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“Not so grand as it looks. You get what you paid for. but prepare for $$$ parking, but great location”

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Millennium Biltmore Hotel Los Angeles
Ranked #96 of 349 Hotels in Los Angeles
Vancouver
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Not so grand as it looks. You get what you paid for. but prepare for $$$ parking, but great location”
3 of 5 bubbles Reviewed 9 September 2010

My hubby and I stayed at this LA hotel for 4 nights for our anniversary getaway. We booked it on expedia after checking out other travelers' advices and balancing out the price (at the time of booking this hotel was the only hotel in downtown that still remains affordable after the sales). This hotel has quite a character to it . Grand Hollywood classic. We took a peek at their ballroom, it is very nice and grand but yet still remain a characteristics vintage look to it.

Checking in at the hotel, the hotel looks pretty grand on the outside. We were greeted by friendly , helpful staff at the front desk, going up to our room thru nicely decorated hallway with high vaulted ceiling. So far so good , pleasantly surprised. But then the surprise went downhill from there as we were looking for our room. Thru a long long hallway we finally located our room at the far far far end of the building. We entered with the key but to find ourselves in a small gloomy room with 2 doors - 1 of them is rm 772, our room. We were like "OK..what now". Upon opening the door, we've found ourselves in a rm of a reasonable size for a king sz bed rm. The bed is ok (very soft with no back support just like many other hotels). The carpet is so so (my hubby mentioned the carpet might has flea as he felts itchy after walking barefoot). The air conditioning was acceptably noisy but effectively cold. However the room does not have the amenity you usually find in even a lower grade hotel; there is no fridge/freezer, no internet (they charge you for a fee though at $11/night or something). It is quite disappointing. The most ridiculous find - the TV, a 15" tube projection, it is an antique - just like the hotel itself!! The washroom is very spacious, but I wish it has an exhaust fan, the toilet bowl is clean with no pee stain ring, and a fixture that provides enough counter space for the guests to spread their necessities.

Parking - it is a HUGE problem. Upon arriving at the hotel (we flew in from Vancouver, rented a car at the airport), we were shocked to learn that the hotel offers valet parking for a whooping $44 overnight. You can find park it yourself for $16 /night at the Perishing Square underground parking across the street, or if you can walk for 1/2 a block, you can find it cheaper for $12/night at a public parking on Oliver Street. It is monitored, bright, well-lighted - many exotic cars tend to park there overnight, so security gotta be good.

Location - in the heart of LA downtown. Close of transit and train station. Reasonably close to many LA attractions and highways. You don't have to waste much time getting to and from the highways.

  • Stayed August 2010, travelled as a couple
    • Value
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Helpful?
2 Thank Lilmcnugget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,874 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Sydney, Australia
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 September 2010

This hotel was stunning. Regal. Romantic. Beautiful. The staff however were not so stunning. Unfriendly and unhelpful. Not a good way to greet and treat paying customers.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank charlieannepascoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillenniumBiltmorePR, Public Relations Manager at Millennium Biltmore Hotel Los Angeles, responded to this review, 7 September 2010
Thank you for taking the time to post a review here on Tripadvisor - it's always nice to hear that guests enjoyed the incredible architecture and design of the Biltmore. We are incredibly sorry however to hear that your experience with our staff was not up to par. Without knowing the specifics I unfortunately am not able to address anything in particular, however did want to offer an apology and hope that you will visit us again soon so we can have another chance to show you how important service with a smile is to our company culture and guest interaction.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 September 2010

Only stayed 2 nights but a gorgeous hotel. There wasn't much going on outside of the hotel but the hotel bar was great and staff really friendly and helpful.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank edwardsa406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metro Atlanta
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 August 2010

I grew up in los angeles so I know the city well. As a young girl I remember the two most beautiful hotels iin town - The Biltmore and the Ambassador. I have stayed at the Biltmore at least 3 times in the last 6 months because of business in the area. I have always found its staff to be one of the best in the business. Here are some things that happened. The staff is grest and very accommodating. They are also full of knowledge as to how to get to certian areas - advised me once it would be easier to take the subway than try the bus or a cab. My rooms have always been clean and spacious and when I requested certain things I got it. There were never any problems. On my last stay something strange occurred. The desk clerk told me she was going to put me in a different style room and if I did not like it, to come back and they would change it. At first I was shocked. It was a family suite from the old days. You walked through the door and there were two doors. That room turned out to be large and very nice. I have just loved staying here.

