The rooms were superb in terms of its utilities, nice beds, good food. Wifi though was a bit erratic. Free for an hour at the lobby. Otherwise it is $7.95 per day.
At the conference, several attendees lost their ipads and macs even the speakers lost their macs so some had to just do oral lectures. It does not seem that they have an active CCTV working in the conference room. The hotel staff even blamed the organizers "not asking for additional security". Is this not routine? It is a big conference after all.
The staff did not seem to care whether or not you lose something within the hotel's premises.
Some of the staff in the concierge and outside were very helpful regarding directions as to which cabs or places to go to for shopping. We highly appreciated their help. Super nice!
The front desk staff were not so welcoming.
- Official Description (provided by the hotel):
- Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more less
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- Also Known As:
- Hilton Los Angeles / Universal City Hotel Los Angeles
- Hilton Universal City
- Universal Hilton
- Los Angeles Hilton