I always like to stay at a nice hotel for the last few nights of a vacation. So hotel Erwin looked like a good option. Its location is great, and the staff were nice. The room however was average. I paid extra for a "premium ocean view". My first room had only a view of the neighboring car park. After complaining that this was not what I paid for I was given a new room which did have a small ocean view if you went outside and looked right.
I did see they do have rooms which directly overlook the ocean, but apparently these are ocean suites. To call my room a 'premium ocean view' was a stretch of the imagination. It would better be described and an ocean view or partial ocean view.
To make things worse, I was charged for mini bar items I never used on checkout. It took a bit of arguing to fix the problem.
- Official Description (provided by the hotel):
- If you are looking for an energized, personable, legendary guest experience and luxurious escape in an unbeatable location Hotel Erwin is your home away from home. Located in Venice Beach, California, Hotel Erwin overlooks the Pacific Ocean and endless expanses of sand and entertainment. While relaxing with us be sure to check out our breathtaking rooftop bar High and to take in a sunset that will last a lifetime. Our restaurant, Barlo, serves up breakfast and dinner and provides a stimulating alternative to the normal bland hotel dining experience. Close to Santa Monica, Los Angeles, Culver City, Beverly Hills and Marina del Rey, this Venice Beach luxurious hotel is your doorway to explore the beauty of Southern California. Nearby freeways and Los Angeles International airport give you easy access to come and go. A mere 200 feet from the sand and overlooking the famous boardwalk, Hotel Erwin is a pure Venice Beach experience with a level of customer service excellence that simply can't be beat! ... more less
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- Also Known As:
- Erwin Hotel Los Angeles
- Best Western Los Angeles
- Los Angeles Best Western