We stayed here for 6 unplanned nights after our plane could not leave LA for London due to the volcano. While I in no way expected the Erwin to match the previous fortnight spent in Tahiti, I was pretty disappointed on a number of levels and would not recommend this establishment.
The rate went from 150 to 200 to 270 USD per night over the 6 days because I was told the occupancy rate went up. Every time I had to rebook to stay a few more nights I was made to feel like they were doing me a favour by letting me stay there. I know hotels are a business, but they clearly exploited the accommodation shortage.
Corridors were noisy at night as the revellers from the rooftop bars returned to their rooms. There were two power cuts during our stay so pity the people on the sixth floor having to use the stairs and walk through pitch black hallways. There did not appear to be any back up safety lights at all.
The weekend cleaners pinched a packet of cigarettes from an unopened carton I had bought for a relative. Neither of us smoke so we know this was deliberate. I did not report it to the desk as it is hardly grand larceny, but does not make for a comfortable stay. If I had wanted to store any real valuables, forget it, because the safe door was broken and this, they could not fix. I hid our passports under the carpet behind the bed and noticed an uncovered electrical socket on the wall. This is a safety hazard.
The night we did eat at the tiny restaurant, we found it quite mediocre and overpriced, unatmospheric and cold. The rooftop bar is OK, but they add 20% tips to the drinks before you have even taken a sip. The patrons are not the glitterati of LA, but then Venice Beach is a dump so fair enough.
The one good thing that happened was that we were initially given a room that we found to be occupied when we carried our cases up to the second floor. The occupant was in the shower! The young receptionist did apologise and gave us a 15 dollar voucher for breakfast. Apology accepted and gesture appreciated.
What was completely unacceptable however was when I went to pay for the first night and a different receptionist was very forthright in asking me to donate money to charities that help the many needy people in the locality. My firm 'no' met with a decidedly dirty look. This is appalling as I was a stranded traveller having to pay out for an unexpected hotel stay and I pay UK taxes and I am not responsible for the economic policies of the US which mean there are loads of vagrants on the streets. This just left a sour taste.
The location of Venice beach means that you will be harangued by people asking you for money as soon as you step out of the door. Wearing a new pair of sneakers and having clean clothes is enough to make you a magnet for these people. Some of them are quite nice, but if you are not in the mood or not the type of person to humour them, do not stay in this area.
- Official Description (provided by the hotel):
- If you are looking for an energized, personable, legendary guest experience and luxurious escape in an unbeatable location Hotel Erwin is your home away from home. Located in Venice Beach, California, Hotel Erwin overlooks the Pacific Ocean and endless expanses of sand and entertainment. While relaxing with us be sure to check out our breathtaking rooftop bar High and to take in a sunset that will last a lifetime. Our restaurant, Barlo, serves up breakfast and dinner and provides a stimulating alternative to the normal bland hotel dining experience. Close to Santa Monica, Los Angeles, Culver City, Beverly Hills and Marina del Rey, this Venice Beach luxurious hotel is your doorway to explore the beauty of Southern California. Nearby freeways and Los Angeles International airport give you easy access to come and go. A mere 200 feet from the sand and overlooking the famous boardwalk, Hotel Erwin is a pure Venice Beach experience with a level of customer service excellence that simply can't be beat! ... more less
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- Also Known As:
- Erwin Hotel Los Angeles
- Best Western Los Angeles
- Los Angeles Best Western