I stayed for two nights this weekend, and felt the interior of the hotel was second to none. The customer service in all areas of the hotel was outstanding. We did have problems with a group of guests who were being excessively noisy on the Saturday night, but the Night Shift front desk dealt with them quickly. The exterior of the hotel is less picturesque, and the outside seating area is only available after 3pm which we found strange. There is a pool, which we had struggled to find information on prior to our visit, and its a small functional facility. But the main problems are the lack of shade - no umbrellas available - and lack of drinks facilities. Unfortunately the air conditioning units are whirring above your heads while 'relaxing' at the pool too, but perhaps with some small investment in the aesthetics this would not be a big issue. Overall a very nice stay in the heart of LA.
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- Also Known As:
- Omni Los Angeles At California Plaza Hotel Los Angeles
- Los Angeles Omni