My order was somehow lost and I wasn't aware of this until I called room service an hour after I'd placed the order. I needed to re-place the order but thankfully the staff was accommodative and provided me a complementary dish (same one as I requested but of a smaller portion).
Other than this mixup and a uncleaned coffee maker, everything else was what I expected. The lobby is very open and a great space to work. This hotel has everything, even a barbershop and plenty of food choices.
- Official Description (provided by the hotel):
- Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more less
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- Also Known As:
- The Westin Bonaventure Hotel Los Angeles
- The Westin Bonaventure Hotel And Suites
- Westin Bonaventure Hotel
- Westin Los Angeles
- Los Angeles Westin