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“Pleasant stay!”

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Omni Los Angeles at California Plaza
Ranked #6 of 348 Hotels in Los Angeles
Certificate of Excellence
London
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Pleasant stay!”
Reviewed 12 April 2012

We stayed 3 nights at Omni Downtown LA. Hotel and rooms are great. Location so so. Only negative was a rather grumpy and unhelpful concierge.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EST_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 23 April 2012
We're sorry to hear about your experience with our concierge. Our director has been informed, and we are continually striving to improve the experiences we provide to our guests. We hope you will provide us with an opportunity in the future to show you a more wonderful time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,537 reviews from our community

Traveller rating
    2,176
    1,052
    212
    60
    37
See reviews for
713
1,058
210
1,053
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (386)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
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  • Any
English first
Madrid, Spain
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 April 2012

The hotel is conveniently located to explore the city, certainly not were the actin is but easy access to most attractions.
Cons: pricey extras (parking and breakfast)
Pros: quiet and family friendly

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RUMBOAORIENTE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County, CA
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 April 2012

This was my first stay at this downtown LA hotel which I surprised how close it is to the Walt Disney Concert Hall. I will definitely consider staying here if attending an evening concert or event. I would rather stay at an Omni than the nearby Westin Bonaventure. Being a member of their free Select Guest program gets me fresh orange juice or coffee delivered to the door in the morning with the newspaper. I chose orange juice because they had a coffee maker in the room with decent coffee to use. The large flat screen TV was also a nice addition to an already nicely appointed and modern room.

Room Tip: Join their free Select Guest program for freebies at check-in
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chicago2socal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seguin, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 April 2012

Stayed here during our layover days on the way to Bora Bora (we are from Texas). I am an Omni select guest because Omni never disappoints. Upon arrival we were upgraded to the Omni floor 17 Club. This is a private floor with a lounge that serves free alcohol in the evenings and free food all day as well as great views of the city. The service was top notch as always, hotel was clean, and all employees were very courteous and respectful. Free town car service in a 3 mile radius beats paying for cabs and you ride in style. Nothing negative to say, Omni always does it right.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Skyler W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 6 April 2012
Thank you for your compliments! We hope you enjoyed Bora Bora, and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marion, Indiana
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 April 2012

Excellent "downtown" hotel, great stay! Within minutes of my call, the hotel sent a town car to LA Union Station-at 10 o'clock on a Sunday evening. Front desk staff was efficient and personable, my room was exactly as requested and very comfortable-I'd like to buy one of their King size beds! Attractive and friendly bar, and breakfast in the restaurant was wonderful-a little pricey, but expected at a facility of this class. The hotel is adjacent to the LA Museum of Contemporary Art, and a block from the Disney Theatre. Overall, a very good hotel at a fair price. Recommended highly!

Room Tip: ask for a "plaza view" room on one of the higher floors for a great morning view of the ce...
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  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 6 April 2012
Thank you for your compliments! We will share them with our associates, and give them the recognition they deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Illinois, USA
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 April 2012

I would give this hotel 4 1/2 stars if there was such a choice given by Tripadvisor.

We checked in on-line, but when we arrived at the hotel, our key was not ready (How secure is it by the way? It looked like anybody could grab any key on the wall and go into anybody's room.) It was not a big deal - no other guests were at the front desk, so we promptly received our key. However... when we entered our room, it looked like somebody had just left! The TV was on full volume, one of the beds was undone, there was half-eaten food on the table, bathroom had been used. We called the front desk and promptly we received another room.
We had hoped for an upgrade, but it didn't happen. A few hours later the hotel delivered to our new room a tray with fruit and cheese, and a written apology for the initial mess-up. It was a nice gesture.
Other than that - no complaints. The hotel seemed clean and "fresh", everybody was very nice and helpful.
It is definitely worth to sign up for their free loyalty program - you get free wifi, 2 free beverages in the morning, you can request extra towels, extra newspaper, etc.
Also - I highly recommend Noe restaurant at the hotel - pricy, but delicious food, very professional and welcoming service.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank World_citizen_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 4 April 2012
We are truly embarrassed and sorry for the check-in error. We are happy to hear that we were able to still exceed your expectations for the rest of your stay. Please rest assured that this issue has been discussed with our Director of Rooms to ensure that this does not happen to another guest. We appreciate your patronage, and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hutto, Texas
Level Contributor
222 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 30 March 2012

this hotel is located by restaurants and stores that are open during the week. pretty much on the weekend, most of the places are closed. the hotel parking is expensive so we had to park a block away in a paid parking lot. very nice architecture around the hotel.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 2 April 2012
Thank you for your feedback! We are happy to hear you enjoyed your stay. We do try to stay competitive with the other downtown hotels when it comes to pricing, including our parking rates. For your safety, our valet parking offers security to your vehicles, and we just want to note that some of the surrounding locations do not have overnight surveillance. We hope that you will take that into consideration before selecting a parking location. Thank you again, and we look forward to, hopefully, welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Los Angeles at California Plaza

Property: Omni Los Angeles at California Plaza
Address: 251 S Olive St, Los Angeles, CA 90012-3002
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Los Angeles
#3 Spa Hotel in Los Angeles
#3 Luxury Hotel in Los Angeles
#4 Romantic Hotel in Los Angeles
#5 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni Los Angeles at California Plaza 4.5*
Number of rooms: 453
Reservation Options:
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Also Known As:
Omni Los Angeles At California Plaza Hotel Los Angeles
Los Angeles Omni

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