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“Great Location in terms of access to the Financial and Business District” 4 of 5 bubbles
Review of The Westin Bonaventure Hotel & Suites

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The Westin Bonaventure Hotel & Suites
Ranked #56 of 348 Hotels in Los Angeles
GreenLeadersGold level
New Delhi, India
Level Contributor
112 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great Location in terms of access to the Financial and Business District”
4 of 5 bubbles Reviewed 3 April 2014

The hotel is really large-you need a map to go around. The lobby (nothing like what I have ever seen) is so large that it comprises several footbal pitches. There are four or five blocks and each one is serviced by a separate set of elevators. The check-in service is prompt and efficient. We arrived after a trans-continental flight at after 11pm and the lobby was buzzing. Rooms are large but mine was adjoining the elevator which was slightly noisy and kept me awake for a while until I got used to the sound and the vagaries of jet lag ensured a few hours of sleep. Breakfast is my pet grouse for US hotels and The Westin lived up to expectations. There was a long line at the quick service counter and the sit-down service is only for people who have lots of time to kill. A buffet would have been ideal.

Room Tip: Ensure that you are far away from any elevator
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  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GoggleEyedTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,764 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (473)
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

It's a pretty standard Westin Hotel with very comfortable beds, nice shower, large lobby and glass elevators. The location is good if you're looking to stay in downtown LA...close to transit, shopping, restaurants, etc.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trdarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

The first time we stayed at this property I was less than impressed due to issues at check in. This second time was a completely different experience! We were checked in almost immediately and found ourselves in a very clean room perfect for the three of us. Our first night we ate at the revolving restaurant and it was excellent. We enjoyed breakfasts both in the starbucks area in the lobby and the lobby restaurant. In all restaurants we enjoyed very attentive service and excellent food. Housekeeping was above average on this stay - consistent in the time of cleaning and just superb in their attention to detail. I know others have commented on the price of parking - however I like that you have in and out privileges and that I have never waited for my car with a call requesting same from our room. All in all, I must say that we were totally impressed with the Westin Bonaventure and a special thanks to Kristine and Crisitina for being so helpful with our stay. Truly a great experience ---- cant wait to return!

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bostonstm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 31 March 2014

Stayed here for one night. Rooms was on the small side and a little cramped but otherwise comfortable. Concierge recommended Cucina Rustica for dinner (2 blocks away) and made us a reservation. Good restaurant.

I was on East coast time so I was wide awake a 4:00 a.m and went to the lobby and worked for a few hours (Free wifi in the lobby area). Starbucks is outside the hotel just a block away. The highlight was breakfast buffet in the morning. Rehan in the Lakeview Bistro took excellent care of us. He went out of his way to make sure we enjoyed our breakfast and took a personal interest in our family.

Room Tip: Get Rehan in the Lakeview Bistro...he is excellent!
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  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GodfatherSRQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hill, Florida
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

If your planning on doing downtown L.A. for some shopping in the jewelry or garment districts, then this is where I stay. Great room views. Comfortable beds. Nightlife in downtown L.A. can be exciting if you know where to go. Many restaurants - just ask the concierge - tell them what kind of food you feel like eating - they will point out the better ones.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RxDive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flat Rock, North Carolina
Level Contributor
139 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 28 March 2014

Nice hotel. Downtown location is great. Hotel common areas were always clean. I had a 1 bedroom suite and it was very spacious. The beds and linens were top notch. Starbucks coffee in the room. Excellent restaurant on the 35th floor. The overall service was also very good. Special thanks to Ken at the front desk! All around a good stay.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BluesTraveler75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, United Kingdom
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 25 March 2014

My husband and I only stayed for one night before boarding a cruise the following morning but enjoyed out stay. We were a bit confused when we first arrived as we could not find the reception! It transpired that the shuttle had dropped us at the back of the hotel and we had to make our way to the lower level. We then had trouble locating a lift to get to our room as they were a bit confusing to the first time guest and we kept dragging our cases around two levels using an escalator until we worked out the procedure! We ate at a venue opposite where there are some resturants and a coffee shop as the hotel was a bit pricey for us. So you do not have to travel far to have an alternative choice if you do not want to use the hotel. We walked around a little the next morning but did not have time to explore the local area although it seemed quite central to more popular places including the Staples Centre. The room was very comfortable and very welcoming after our flight and I would recommend staying here. The reception area is quite amazing and comfortable with water features and fountains. A lot of relaxing areas including loungers!

Room Tip: Sorry, forgot my room number and floor!
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Green Features: They appeared to be very good. They are making a good effort.
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank anniethetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Bonaventure Hotel & Suites

Property: The Westin Bonaventure Hotel & Suites
Address: 404 South Figueroa Street, Los Angeles, CA 90071
Phone Number:
Region: United States > California > Los Angeles > Downtown , Central L.A
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Los Angeles
#21 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Official Description (provided by the hotel):
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 
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Also Known As:
The Westin Bonaventure Hotel Los Angeles
The Westin Bonaventure Hotel And Suites
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin

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