Last weekend we stayed at the holiday Inn Beverly Garland universal studios in LA and were highly disappointed with the room!
We were in room 119 and the noise from the bathroom in the room above was terrible, we could hear the toilet seat being dropped, the toilet being used and then when the bathtub was being used the water sounded like a waterfall, that was just the first night! After this I requested some ear plugs from reception and was told that I could go get them from the gift shop!
We hoped it was a one off and the room may be empty on the second night, no such luck again early in the morning the noise woke us up, when you are on vacation you don’t need to be disturbed like this!
The third morning was the worst, around 0700hrs the noise started, but around 0730hrs when the shower was in use there was a noise that sounded like a drill being used, we put it down to the massage on the shower being used, I rang reception to ask if they could stop it but never heard back from them! This early awakening really did ruin our day!
When we discussed this with the reception desk they weren’t aware of the call we had made earlier that morning, when we explained the noises we heard they said that engineering had been to unblock a drain at 0730hrs on a Sunday morning, surely it could have waited!
We moved to another room for the final night, it was okay.
- Official Description (provided by the hotel):
- Walk into The Garland and you're instantly transported to a secluded, urban oasis, yet close to all the action and excitement of Universal Studios, Hollywood and LA's best attractions. Nestled within seven tree-shaded acres, this authentic LA experience is complete with a welcoming vibe and modern amenities to keep you plugged in, yet completely relaxed. Our guests enjoy a glittering pool under sunny skies, dining on savory dishes and sipping perfect martinis during sunset. The Garland is setting the standard for 'Retro-cool'. Check in and check it out. ... more less
- Reservation Options:
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- Also Known As:
- Beverly Garland`s Holiday Hotel Los Angeles
- Holiday Inn Beverly Garlands
- Holiday Inn Los Angeles
- Los Angeles Holiday Inn