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“Excellent Hotel” 4 of 5 bubbles
Review of Omni Los Angeles at California Plaza

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Omni Los Angeles at California Plaza
Ranked #7 of 348 Hotels in Los Angeles
Certificate of Excellence
Houston, TX
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Excellent Hotel”
4 of 5 bubbles Reviewed 19 June 2013

4/5 Valet: We pulled up around 11pm Friday night and there was valet there so it's nice that they are fully staff all day and night at valet. We did for the valet $30 each weekend night and $40 for a weekday night. It was steep but better than looking for parking elsewhere. They do get fairly busy during the day so it's best to call down ahead. All the guys were very nice and worked way hard for the guests.

4/5 Lobby: Bright, clean, and elegant lobby. They had beautiful flower arrangements everywhere and fruit infused water for guests.

5/5 Check-In: Easy and prompt check in.

4/5 Elevators: Quick and I think there might even have been a sensor on the bottom floor bc it opened for us automatically.

4/5 Rooms: Large rooms with a great size bathroom. The curtains were nice and heavy to not let in that bright California sun. The beds were very comfortable and appreciative after a long drive and days of sightseeing.

3.5/5 Gym: The gym was nice and clean with just enough equipment. Plenty of towels and water for guests.

3/5 Location: the location is good in the two block radius but anything outside of that gets a bit shady so I wouldn't recommend walking around at night.

Value: Besides the valet, I thought the value for the room was great.

  • Stayed June 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AimeeinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 20 June 2013
We pride ourselves on the service and products we provide to our guests. We are delighted to hear that we hit a home run with you. We look forward to the next opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,493 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (383)
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English first
La Mirada, California
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 17 June 2013

My wife and I stayed at this hotel as part of a Birthday Celebration for a family friend. We are very familiar with Downtown LA Hotels so we thought we knew what we would be expecting. Suprisingly the Omni Hotel exceed all of our expectations. First the value for a room was very reasonable when compared to other Downtown Hotels. Second the Hotel had a small hotel feel yet boasted great ammenities and the service exceeded our experience with other large Hotels in Downtown. Third the restaurants at the hotel had great food and continued the cozy hotel theme. Lastly, the room itself was large and comfortable.

If you want to have a great dinner do check out Noe Restaurant in the third floor. The food is excellent. Service is a bit slow, but if you are not in a hurry things should work out fine for you, however make sure you sit at the patio and ask them to turn on the gas fire in your table. You will have a great night.

Breakfast at the Grand Cafe is pretty good. Like at Noe make sure you ask for patio seating as it is more comfortable than eating inside. The breakfast buffett is a good value and the deserts are excellent. Tip for those who get hungry later - you can take dessert to go, just ask the server for a box to go.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 20 June 2013
We are honored that you chose to celebrate your friend's birthday with us. It warms our hearts to know we were able to achieve our goals of exceeding your expectations. We look forward to having you visit again soon.
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Carpinteria, California
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 17 June 2013

I have stayed at the Omni before, but this trip was the best. I was looking for the gym and pool (I always have the best intentions and keep forgetting to ask when I check in, hmmm) with my friend, and stopped a man in white getting in the elevator to ask. Imagine my surprise when he introduced himself as Chris, the Executive Chef, and he took us to the pool and gym himself! What a class act! And this kind of service trickles down, from Diego at the front desk to the sweet and smiling maids. Even making the reservation with JJ was fun! Couldn't ask for better service or a more convenient location.

Room Tip: I like overlooking the plaza, or the front of the hotel.
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  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bredcats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 20 June 2013
We are very appreciative of your kind words. We will give the recognition to Chef Chris and Diego as well as all of our staff for the service they provided to you. If your travels ever bring you through Los Angeles, we hope you will remember the Omni Hotel.
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Las Vegas, Nevada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 15 June 2013

If you're looking to explore Downtown LA and all it's art-y offerings, this is the hotel for you. Walking distance to Walt Disney Hall, Dorothy Chandler Pavilion, MOMA and the pretty California Plaza. Nicely decorated room, clean, and appointed with the usual offerings. Staff were all friendly and efficient. Agree with other reviewers that valet parking is expensive, however, it's a major metropolitan area. Parking in big cities is always expensive. If you're planning on just the downtown offerings you will not need a car, but if you're looking to do anything else budget for that valet expense because you can't do LA car-less :-)