  • Stayed June 2010, travelled on business
    • Value
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Helpful?
1 Thank Justineisu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
devon, uk
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 15 August 2010

We stayed in this hotel 4 years ago and really liked it, so returned this year. We were equally impressed with the hotel, the staff are fantastic so polite, friendly and make you feel special. The rooms are clean and spacious and along with the amazing lobby this makes for a very special experience. We returned 4 days later when we got back to LA it was that good! I would recommend this to anyone!

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank MoopyMooMoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington Beach, CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 August 2010

I love staying here. Always excellent service, the attendants at the front desk are always very welcoming and helpful, all staff members are warm and ready to assist - it's just an enjoyable, relaxing atmosphere.

Upon entering it's like it's own little world, despite the fact that it's in a relatively busy area in Downtown LA. You could spend the whole weekend in the hotel and not get bored - multiple restaurants, shops, amenities - the dining can't be beat, and love that there is variety of tastes to choose from. The breakfast is divine - you can choose from the menu or select the buffet option.

The rooms are very private and quiet, and the standard room for the inexpensive rate cannot be beat. You're able to stay in one of the nicest hotels in Downtown Los Angeles without breaking the bank - WIN!

The Biltmore has several locations for dining, all different types of cuisine:

La Bistecca has exquisite dinner entrees and desserts. The servers are welcoming, polite, and on top of their game. I never had to ask for anything - they were always two steps ahead of me.

Smeraldi's Restaurant has an excellent breakfast menu and an excellent breakfast buffet. The servers are here are also run the restaurant well.

Dinner at Sai Sai was another excellent experience. The food is cooked just right, preparation was rather quick, and the display was one of a kind - one of the best dining experiences I've had for Asian cuisine.

The lounge connected to the lobby has a full bar, menu, and sitting area where you can just relax with cocktails. I went on a Friday evening once and there was live Jazz til 2 AM. The cocktails were delicious, and with complimentary bar snacks. If you're looking to visit the Biltmore but don't plan to stay, visiting one of the restaurants or the lounge is worth the visit alone.

Whether you're a visitor to town or a local, you must experience the Millennium Biltmore stay - it is heaven. A way to get away without going too far :)

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
3 Thank Flight421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monte-Carlo, Monaco
Level Contributor
149 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed 30 July 2010

after reading some negative comments here lately on this lovely oldfashioned and stylish hotel, I feel obliged to react, be it already one year after our stay in this place. this is an old grand luxurious hotel, well maintained, a real 5 star hotel, and with honest people working there : the valet parking is so expensive but they immediately guided me to the cheap overnight parking rate of around 15 usd in the underground parking opposite the hotel which is very easy to find; we paid only 76 euro for the night for two adults and two children via british airways and loved the wonderfull decor; all was nice and clean, and my children loved to see that a movieset for CSI NY (yes, in LA ... ) was filming there the next day ; we will try and go back this end of August and hope this time no filmcrew will block the pool entrance ...

  • Stayed August 2009, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kortenbergtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Millennium Biltmore Hotel Los Angeles

Property: Millennium Biltmore Hotel Los Angeles
Address: 506 South Grand Avenue, Los Angeles, CA 90071-2602
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 349 Hotels in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Millennium Biltmore Hotel Los Angeles 3.5*
Number of rooms: 683
Official Description (provided by the hotel):
The historic Millennium Biltmore Hotel has been a legendary Los Angeles landmark since 1923. With exquisite Spanish-Italian Renaissance architecture, including stunning hand-painted ceilings, it's rich history is most noted for its connection with the Oscars - the founding banquet for the Academy of Motion Picture Arts and Sciences was held in the Crystal Ballroom in 1927, where the original "Oscar" statuette was sketched on a Biltmore napkin, and eight Academy Awards banquets were held in the Biltmore Bowl during the '30s and '40s. ... more   less 
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Also Known As:
Millennium Biltmore Los Angeles
Los Angeles Millennium Biltmore

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