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“Central location and well appointed rooms”

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Luxe Sunset Boulevard Hotel
Ranked #15 of 355 Hotels in Los Angeles
Certificate of Excellence
Reviewed 26 March 2013 via mobile

We actually had some issues regarding charges and service but the manager went out of her way to remedy the situation and made no excuses. She obviously wants her guests to be happy with their stay. This is refreshing ! Things to keep in mind; $25 parking charge , no jacuzzi, right off the highway which is convenient but noisy so bring earplugs, well appointed rooms with many amenities. Overall this is a beautiful and peaceful hotel and now that we know what to expect and that the management takes such good care of their guests, we will be back.

  • Stayed: March 2013
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Thank boots279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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736 - 742 of 1,183 reviews

Reviewed 25 March 2013

My friend and I chose this hotel because she was attending a summit here, and it turned out to be an amazing experience!! What really makes the Luxe Sunset stand out is the staff; in fact I have never been at a hotel where the staff has been as consistently accomodating and friendly as the Luxe Sunset. From parking to reception to the restaurant, every employee was great and genuninely warm! The service alone made me feel pampered, but on top of that the rooms and amenities were also top notch. Excellent hotel, I will definitely stay here again.

  • Stayed: March 2013
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Thank sometimesalways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2013

Perfect location and hotel for us. We were visiting colleges in LA, and UCLA was just down the road; a complimentary ride from the hotel! Our spacious room was clean and ready when we arrived, and we heard no highway noise. We enjoyed our meals at the hotel restaurant and found the prices to be the norm. Rita, at the reception desk, was incredible helping us with restaurant suggestions and reservations. I would definitely stay there again.

  • Stayed: March 2013, travelled with family
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Thank Mystique J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013

Checked in around 4 and went to my room. Room description says there is a balcony; I paid about $30 bucks more for it. There is no balcony in this room. Called the front desk: they said, oh, only a couple of the rooms of that class don't have a balcony. If you want to wait 45 minutes we can put you in one with a balcony. After several hours in traffic, no, I do not want to wait 45 minutes to get the kind of room I reserved. Perhaps the room description should not promise a balcony since customers like myself will be disappointed when they don't get what they paid for.

  • Stayed: March 2013, travelled as a couple
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1  Thank franktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this reviewResponded 26 March 2013

Dear franktraveller,

I would like to take this opportunity to apologize for the experience you had with us. I can assure you that this is not typical. I have reached out to you privately to discuss this matter in detail and hope to speak with you soon. Please know that we pride ourselves on our personalized and genuine customer care and I would greatly appreciate the chance to prove this to you.

I look forward to speaking with you!

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Reviewed 20 March 2013

Absolutely loved this hotel. In a 400 square mile city, this hidden oasis, with candle fragrance, lush landscape, pristine grounds, clean lines, peace inspired rooms, and warm staff was quite a surprise. The food and wine choices are excellent. This boutique hotel won't disappoint you.

Room Tip: I enjoyed staying in the main building as no shuttling was required.
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  • Stayed: March 2013, travelled with family
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Thank cherylyvonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this reviewResponded 23 March 2013

Dear cherylyvonne,

Thank you so much for joining us and your wonderful depiction of our property! We strive to create a tranquil escape in heart of a big city for our guests. We are pleased that you had such a good experience and we look forward to welcoming you again soon!

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Reviewed 15 March 2013

Luxe Summit Belair -Excellent Location, Excellent Value, Lulu Juarez - you are great! thank you, The Reception staff were very friendly, Valet parking efficient, Location is near everything in West LA and near to Santa Monica, Bev Hills and the 405 freeway. Although this is not a destination hotel, it is very reasonably priced and its location make it an excellent choice. Lulu Juarez manages the guest services and maid services, and she made the stay personal. She was always checking in on the family and making sure the rooms were in turned over promptly. The rooms are as nice as the 5 star hotels in Santa Monica and way less in price. The rooms are clean. By the way- the breakfast and the bar are fantastic, We use this hotel all the time. THANK YOU

Room Tip: Quiet room near the pool , west and north facing
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  • Stayed: March 2013, travelled with family
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Thank Philip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this reviewResponded 23 March 2013

Dear Philip A,

We truly appreciate your endorsement of our property! It was a pleasure having you and your family spend such a special occasion with us. We couldn't agree more with your description of Lulu Juarez. She is one of our most tenured and treasured employees. The entire team looks forward to welcoming you again soon!

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Reviewed 14 March 2013

We recently hosted a conference at the Luxe and everyone raved. We could not have asked for better service, a lovelier venue, and more delicious food. The location, half-way between the city and valley and just off the 405 freeway was central for our guests coming from throughout the LA area. Our presenters stayed at the hotel and felt well pampered. Conference attendees kept saying: "I can't believe this is conference food." "The outdoor patio (where we had lunch) made us feel like we were at the loveliest resort." "The service was incredibly attentive." We hope to come back on an annual basis. Thank you!

  • Stayed: March 2013, travelled on business
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Thank Miriam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this reviewResponded 20 March 2013

Dear Miriam H,

Our Catering and Events Team could not be happier to read about your recent experience at our property! Your thoughtful descriptions about our venue are much appreciated. I know that our Executive Chef will be thrilled to hear about the comments on how the food was such a "hit". We do pride ourselves on our personalized and attentive service, so it's a pleasure to know that is what your guests experienced with us. On behalf of our Team, we would love host your event every year and look forward to welcoming you and your guests back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luxe Sunset Boulevard Hotel

Address: 11461 W Sunset Blvd, Los Angeles, CA 90049-2031
Phone Number:
Region: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Los Angeles
#25 Luxury Hotel in Los Angeles
#36 Family Hotel in Los Angeles
Price Range: £166 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxe Sunset Boulevard Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Luxe Hotel Sunset Boulevard is an in-town boutique resort, situated on seven secluded and beautifully landscaped acres in one of Southern California's most accessible and exceptional locations. Located at the entrance to the exclusive suburbs of Bel-Air and Brentwood and just below the famed Getty Center, and minutes from UCLA, the hotel is at the gateway to Los Angeles and its surrounding communities. The hotel offers a stylish and supremely comfortable California-modern look and welcoming, professional, personalized care. ... more   less 
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Also Known As:
Luxe Hotel Los Angeles

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