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Omni Los Angeles at California Plaza
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Reviews (4,026)
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2,508
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All reviewsdowntown ladisney concert hallmuseum of contemporary artgrand cafenoe restaurantselect guestmusic centerbroad museumgreat hotelbunker hillwithin a mile radiusclub levelthe financial districtcar servicepershing squareroom servicevalet parking
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3,028 - 3,033 of 4,026 reviews
Reviewed 11 December 2011

PROS:
Large room
Comfortable bed
Big bathroom with seperate tub and shower
Great christmas decortions
Fast check in and check out
Noe's food quality and price was great
Grand cafe buffet food quality was great
We like that their was a lot to see within walking distance.

CONS:
The wall in our hotel next to the closet had dried boogers smeared on the wall.
40 for parking is insanly expensive.
The service at Noe was awful! We were told we could sit at a table and them were told it was closed. Then we went outside and were told they would bring over a heat lamp and they never did. 20 minutes for the waitress to come over and we had to clean off the table from the guests before us.
We are aupposed to get 2 beverages with our omni loyalty membership and only got one and only on one night of our 3 night stay.
21 dollars for the breakfast buffet is very expensive.
Our windows in our room were filthy.

  • Stayed: December 2011
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1  Thank nyctravel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 27 December 2011

Thank you for your feedback. We do sincerely apologize for the cleanliness and service issues you experienced during your stay. Please rest assured that the issues have been discussed with our respective department heads to ensure that this does not happen again. We hope that if your travel brings you through Los Angeles again, please consider giving us a second opportunity to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2011

This hotel lives up to every review I read while searching hotel sites. As well as the website's amenities and photos. The staff friendly and helpful. The rooms stylish, clean, comfortable, and the carpet didn't creep me out. Comfy beds. Oh and the best part the window opened. Great bathroom with tub and separate shower. Loved the light on the make-up mirror next to the sink. It made for a great night light. USA Today at the door every morning. Very pleasant cafe restaurant, and small Starbucks to-go store. Complementary cookie and coffee station in the lobby. A comfortable bar and lounge, the drink prices not bad for a hotel. Didn't use the gym but it looked well equipped. Too cold to experience the Pool. From my window it looked like the picture. Lobby computers available for a hefty price, bring your own. Free in room Wi-Fi. Good Valet Service, never had to wait. this too is little pricey, but I guess it's comparable to similar Hotels. Be sure to check rates, the are weekday and weekend rates. Good downtown LA location for business trips. Very accessible to Freeway and Main crosstown Streets. We had no major issues. One of 2 phones in the room didn't work. Didn't much matter we only used it to call Valet. The first night was unseasonably cold and there seemed to be a Capped temperature on the thermostat. Found a good rate on a Discount Hotel site. I would recommend this hotel, it's well worth your money.

  • Stayed: December 2011, travelled on business
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2  Thank JaiLane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

I travel to LA frequently for work. It's always a treat when the Omni is offering a rate that falls within our expense guidelines, occurring twice so far. The rooms are excellent, location is prime, and amenities are out of this world if you simply sign up for the rewards program. Free shoe shine, free shirt pressing, free wifi, free morning beverage delivered to room -- all unique in my experience and really improve the business travel experience. I really have only good things to say about this hotel - my only complaint is that I wish they always offered rates which permitted me to book here!

Room Tip: Many rooms have a view of the Disney Concert Hall/MOCA, which is nice
  • Stayed: November 2011, travelled on business
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Thank jays165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

We picked this location because it was near USC - but far enough away that we thought it was a safe neighborhood. The staff here is AWESOME! Room was comfortable - we didn't hear any street noise. Convenient little coffee stand/store on site. Nice piano lounge in the evening - on site. They have a property car that took us to our dinner reservation and then came and picked us up - which was great because we didn't have to deal with traffic. On site parking can be pricey, but hey, it's LA. Would recommend this hotel and stay here again if in Los Angeles. We joined their club and got free WI FI, newspaper, on-line check in, and coffee in the morning.

  • Stayed: November 2011, travelled with family
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Thank CruisenFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

Nice 5* in quiet area in financial district (fairly quiet but next to Walt Disney Concert hall and also art museum).
Bit of a walk into old LA where there are good value diners.
Room good quality and comfortable.
WiFi costs unless you sign up as "regular user" (or something like that)
Good table d'hote dinner.
Recommended.

  • Stayed: November 2011, travelled as a couple
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Thank jayarrscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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