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“Review for the new Line, 2014”
4 of 5 bubbles Review of The Line

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The Line
Ranked #33 of 348 Hotels in Los Angeles
Certificate of Excellence
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Review for the new Line, 2014”
4 of 5 bubbles Reviewed 7 January 2014

This review is for the new Line which opened Jan 1, 2014.

Pros: Amazing interior design, probably the most beautiful and visually innovative hotel I have ever stayed in. Floor to ceiling to wall window illuminates the whole room through a lifting screen, awesome art objects throughout the room, good bathroom with great water pressure and amazing towels. Thick exposed concrete walls make for a very quiet, sunny, peaceful room. Extremely comfortable bed.

Cons: Very unpleasant 'mandatory' valet service operating for the hotel. We were extremely offended when we arrived at the hotel and were informed self-parking was prohibited and we had to pay $35 a day for the valet. This was not mentioned anywhere in our reservation or on the website, and when you add the tips, you're looking at $40+ a day in an unforeseen expense. The valets themselves would rush us in and out of our car, and would seemingly expect to be tipped at drop off as well as pick up. All of this added to a certain disingenuousness in the hotel's atmosphere... it supposed to be 'inspired' by a partnership with Chef Roy, the kogi food truck guy, yet it is far from the unpretentious, thrifty philosophy that drives his business and koreatown culture in general. Look, I get it that this is a nice 'central LA' hotel, so at least act like it. No coffee in the room. Neighborhood quiet at night, though a good 24 hr restaurant down the road. Room not cleaned one of my nights, vacant stare given by the hipster staff rather than an apology or offer to bring in housekeeping. Air-conditioning unresponsive and not working yet, we were variously overheated or cold throughout our stay.

In sum, I'm glad we got in on this place during the soft opening, and their interior designer needs to be given an award for this place. If you're willing to pay the $300+ it will undoubtedly cost a night after the soft opening, it will be probably be worth it relative to other LA hotels... but expect to feel a bit strange blowing piles of dough on cocktails and appetizers in a hotel that espouses the virtues of Roy Choi, when people down the street are paying $2 for their own korean tacos.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Svenn123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh B, Guest Relations Manager at The Line, responded to this review, 4 February 2014
Svenn,
Thank you so very much for taking the time to share with us your experience. As you mentioned we were in the soft opening stages and we can only apologise that the valet parking service did meet your expectations. This is something I am looking into.

We are very proud of our design and like you said the floor to ceiling windows make our rooms the perfect way to start your day when the sun is shining. I hope that you will return to the property once our F&B outlets open to experience Roi Choi and his delicious food along with our new Lobby Bar. Hope to see you soon.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about The Line

Property: The Line
Address: 3515 Wilshire Blvd, Los Angeles, CA 90010-2301 (Formerly The Wilshire Hotel Los Angeles)
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Los Angeles
#15 Luxury Hotel in Los Angeles
#31 Romantic Hotel in Los Angeles
#52 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Line 4*
Number of rooms: 384
Official Description (provided by the hotel):
Each room at The LINE Hotel features custom furnishings, local artwork, and floor-to-ceiling views of Los Angeles. LA's own Roy Choi oversees The LINE's three restaurants - including Commissary a working greenhouse restaurant that spills out to The LINE's pool deck. Citrus trees and scented flora and its open year-round to hotel guests surround the outdoor pool. The LINE also hosts POKETO, a local design shop, and BREAKROOM 86, a nightclub by Houston brothers. The LINE is centrally located in Koreatown with easy access to Beverly Hills (6 miles), Downtown (3 miles), and Hollywood (3miles). Complimentary access to LINUS x LINE bicycles is available to all hotel guests along with 24-hour gym access. At The LINE Hotel, wifi is always free. In addition, there are free yoga classes every Saturday for hotel guests. ... more   less 
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Also Known As:
Wilshire Plaza Hotel Los Angeles
Los Angeles Wilshire Plaza

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