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“Great Hotel & Staff”

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Omni Los Angeles at California Plaza
Ranked #8 of 358 Hotels in Los Angeles
Certificate of Excellence
Reviewed 3 July 2014

We went to LA (from Toronto) for a wedding and stayed just 2 nights (Fri/Sat).

The valet staff were very nice and helpful, We paid $ 30.00 per day for the parking. We did not mind paying because our stay was very short.
The front desk staff were very good and nice. The room, beds/pillows were comfortable
.
Very few items were in the breakfast menu, but it was very good. We enjoyed the breakfast.
Very lovely hotel and located in a convenient place to LAX and Hollywood.

We normally do not stay in a 4 star hotel. So this was little expensive for us, even though our stay and the purpose was fulfilled. We enjoyed and loved their service.

  • Stayed: June 2014, travelled with family
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Thank suerama13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 8 July 2014

Thank you for letting us know that you had such a lovely stay during the festive wedding weekend. We're glad we could exceed your expectations and provide you with a relaxing and pampering environment during your visit. We hope you'll try other Omni hotels during future travels!

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1,904 - 1,910 of 3,961 reviews

Reviewed 2 July 2014

My stay was very comfortable and I joined the Select Guest program just prior to arrival. Benefits promised during enrollment were fulfilled without a hitch by the hotel staff. Door key card was problematic but minor in the grander scheme of things. Great stay!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

I would certainly stay there again, and recommend it to my friends and family! The hospitality and attention to detail was evident from check-in to check-out. HFTP accommodation bureau must be commended for choosing the OMNI AT CALIFORNIA PLAZA as one of the Hotels for HITEC 2014. It was a great place to relax after the conferences and walking the floor and viewing the exhibits.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Norma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 9 July 2014

We're so glad you enjoyed your stay. It was a pleasure hosting you and the HITEC 2014 attendees. We look forward to welcoming you back for buiness or pleasure!

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Reviewed 1 July 2014

Another stay at the Omni, another great week. Comfortable rooms, nice bars, excellent service. Located close to the convention center with shuttles run regularly and a 5 minute drive to LA Live area. Great restaurants and shopping within minutes.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Erin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 3 July 2014

Erin,

Thank you for loyality! We're so glad we could exceed your expectations. We look forward to being of service when you return.

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Reviewed 1 July 2014

Grist location, across the road from Bunker Hill metro,which is a relatively new clean and safe terminal. Local volunteers walk the streets to help the street people to make sure tourists aren't bothered. Had no trouble at all.
Walking distance to Union, Chinatown, Staples Centre, and 1 minute away (at the intersection at the base of the hill it sits on), the local bus which takes you past Rodeo Drive to Santa Monica Pier.
Joined their rewards scheme, and had a free light room breakfast every day!
Gym was rather small pool was reasonable size but not a lap pool ie full size.
Gary the driver was a great feature. He'll drop you off within 5mns for a small tip, and pick you up for same!
Only problem was if you walked downtown, you'll burn a few calories getting back to your hotel, as it's uphill!

Room Tip: Don't pay extra, all rooms are great quality and this hotel is not cheap anyway!
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  • Stayed: August 2013, travelled solo
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1  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 3 July 2014

We're so glad you found our location so ideal for exploring Downtown Los Angeles. Gary will be pleased to hear that you enjoyed his service. The complimentary transportation within a three mile radius of the hotel in our town car is a convenient way to visit the area. On your next visit, you may want to stop by Noe Restaurant for appetizers or dinner. There is a nice outdoor patio with fire pits where you can enjoy the view of California Plaza.

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Reviewed 30 June 2014

The Omni is a truly excellent, first-class hotel and it should be for the price! I was in Los Angeles for the premiere of one of my films and picked the Omni partly because it was a special occasion and partly because of the hotel’s proximity to the theater where the screening was being held. The Omni’s rooms are extremely attractive, ultra modern and comfortable, and the location is great, with a variety of L.A. attractions nearby. I upgraded to the Club level and am glad I did because the view from the executive lounge on the 17th floor is stupendous at sunset. Club level guests also receive a superb complimentary breakfast, as well as evening cocktails with delicious light buffet in the lounge. I would have liked the Omni even more if my one night there hadn’t cost $400! If you want to treat yourself to a memorable stay in a beautiful hotel (or if the company is paying) this is a fine choice. My only gripe with this otherwise exemplary property is that they have the nerve to charge for internet access. Really? $400 a night and you’re going to charge me an extra $9.95 for internet? I find it amazing that a $40/night Motel 6 will provide free WiFi, while the Omni — at ten times that amount per night — is tacky enough to charge for something all modern travelers consider to be a basic service. Why not charge for showers as well? That very poor management choice cost you one star and you really deserve five, so I suggest you re-think your position.

Room Tip: As other reviewers have noted, the corner rooms are large and the higher floors have excellent views...
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  • Stayed: June 2014, travelled on business
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Thank WhatWasAndWillBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 3 July 2014

We greatly appreciate the detailed review of your stay with us and are glad that you enjoyed your accomodations as well as the amenities of the Club Lounge. We sincerely value your business. Thank you for sharing your thoughts on the Wi-Fi access. We are one of the few upscale brands that offer complimentary internet access based on enrollment in our Select Guest program, for which there is no fee. Membership offers various amenities including complimentary morning service delivered to your room. We hope you will consider returning to our hotel as well as staying at other Omni Hotels & Resorts during your future travels.

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Reviewed 30 June 2014

The Omni in downtown LA is very average. The room felt like it has been a few years since being updated and they went the cheap route on many of the items, including and ironing board and iron that reminded me of my college dorm. I booked this location because it had a gym that opened early, but the gym has only the basics of equipment, had the temperature locked in at 75 degrees and no airflow. I was going to leave a comment, but the comment card box had no comment cards to fill out. I called the front desk and was informed someone would look into it. The next day it was set to 72, but still too hot for a gym with no moving air. On a positive note, the beds were extremely comfortable!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 1 July 2014

We are truly disappointed to hear that your stay did not meet your expectations. Your feedback will be a great help for us to re-visit areas on where we can provide better service and products to our guests. We hope you will provide us another opportunity to show you what true Omni service is.

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Additional Information about Omni Los Angeles at California Plaza

Address: 251 S Olive St, Los Angeles, CA 90012-3002
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Los Angeles
#4 Romantic Hotel in Los Angeles
#4 Luxury Hotel in Los Angeles
#4 Spa Hotel in Los Angeles
#5 Family Hotel in Los Angeles
Price Range: £160 - £404 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Los Angeles at California Plaza 4.5*
Number of rooms: 453
Reservation Options:
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Also Known As:
Omni Los Angeles At California Plaza Hotel Los Angeles
Los Angeles Omni

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