Room Tip: Stay on the levels allowing access to Club level if you can. It's nice to be able to grab a coff...
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  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 17 June 2013
The art centers surrounding the hotel are magnificent places to visit, and we are happy that you had the opportunity to take them in. We appreciate your feedback, and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 13 June 2013

We spent three nights at the Omni Cal Plaza during our California vacation. Not too much to add to other reviews. We did use the valet parking despite the high cost ($40) so that we could take our car in/out at will. The service was very good. We found a car to be quite necessary in LA with everything so spread out. We did not take advantage of the Town Car because it wasn't available the one time we wanted to use it to get down to the Staples Center area. Theoretically, it's a nice service though.

We chose the hotel due to its central location and the fact that it's pretty close to Dodger Stadium where we saw a game one night... and the fact that we've had great luck with Omni Hotels over the years. This was no exception. The service, while not overly friendly, was very professional and they seemed to want to help (Although I still can't believe that the concierge gave us three bar/restaurant suggestions where we could find the Dodgers on TV... and none of them had it on. No baseball fans around here???) The rooms were very clean and well-appointed. Our favorite part of Omni's are there beds/pillows and this location was no exception. Excellent nights' sleep throughout our stay. We had a great stay and would certainly come back in the future.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Terpdrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 14 June 2013
We appreciate your feedback, and are sorry to hear you had such difficulties finding an establishment with the Dodgers game on their TV. Our Noe Restaurant & Bar staff are more than happy to accommodate our guests' requests whenever possible. We are delighted to know, though, that your overall stay was enjoyable. Thank you for your loyalty to the Omni Hotels & Resorts!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, NY
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 June 2013

we spent the weekend here and definitely will be staying here next time we're in LA. The room was spacious, very nicely furnished and spotlessly clean but the real draw was the staff - everyone we met was polite, well informed, extremely well trained and, even more importantly, seemed to genuinely enjoy working at the Omni, so the entire experience was extremely positive.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ASNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 12 June 2013
Thank you for taking the time to share your appreciation! Your kind words will be an encouragement to our associates. We do hope you will remember us the next time your travels bring you to Los Angeles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 10 June 2013

The Omni Downtown is the closest hotel to the Los Angeles Art Complex (Colburn School of Arts, MOMA, Walt Disney Hall and the Dorothy Chandler Pavilion), at the center of Bunker Hill. The Omni is an excellent option if you want to stay for a weekend and explore the surrounding areas: The L.A. Historic Core, Little Tokyo, Olvera Street, China Town, and the Civic Center.

The hotel is modern and beautiful. The staff is friendly and helpful. I arrived a few hours early and they checked me in. My room was ready!

Everything in the room was perfect, and I had a magnificent view towards MOMA and the Walt Disney Concert Hall. The neighborhood is safe and you can walk to all of the areas I listed above. You will not need a car unless you want to drive to other parts of Los Angeles. I do not give five stars because the daily valet parking fee was a bit steep, but this is typical of hotels in Los Angeles.

Fun fact(s): the hotel is next to Angel's Flight and Angel's Knoll Park, and as you go down the stairs or down through Angel's flight you will find Grand Central Market. Go and explore!

Stayed May 2013, travelled as a couple
Helpful?
Thank carmtea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 11 June 2013
The Los Angeles Art Complex and the Grand Central Market are some great gems in our surrounding community. We are delighted to hear you were able to enjoy these sites. They are all within walking distance, but we do also offer a complimentary town car service within a 3-mile radius of the hotel. We hope you will be able to enjoy this benefit during your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Los Angeles at California Plaza

Property: Omni Los Angeles at California Plaza
Address: 251 S Olive St, Los Angeles, CA 90012
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Los Angeles
#3 Luxury Hotel in Los Angeles
#3 Spa Hotel in Los Angeles
#4 Romantic Hotel in Los Angeles
#5 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni Los Angeles at California Plaza 4.5*
Number of rooms: 453
Reservation Options:
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Also Known As:
Omni Los Angeles At California Plaza Hotel Los Angeles
Los Angeles Omni

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