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“Enjoy my stay, but not the in-room breakfast”

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Omni Los Angeles at California Plaza
Ranked #6 of 351 Hotels in Los Angeles
Certificate of Excellence
Vancouver, Canada
1 review
“Enjoy my stay, but not the in-room breakfast”
Reviewed 24 February 2014

Guest room is very spacious & quiet with good amenities. I asked for slippers and yoga mat, and they provided for free. Excellent courtesy hotel car service to get you anywhere to and from 3 miles of the hotel. Staff are very friendly, but not greedy. I paid good tips to them anyway due to good service. Room service for breakfast is the only negative experience, with single order of egg white frittata at $16 becoming $26 after all taxes, tips & other small hidden fees. But, the food quality was poor with overcooked burned frittata. The croissant ordered at $2.95 was a mini size. Would not recommend for room service at this hotel.

  • Stayed February 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Cecilia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 26 February 2014
We are truly disappointed to hear about your experience with Room Service. Please rest assured that your feedback has been shared with the appropriate department heads to ensure better quality service and product is provided to our guests. We are happy to hear that the rest of your stay was an enjoyable one, and we look forward to the opportunity to welcome you back soon.
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English first
Los Angeles, United States
1 review
Reviewed 24 February 2014

I purchased a Romantic Get Away package that they were offering for Valentine's weekend. The package included a nice room, a free bottle of wine, and $100 credit towards food and drinks. It was a nice surprise to walk into the room and have rose pedals in the bed and bath robes with slippers. I had only seen that in movies so I always wanted to walk into a room like that and to my surprise the Hotel helped me cross that off my list. Overall the hotel is clean and nice. Staff was nice. The NOE restaurant has a pretty romantic setting and the Grand Cafe restaurant is a must for brunch. The brunch buffet offered pretty good options and included endless mimosas. I'm a local so I'll most likely come back to the Grand Cafe for brunch every now and then. Overall pretty satisfied and definitely recommend.

  • Stayed February 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Reyna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 26 February 2014
Thank you for the opportunity to help make one of your dreams come true! We are thrilled to hear you had a memorable stay, and we welcome you back any time.
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2014

This hotel not only was clean, great shower head, beautiful and comfortable room, but the "SERVICE WAS OVER THE TOP". Just an outstanding place to stay while in LA! So close to LA LIVE and the LA Convention Center. Downtown property that far out rated the other 4 well known brand hotels which too were in our hotel options. So glad I got this OMNI as it was an Excellent property, FANTASTIC Staff, "from top down" and very comfortable place to stay!

  • Stayed February 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank jimh934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 23 February 2014

We stayed for two nights at the beginning of February after spending 23 nights on Arcadia Cruise liner through some very stormy weather. The hotel was an oasis of calm and quiet. Because we had to wait for a room as we had arrived early from the ship we were upgraded to a lovely bedroom, the bed was so comfortable with lovely white linen and soft pillows, we slept for some 12 hours. We had had lunch before being shown our room in the Grand Café which was very good. The breakfast the next day was equally impressive with something for everyone and lots of lovely fruit. The waiting staff were very helpful and efficient. The hotel is large and has nice sofas to chill out on and I can recommend the martinis in the bar.

I would recommend the Noa restaurant which serves some excellent fish soup and very good main courses again the waiter was very helpful and efficient. If we ever stay in Los Angeles again we will certainly stay at this lovely hotel again The flower arrangements were also very beautiful.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Patricia186460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, 26 February 2014
We are very happy to hear you made it through your cruise safely, and that we were able to provide a haven of rest for you after such an extended trip. Your comments are greatly appreciated, and will be shared with our entire staff. We look forward to the opportunity to welcome you back soon.
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Corvallis, United States
1 review
Reviewed 23 February 2014

Excellent hotel, would highly recommend this hotel for business in downtown LA. The quietest hotel I have ever stayed in. Utilized the fitness center. Great wifi, friendly staff. Just an overall great place to stay in LA.

  • Stayed February 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Debbie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, United States
1 review
Reviewed 22 February 2014

Bed and pillows were very comfortable. My room was on the 12th floor and with the window closed rarely heard any outside noise. Being a select member the free delivered morning drink and free wi-fi was great.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Sandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky Mountain House, Canada
1 review
Reviewed 22 February 2014

Sensational staff and accommodations. The town car is a great feature. All in, this hotel was a very pleasant surprise and gem of a place to stay. Highly recommend it as a must stay location in Los Angeles.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Ralph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Los Angeles at California Plaza

Property: Omni Los Angeles at California Plaza
Address: 251 S Olive St, Los Angeles, CA 90012-3002
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Los Angeles
#3 Spa Hotel in Los Angeles
#3 Luxury Hotel in Los Angeles
#4 Romantic Hotel in Los Angeles
#5 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni Los Angeles at California Plaza 4.5*
Number of rooms: 453
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Also Known As:
Omni Los Angeles At California Plaza Hotel Los Angeles
Los Angeles Omni

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