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“Experience Hollywood,s luxe at its best”

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Luxe Sunset Boulevard Hotel
Ranked #17 of 350 Hotels in Los Angeles
Certificate of Excellence
Montreal, Canada
2 reviews
“Experience Hollywood,s luxe at its best”
Reviewed 17 August 2014

I stayed at Luxe in Brentwood LA for a week with my 16 year old daughter. We didn't want to do the typical tourist scene. From driving down Sunset boulevard's scenic roads down to the ocean to visiting the stunning view and collections of the Getty museum next door, the Lux hotel is conveniently located and a luxurious oasis to go home to after a long day. The salt water pool was a pure delight and the service attentive.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Fancyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, 16 September 2014
Dear Fancyo,

Thank you for taking the time to let us know about your stay with us. I'm pleased to see that you were able to take advantage of our location and visit the surrounding attractions. We appreciate your comments and look forward to welcoming you and your daughter back soon!
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1,111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (266)
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Haifa, Israel
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 August 2014

The location just off the highway is convenient in my opinion. The hotel is divided into two parts, I got a room on the upper part where the pool is. The room is quite nice and large.
Hotel staff, including reception and valet parking, were all very nice and helpful.
Tried the room service once and it was very good, food arrived quickly and was delicious.
The pool is nice but a little small.
On the downside, the hotel room walls are a bit thin so you get some noise from the hallway; there's no soda machine or sundry store on site; and the in-room telephone prices are pretty steep.

All in all I'd definitely consider staying again.

  • Stayed August 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank LironHaifa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, 15 September 2014
Dear LironHaifa,

Thank you for taking the time to let us know about your stay. We appreciate your comments about the staff and room service. Just to note on your next stay, we do have a gift shop that has many different sundry items and also some unique gift ideas as well. It is located on the Lobby level and is available 24 hours.

We look forward to your next stay with us!
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Fairfax County, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

From the time you step onto this phenomenal property until you leave, the staff is 100% committed to making sure you have a fantastic experience, they attend to your every need.....and seem to know your wants before you do.

There were so many employees who made my stay unforgettable (Jana, Chris, Kayla & David) and my apologies....as I can't remember the name of the gentleman who drove the shuttle....but everyone was so personable, and extremely attentive.

The room was very spacious, and the food was simply delightful. If you are visiting LA.....I highly recommend this hotel for your stay.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Kia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, 15 September 2014
Dear Kia D,

Thank you for the review of your stay with us! Our staff prides itself on providing our guests with genuine, personalized service and they will be pleased to know what an impact they had on your stay. On behalf of the staff, thank you for the kind words.

We look forward to welcoming you back soon!
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New York City, New York
Level 6 Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 August 2014

Rooms are very sexy, but unfortunately, it was dark. There were a few things in the room not functioning. The safe's battery was dead, hair dryer broke and took a half hour to replace while getting ready for a wedding, the door was knocking in between its panel because it was missing the foam pad - maintenance guy said he would find one, but he didn't. Toilet kept running with a leaking flap. Horrible closet. Small, dark, and due to the height of the pole being low down, it folded her dress against the floor. I understand real estate is real estate, but I was NOT a fan of the hill and the necessary driver system to get TO/FROM lobby and main area. The walls are ultra thin. We woke up both mornings to people outside our room, talking at normal volumes. It was like they're in the room. The lamp is mounted in the bathroom on the mirror, directly where my face is, so I actually had trouble doing my hair and tying my tie, the mirror by the door was useless, because it was so dark. Lastly, I asked for an extra hour, even half hour check-out time and they continued to say "Sorry, we're booked".

But there were positives. The rug was ultra plush, great bed! Very interesting 4-post frame. And the TV featured a nice Guide system. The gym was nice given it's size. The location was great being right near the 405/Sunset. The pool was nice, but sleepy. Music should be louder and the bar should probably be in the center. Nice cabanas.

I wouldn't see any reason to revisit this property, especially since I submitted this feedback to management and never heard back.

Room Tip: Lower level if you'll be using the lobby and the bar. Upper level is best for pool, working out...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank NYC-G-Unit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, 15 September 2014
Dear NYC-G-Unit,

I was disappointed to read about your stay with us. There is no excuse for items to not be functioning properly in the room, for that I do apologize. Obviously, we did not meet your expectations and I have sent you a private message in hopes of discussing this further.

I look forward to speaking with you.
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Harleysville, Pennsylvania
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

Stayed at the Luxe Sunset for 4 nights and will definitely stay there again on our next visit to LA. All staff were extremely helpful and friendly. We stayed in the pool / spa building which I really liked. Our room was on the 1st level with a patio facing a very nice pool area. The room was spacious, clean and comfortable. The bathroom particularly spacious with a full tub and separate big shower. Liked that the restaurant served breakfast during the week until 11am which allowed us a leisurely start to the day. Took advantage of the spa for a relaxing massage. I liked that it was a little secluded for a quiet retreat after a busy day sightseeing. Easy access to the Freeway to quickly get to area attractions. Highly recommend the Luxe Sunset!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, 15 September 2014
Dear Robin H,

It was a pleasure to read about your stay with us. Thank you for such a thorough description of our property! I will be sure to pass on your kind comments to our staff and we all look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrnambool, Australia
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014

We were very happy with this hotel. Would definitely stay there when next in LA. Very friendly staff go out of their way for you. Breakfast and dinner were good and the pool area was lovely. A bit of a hike up a hill to get to the pool but the staff are only willing to drive you up the hill.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liza M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, 15 September 2014
Dear Liza M,

Thank you for the review of your stay with us. Thank you for the kind words about our staff.
We look forward to making Luxe Sunset Boulevard Hotel your home away from home!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
Level 4 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 August 2014

Loved our room at the spa- and poolsection of the hotel, nice view to Getty center. Huge, clean room with balcony. Very nice pool area, not crowded at all, bar, room service at pool. Nice restaurant were they managed to get me a wine that wasn't on their list :-D
Only drawback is that you have to drive everywhere, but I guess that's LA for you! You can ask the employees to drive you to Getty Center (a must-see!!!) or other places in reasonable distance.
Highly recommended (ask for a room at the spa section..)

Room Tip: Spa section - ask for view to the pool. Second floor (no elevator!!) is the best!
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank SunseekerOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, 9 August 2014
Dear SunseekerOlso,

Thank you for the review of your stay with us! We appreciate the kind words and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luxe Sunset Boulevard Hotel

Property: Luxe Sunset Boulevard Hotel
Address: 11461 W Sunset Blvd, Los Angeles, CA 90049-2031
Phone Number:
Region: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Luxury Hotel in Los Angeles
#17 Business Hotel in Los Angeles
#36 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Luxe Sunset Boulevard Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Luxe Hotel Sunset Boulevard is an in-town boutique resort, situated on seven secluded and beautifully landscaped acres in one of Southern California's most accessible and exceptional locations. Located at the entrance to the exclusive suburbs of Bel-Air and Brentwood and just below the famed Getty Center, and minutes from UCLA, the hotel is at the gateway to Los Angeles and its surrounding communities. The hotel offers a stylish and supremely comfortable California-modern look and welcoming, professional, personalized care. ... more   less 
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Also Known As:
Luxe Hotel Los Angeles

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