown visit

Stayed July 2014, travelled with friends
Helpful?
2 Thank Irvinggetthecar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Lake, Illinois
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 July 2014

Updated design, excellent bar/lounge on the 2nd floor with good happy hour and small plates. Great price for this centralized this location, can walk to everything from Staples Center, Convention Center or walk 5 minutes to get to some authentic LA spots.

Room Tip: Rooms facing main street are a little loud, request a room on back side of hotel if this is an issue...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gosox05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 July 2014

Having been to LA four times for work, I'd always booked too late to get accommodation near LA Live and the Convention Centre, instead having to stay around Hollywood and then make the trek downtown. This year I didn't make the same mistake, and got in early to reserve a place at this hotel.

Across the road from LA Live and a short 5 minute walk from the convention centre, it's PERFECTLY located for people in town for a conference or event. The hotel itself is clean, but understandably pricy for the event (E3). Staff were pleasant and helpful, and organised a relaxing ride back to LAX when we checked out. The bar is also quite nice, hanging over the street, and is a pleasant place to have a cheeky drink before bed. The restaurant is top class but pricy.

The room was as expected -- big, clean bed with comfy pillows. However, the bathroom had zero ventilation, which made it tough to have a shower. Also, the iron and ironing mat were both broken: the iron leaked water, while the ironing mat couldn't stay upright. But apart from that, the room was nice.

Highly recommended for anyone hoping to be close to LA Live, Staple Center and the convention center.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank calabreseboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAN FRANCISCO
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 June 2014

Stayed at the Lux for 5 days in rm 927 during Hotel Technology convention a few blocks away.

First off - this hotel isn't much cheaper than major hotels around the area, so don't try to save a few bucks by ruining your stay...

Pro's:
- clean room, location, convenient and quick parking

Con's:
- Slow Wi-Fi, intermittent and weak signal.

- Lots of inconveniences! : 2 light stands by the bed weren't working as they simply didn't have enough outlets to be plugged in, NOT enough outlets in the rooms. It's one of the easiest things to provide to your guests, and i have to run hunt for them and charge my phone in the bathroom!

- HAIR DRYER has very very short cord where you have to be right next to the wall outlet in order to dry your hair

- Sink smells like paint/caulk which made me inhale the fumes each morning while brushing teeth... i didn't want to move to another room as we already unpacked everything.

- Slippers that they provide stick to the floor and make loud noises - a minor thing, but annoying, room had 2 connecting doors on each of the walls - beware, one of the nights i got waken up by a dog barking in next door room.

- VERY LOUD AC conditioner!

Lots of Controlling and Enforcing Policy/Policies with a Capital P. The hotel DOESN"T CARE about the guest, but cares about their anti-guest POLICIES:

- "Can i borrow the cart to unload my car?" - NO, only bellman can help you with that. "I don't want Bellman's help, i can take care of the cart myself" - NO you can't borrow the cart without Bellman. (My next day stop was Marriott Courtyard, and they were happy to let me borrow the cart with or without Bellman... ). Who do you think i will stay with now? Lux that CONTROLS me, or Courtyard who lets me do what I WANT?

And... to add to this, when we carried our bags by ourselves, the bellman was staring and laughing at us.

- "Can i leave my car here till 5pm after check-out?" - NO, you have to pay extra. "But i checked in at 7pm, so it wasn't 24 hours". "NO, parking runs out when you check out from hotel". Thank you - i stayed in your hotel for 5 nights, and you want to nickel and dime me to leave my car for a few extra hours?

- "Do you happen to have a Microwave where i can warm up my food"? NO - we don't, ask in the morning maybe they do

- We got a ride from the friend, and parked near the door, when the Latino looking parking valet associate approached and asked how long will you park. We said " a couple of minutes and that we're staying here", he Rudely replied "couple of minutes for what!?" Only after we showed him our key card he left us alone. Very rude and made us feel unwelcome.

Do not stay here, this place isn't even that much cheaper than better hotels, but you'll end up with saving your good mood and have a positive experience than dealing with this below average "boutique hotel".

Room Tip: Pay a bit more elsewhere and don't ruin your experience by staying here.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SergeSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Luxe City Center Hotel

Property: Luxe City Center Hotel
Address: 1020 S Figueroa St, Los Angeles, CA 90015-1305
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Business Hotel in Los Angeles
#14 Luxury Hotel in Los Angeles
#22 Romantic Hotel in Los Angeles
#42 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Luxe City Center Hotel 4*
Number of rooms: 178
Official Description (provided by the hotel):
Escape the rush of the city and enjoy the relaxed comfort of Downtown L.A.'S newest boutique hotel. Our swanky urban oasis provides travelers the ideal locale for work and play, and is a refreshing recent addition to the Downtown hotel scene. The Luxe City Center Hotel is perfectly positioned steps from STAPLES Center and Nokia Theatre at L.A. LIVE, and justa few blocks from Downtown's Business District. Our 178 guestrooms, including 16 suites, are among the most spacious in the City, blending smart refined decor with a residential feel. ... more   less 
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Also Known As:
Luxe City Hotel Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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